Ringy

RATING:

4.3

(155)

About Ringy

Ringy (formerly iSalesCRM) is a cloud-based customer relationship management (CRM) solution that helps small to large enterprises manage leads, improving sales operations. It comes with an administrative dashboard, which enables users to categorize inbound/outbound calls as rescheduled, referral or new leads based on clients' onboarding status. Ringy allows businesses to contact prospects via SMS or email drips and monitor response rates using actionable analytics. Managers can automatically store lead data in a centralized database and assign follow-up tasks to specific sales representatives. Additionally, organizations can utilize the voice over internet protocol (VoIP) module to conduct conference calls and forward ongoing calls to specific sales agents. Ringy faci...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Ringy Pricing

Ringy offers a 14 day free trial, after which the software is available for $99 per month. Pay as you go pricing with no contracts, cancel anytime.

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Available

iSalesCRM dashboard

Ringy Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

3.5

Functionality

4.5

Most Helpful Reviews for Ringy

1 - 5 of 155 Reviews

Brandon

201 - 500 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2021

iSales does everything I need it to

User Profile

Jennifer

Verified reviewer

Insurance, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2021

MANAGE YOUR LEADS

I have found it to be easy to use out of the box. I strongly recommend this product over other CRM's.

PROS

I do not need to hire an assistant to manage my leads. I can use the features in the system to make my life easier.

CONS

The daily cost can get you. Be sure to disposition or you are wasting your time and money. There are some quirky things that make you do extra clicks. Send out a survey for software tweaks.

Cheryl

Insurance, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2021

iSales CRM Review

PROS

iSales was light years beyond the CRM system we were utilizing. The functionality is increasing with time, overall it's a great product.

CONS

I wish there were integration where you could send an immediate email like you can an SMS message, there are times I'd like to have that function. Campaign functions could also be improved, things that should be sorted out, like "no SMS" dont always work. That's using all the sorting on the page. Some of them still slip through.

Reasons for switching to Ringy

Leads Management and function

Michael

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed January 2021

Good Features and interface. Terrible customer service and many critical glitches and bugs

Customer service is terrible, they don't answer questions or address problems you have. When they have critical outages and your business suffers they profusely apologize and promise things like reimbursment of paid features that did not work during the outages but never deliver in their promises.

PROS

INterface and ease of Use and extensive ability to do drip marketing

CONS

Phone app is Half baked and weak. Too many critical bugs and outages. Expensive when compared to other solutions

Nathan

Insurance, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

A centralized hub for all your leads to stay organized and in touch

PROS

I most enjoy the fact that the CRM does all of the text/email follow ups for the leads inputted into the system and allows for you to log the activity you've had with the lead, knowing exactly where you are in your sales process. And of course the ability to have large campaigns to get in touch with all the leads in your system.

CONS

I really enjoy the system and the fact that features are constantly being updated. I would ask that when there are updates that there is a tab with a list of newly updated features/patch notes to best stay up do date. Currently, you know there has been an update but it is not always clear on what was fixed/added

Vendor Response

Thank you Nathan for the amazing review! We are so happy to have you on board. Concerning new updates, we did just launch a Support Center page this week with FAQs and video tutorials. Perhaps we can make a section within that page where you can view new updates / patches as they are launched. I expect engineering will have this done by the end of the week.

Replied October 2019