--- title: "iorad Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of iorad. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if iorad is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/iorad-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Knowledge Management Software](https://www.softwareadvice.com/help-desk/knowledge-management-comparison/) / [iorad](https://www.softwareadvice.com/crm/iorad-profile/) / iorad Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/iorad-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/iorad-profile/alternatives/) # iorad User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 59 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 5.0/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 41 reviews (69%) - 4 stars: 16 reviews (27%) - 3 stars: 2 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - This also scales really well as we have been able to identify recurring themes that our end-user faces and create a custom approach to training that recognizes common mistakes. - iorad's makes it easy to create detailed tutorials which allow users to practice step-by-step transactions as well as printing to PDF for desk-side work instructions. - Iorad allowed me to have a lot of time back to my own schedule because I was able to cut back on the time I was spending creating training videos and working on Zoom with clinicians across the company. If I have a call come in where a clinician has a question about how to do_____ ### Most mentioned cons - In some areas like the editing section the fonts they use for links are incredibly small. - It is a bit hard to modify already existing tutorials when there is a interface change. - The interface can use improvement - it occasionally feels clunky and difficult to use. ## iorad customer reviews Showing reviews 1-25 of 59 (page 1). ### Great Product - Overall rating: 5/5 - Reviewer: Cyril C. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used other for less than 12 months - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is easy to use. All cloud base. It even lets you type the instructions and the system will turn it into voice instructions. But most importantly the customer service and tech support is GREAT! #### Cons It is on the pricing side but worth it. Remember the amount of time it would save you when considering using this product. --- ### Iorad - Software Review - Overall rating: 4/5 - Reviewer: Teagan K. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I would recommend this product to everyone! Whether it is internal learning or external learning, this is a tool that has helped us tremendously. The Iorad team is great and there are always new updates! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros The text-to-speech option has been incredibly useful and time-saving for our organization. This has been a significant impact to help our team internally and externally to ensure adoption and understanding. The ability to view the Iorad in multiple formats has cut down on work for us, as it meets the need of all users! #### Cons The organization of Iorad's for an entire organization could be more granular. I have also found the desktop version to not be as user-friendly. #### Vendor response Teagan, thanks for your review. Happy to hear your team has gotten a lot of value from using iorad for your training needs. Good news - we are excited to release a new desktop capture version this year. Stay tuned! Thanks for being a part of the iorad family! Replied January 2022 --- ### Strong tool for interactive tutorials! - Overall rating: 3/5 - Reviewer: Blair M. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I run our customer ed program, and our users want clear, realistic practice opportunities. iorad solves this problem! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use and to update! I also love how the final product looks, giving our users an authentic tutorial experience. #### Cons I wish it handled screen movement better (e.g. when you click a button and then need to scroll down). #### Vendor response Blair, thanks for your review. Happy to hear that you are finding iorad easy to use & share with others. As far as capturing movement better... each application is coded a little differently and depending on your computer available memory it might just require you to close a few more applications and go a little bit slower through the actions for iorad to properly identify each element. Happy to take a look with you to see what can be done to improve this in the future. Please feel free to reach out. Would love to connect with another fellow CustomerEd colleague! Replied January 2022 --- ### iorad tutorials aid adoption - Overall rating: 5/5 - Reviewer: Rachel S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, very happy with iorad. The tool is easy to use and we always receive excellent customer service. Highly recommend! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros iorad's makes it easy to create detailed tutorials which allow users to practice step-by-step transactions as well as printing to PDF for desk-side work instructions. Incorporating iorad tutorials into our training helped prepare our end-users to use and adopt a new ERP system and business processes. #### Cons It would be nice if the app captured key strokes in addition to clicks, but still a great tool without that feature. #### Reasons for choosing iorad Price, ease of use, well reviewed. #### Vendor response Rachel, thanks for your review! Thrilled to hear you & the team are getting such good use out of iorad. iorad doesn't capture what content is being entered but what you can do is use our "shortcut" feature or if not a "shortcut" per se you can use the "type" tool itself to simulate keystrokes. For example, the ESC key. If you'd like to learn more, feel free to reach out. Happy to jump on a call and walk you through how this works. Thanks for being a fan of iorad! Replied January 2022 --- ### No More Screenshots - Overall rating: 5/5 - Reviewer: Joshua J. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been great. I can put out training tutorials within minutes. They are easy to share with a direct-link as well as be located on the auto-generated website which can be embedded in most platforms. The interactive portion that forces users to actually perform the actions on "simulated" screenshots is amazing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the fact that it automatically creates the tutorial as I go through and perform the task without having to pause and take screenshots. #### Cons The PDF printouts are very useful (especially for some end-users), but I do wish there were some more formatting options for them. #### Vendor response Joshua, thanks for your review. Happy to hear you love iorad and are saving lots of time using it! Thanks for being a fan of iorad! Replied January 2022 --- ### Great tool for knowledge base development - Overall rating: 5/5 - Reviewer: Jaeson L. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall everything has worked great. Our clients love the step by step tutorials as they’re easy to follow and read. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product saved myself and the company hours and hours of time documenting all the processes needed for our knowledge base. From the click by click snapshots and the text generated for each, this was truly a time saver #### Cons The only adverse thing I can think of is that there isnt a way to easily “paste” the information step by step into our KB tool. Having to use the html coding to add to our KB was a bit tedious. Would be nice too if there’s a way to link the content to the Kb so it’s a one time update across platforms #### Vendor response Jaeson, Thanks for your review. We're glad to hear its saving you & your company hours while giving you back some time in your day. We integrate with a bunch of Knowledge Management systems and continue to add to the list. Here's the list we currently integrate with: https://www.iorad.com/connectintegrations/plugins Let us know what KB you're using & we're happy to look into it with you to see what the options are to make it easier. Thanks for being a part of the iorad family. Replied January 2022 --- ### Great product! - Overall rating: 5/5 - Reviewer: Sarah H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have worked closely with Iorad to improve upon needed features that we came across, such as adding copyrights to videos. The support team is always super responsive and willing to work with us to help achieve our goals. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The learning curve for Iorad is almost non-existent; it's incredibly easy to get started, create a video, add text-to-speech, and background music. It's suitable for our content training team to introduce step-by-step learning when onboarding clients onto our platform. #### Cons The text-to-speech voices and the quick find search functionality could be honed a little better! #### Vendor response Sarah, thanks for your review. Love to hear the team enjoys using iorad for your onboarding & training content. Keep on rocking it! Thanks for being a fan of iorad & continuing to provide feedback which helps us to make the product even better! Replied January 2022 --- ### My experience with iorad - Overall rating: 5/5 - Reviewer: Debra S. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros iorad is one of the most unique hands-on learning tools I've come across. It gives our learners a way to simulate and practice tasks that they otherwise wouldn't be able to, unless it were in a realtime situation. #### Cons I feel like it's a bit clunky that the learner has to expand their view of the iorad in Lessonly. We actually have to write directions/prompts for our learners so that they don't just skip over the iorads and/or don't expand the window to get the full experience. I also feel like the written prompts/directions on the side could be made a bit more evident/larger! #### Reasons for choosing iorad It was one of the features that pushed us over the edge in signing our contract with Lessonly. :-) #### Vendor response Debra, thanks for your review. Love to hear your team enjoys using iorad to train your learners. A few tips to try: Lessonly has a Wideview mode on the right side menu once the tutorial is embedded, you'll see the menu overlay. Third icon down, just under the trash icon. Additionally, you might try adjusting the image zoom for the embedded player inside of iorad's settings > layout> embedded player> image zoom. Try 50% or 75%. Last tip to try would be selecting a different font style within the Theme settings. Here's how: https://ior.ad/7gXc? Hope these help. Feel free to reach out - we would be happy to jump on a call and show you some more hidden gems. :) Thanks for being a part of the iorad family. Replied January 2022 --- ### Saves Time - Overall rating: 5/5 - Reviewer: Carmen L. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The software's ability to copy your actions and automatically add an explanation is a huge timesaver for me. I can make a tutorial for our users in less than 10 minutes. #### Cons It does not let you reorder the steps or combine two tutorials into one. Sometimes editing a step can be frustrating if you want to change where to click. #### Vendor response Hi Carmen, Thanks for your review. We're glad that iorad is saving you so much time. Wanted to let you know, iorad does allow you to re-order your steps. Here's a tutorial how: https://www.iorad.com/player/149135/Move-Steps. Additionally, you can combine 2 tutorials together using the "Import Tutorial" feature. Here's how that works: https://www.iorad.com/player/1780924/Import-tutorial . Feel free to schedule some time with us. We're happy to walk you through the app to show off some of the hidden gems to insure that you get the most out of your iorad experience. :) Replied January 2022 --- ### Amazing software that is much needed! - Overall rating: 5/5 - Reviewer: Benton M. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IORAD has been a very beneficial element to add to our customer service department. The process has been extremely helpful. The customer service at IORAD has been phenomenal #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Our software platform can be intimidating to use at first. Building these tutorials for customers has been very easy and quick to do. We have had numerous compliments from several customers within the first few weeks of using it and making it available. #### Cons It would be great if in the future users could have an IORAD app that would work the same way the web-capture works. We have to show customers not only how to use our web-based portal, but also our app. So it would be amazing to be able to build step by step tutorials right on your smart device. #### Vendor response Benton, thanks for your review. Happy to hear iorad has eased your customer service & implementation process. Good news, we'll be releasing a new desktop capture version this year, which may improve the mobile capture process for you. Thanks for being a part of the iorad family. Replied January 2022 --- ### IORAD is vital to providing hands-on experience without the need for an instructor - Overall rating: 5/5 - Reviewer: Cecilia O. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Customer service has been amazing every single time I have an inquiry or issue. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Having the ability to create a tutorial improves the training experience and drives efficiency. #### Cons The interface can use improvement - it occasionally feels clunky and difficult to use. #### Vendor response Cecilia, thanks for your review. Happy to hear iorad has improved training & efficiency for your team. Thanks for being a fan of iorad! Replied January 2022 --- ### Ease of Use - Overall rating: 5/5 - Reviewer: Steve M. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Their customer service is very responsive and they send me emails updates on new features. Because I was in education, they also asked my input in how they can improve their product for the educational field. Extremely satisfied with iorad. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All I have to do in making the interactive tutorial is point and click. iorad will actually write each step for me. I can complete my tutorial in less than 3 minutes and it will come out looking extremely professional and people think I spent hours making the tutorial. #### Cons Really, the only thing I could possibly ding iorad on (and this would only be me nick-picking) is when I make it a pdf, it crops out a significant amount of the screenshot. But again, this really isn't a big deal. --- ### Why tell if you can show - Overall rating: 5/5 - Reviewer: Sos A. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I am satisfied with the product, however I didn't use competitors yet. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Iorad allows you to show everyone what you want instead of telling them or writing a long document/presentation. #### Cons The interface in embed mode could've been better #### Vendor response Sos, thanks for your review! Completely agree- showing is always better than telling. :) Thanks for being a fan of iorad. Replied January 2022 --- ### Simplifier votre formation en quelques étapes!! - Overall rating: 5/5 - Reviewer: rivo A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used other for less than 6 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered Excellente #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Montrer aux gens une séquence précise d'action pour manipuler une application n'est jamais évident, même avec un support vidéo ; iorad attire l'attention sur l'essentiel grâce à sa présentation séquentielle. Difficile à la personne qui de se perdre quand on lui montre déjà tout de A à Z #### Cons Le manque de personnalisation du font, le rose occupe trop de place #### Reasons for switching to iorad Juste pour évaluer --- ### Easy to create and maintain - Overall rating: 5/5 - Reviewer: SARAH F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use this for new system training and for internal SOPs. We post these FAQs in multiple places, so updating only the one source is invaluable. Creating and maintaining SOPs is also very easy with a walk-through tutorial since steps that needs updating, adding, removing are obvious to spot when you are literally walking through the process again. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Both the ability to use the link and the embed. The audio is also very nice to use. #### Cons I'm not sure I'm a fan of the new UI panel... When you accidentally delete a tutorial, there is no recovery. #### Reasons for switching to iorad Ease of use; timeliness of posting the tutorials are quicker --- ### I recommend - Overall rating: 5/5 - Reviewer: Lukasz B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and quick to learn functionality #### Cons You could add license depend on how many tutorials you will create - it will be easier to occasionally use. #### Vendor response Lukasz, thanks for your review. Glad to hear you are enjoying iorad and find it easy to use. Thanks for being a fan of iorad! Replied January 2022 --- ### Love this tool! Very easy to use. Huge time saver. - Overall rating: 5/5 - Reviewer: Tanner F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great customer support when I have questions. Overall, the product is fantastic. Highly recommended. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So easy to use. Saves me a lot of time. #### Cons Not really that I don't like about this product. --- ### Iorad - Click and Learn - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered I love it. Created 3 click-throughs for an ed-based platform, and plan on doing it again! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I loved that I could make a solid click-through tutorial or how-to for our staff. #### Cons My only issue is that the first time staff saw it, they weren't clear what to do. Maybe blinking "do this" sort of helpers for new users? --- ### Most valuable business tool we use - Overall rating: 5/5 - Reviewer: Haris C. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This service took our extremely process-based accounting business to the next level. We were able to make extremely professional tutorials both for internal use, and for our clients. This is absolutely invaluable for training new team members. I recommend Iorad to all of our partners. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact that there is nothing more to do than simply turn on Iorad and do your work regularly is what sold this software for me. Everything is completed on the backend, and all we needed to do was add/edit proprietary information. #### Cons With long processes, the tutorial would sometimes get overwhelmed. In this case we would record tutorials in 2-3 sub-steps. --- ### Very useful and easy to implement - Overall rating: 4/5 - Reviewer: Amy E. - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The functionality of definitely worth it. Hopefully the UI will catch up :) #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to implement, easy to learn and very useful for end users. #### Cons The UI is not an intuitive or smooth as I’d expected #### Vendor response Amy, thanks for your review. Happy to hear you find it easy to use and implement. If you'd like to learn more - some hidden gems, tips & tricks, best practices... please feel free to reach out. Would love to connect & learn how you're using iorad and what we can do to improve your experience. Thanks for being a part of the iorad family! Replied January 2022 --- ### Amazing Product - Overall rating: 5/5 - Reviewer: Chelsea D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been blown away by my experience with Iorad. I came into my role as an educator about 1.5 years ago and spent the first 6 months making training videos for our numerous systems. We are a dispersed workforce and we have at least a dozen programs to use to perform our jobs effectively: Teams, Zoom, Outlook, Microsoft Word, EHR, Mainbridge, Lessonly, Medtrainer, Paycom to name a few. Iorad allowed me to have a lot of time back to my own schedule because I was able to cut back on the time I was spending creating training videos and working on Zoom with clinicians across the company. If I have a call come in where a clinician has a question about how to do_____ in our software, I send a link to Lessonly to the tutorial from iorad. This also scales really well as we have been able to identify recurring themes that our end-user faces and create a custom approach to training that recognizes common mistakes. I have loved this software so much that I worked with my friend of a local climbing gym (ROKC) and he has started using this for his own staff to train on the software that they use. He feels the same and has cut back on some of his time working with his staff. This product is top-notch and has great potential to move the way companies train their staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use Easy to integrate Quick Effective way to create training that can scale with the organization User friendly- the teams in each market can use training to help practice technology-based skills Fast way to make training videos that used to take me hours to make This integrates well with Lessonly which our company has been using to onboard clinicians across our company #### Cons Organization of the content- I don't have the "tags" function, but I have made dozens of training tools and It'd be nice to have it more organized within the software so I can find it quickly I wish there were more voices to choose from when I use an outside voice #### Vendor response Chelsea, thanks for your review. We love to hear that iorad is making such an impact in your training processes and giving you back time in your day! As for content organization, you're able to categorize a tutorial with category or subcategory. Hover over the "Category" Header on the left in the dashboard to Add Categories. Additionally, you're able to add up to 10 tags per tutorial. Here's an article how organization works within iorad. https://ior.ad/7Ueq Glad you're a part of the iorad family! Replied January 2022 --- ### A must-have for growing companies. - Overall rating: 4/5 - Reviewer: Monica S. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Awesome! We love it and highly recommend it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has been a godsend for sharing processes with internal and external team members. I particularly love having it for our help center because it's been a breeze to add new articles and edit articles. Our whole company just loves the product - we think it's awesome. I make iorads for customers and they love them too - its an easy and great way to share information. #### Cons I wish the desktop feature was a bit more robust. I also wish you could point to multiple features on one slide and version them. Sometimes the step-by-step is overwhelming because each step is captured one by one and that can be multiple pages. #### Vendor response Monica, thanks for your review. Happy to hear your team loves using iorad. We have a new version of our desktop tool in the works - we're excited for its release. As for pointing to multiple areas on one slide - we keep it to one so that learners can focus on one thing at a time. Otherwise it can be a lot to focus on for the learner when there are many "hotspot" areas. If your use case needs this, as a workaround, you can annotate on a screenshot outside of iorad & then capture that screen with iorad to pull into your tutorial. Hope this helps. Feel free to reach out - we're always happy to help & give suggestions or make improvements based on feedback. Glad you are a part of the iorad family. Replied January 2022 --- ### Creating training takes minutes - Overall rating: 4/5 - Reviewer: Weston Z. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The support is amazing. They answer very quickly and have been very helpful. They also get bugs fixed very fast. They are a great company to work with. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This makes making trainings very quick. I love that it automates making trainings in the way people learn, video, interactive, reading. This use to take hours to create trainings that fit this. I love the automated voice overs. The voices sound pretty good for being automated. It is easy to use and create trainings. Our users love to use these trainings. I love that the user doesn't have to download anything to view the trainings. #### Cons The latest release moved a lot of things around which makes it a little harder to use. I wish the language pack was included in the business pricing. It is very expensive and we have had to do a lot of work to translate our trainings. Sometimes it doesn't capture what you need and you have to go back. The pricing gets expensive fast. #### Reasons for choosing iorad The price and that we didn't have to install any code to get it to work. #### Reasons for switching to iorad The videos took to long to create. --- ### Great for instructional videos - Overall rating: 4/5 - Reviewer: Greg P. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This product is cut down the time it takes me to create ‘how to’ videos for new employees by almost half. It also helped me produce both video and printed job age at the same time. So I can address the visual learner the auditory learner and the tactile learner all the same time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Great for instructional videos. I like how easy it is to use and how intuitive the navigation can be. #### Cons In some areas like the editing section the fonts they use for links are incredibly small. They were in a lot of design work that went into it. It’s aesthetically neutral But functionally excellent. #### Reasons for choosing iorad It was recommended to me by the people in Lessonly #### Vendor response Greg - thanks for the review. Glad to hear you find using iorad easy & intuitive along with saving you time! That's what we strive for. A hidden gem in our Theme settings is the ability to customize step text & the heading font styles. Here's a tutorial how it works: https://www.iorad.com/player/1733470/Custom-Player-Fonts?iframeHash=trysteps-1#trysteps-1 If you'd like to learn more hidden gems & best practices, please feel free to reach out. Thanks for being a fan of iorad. Replied January 2022 --- ### thank you for this wonderful service - Overall rating: 3/5 - Reviewer: YeJin K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros sharing options overall editing function inserting emoji #### Cons i want to sort the categories by name also want to make group of categories and i want to see all features like (title, number of steps, date) of tutorial at the same time in one page. I would like the steps to be created automatically. for example (step 1/5), (step 2/5), (step 3/5)... and automatic bullets(bulleting) would be very helpful to me. #### Vendor response YeJin, thanks for your review. Happy to hear you are enjoying iorad. If you'd like to sort tutorials in your dashboard - check out this tutorial. https://www.iorad.com/player/1884515/Sorting-your-tutorials?#viewsteps The step list or PDF might be a good option if you want to see the steps numbered. Thanks for being a fan of iorad. Replied January 2022 ## More reviews [Next reviews](https://www.softwareadvice.com/crm/iorad-profile/reviews/?page=2) --- iorad Reviews, Pros and Cons - 2026 Software Advice