--- title: "Ringy Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Ringy. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Ringy is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/isalescrm-crm-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / [Ringy](https://www.softwareadvice.com/crm/isalescrm-crm-profile/) / Ringy Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/isalescrm-crm-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/isalescrm-crm-profile/alternatives/) # Ringy User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 155 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.1/5 - Value for money: 3.7/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 84 reviews (54%) - 4 stars: 44 reviews (28%) - 3 stars: 23 reviews (15%) - 2 stars: 3 reviews (2%) - 1 star: 1 reviews (1%) ### Most mentioned pros - In less than 6months of experience,I like it's organization as well as its features,by linking my Google calendar, reminder and setting future text. - I like the drip feature, the auto-dialer feature, the initial text/email as well as the personalization within messages. - The most impactful feature is the ability to keep building my funnel while I focus on other streams of revenue. ### Most mentioned cons - Email is still important, and I can't send custom email from within a record, and the software will not track an email send from outside the app. - Email replies don't go to the crm and 99% get flagged for spam and don't use your email signature making it look flat and unprofessional. - I thinks the price for the software is a little too high. And while it is user friendly, there are glitches with the phone system including dropped calls and texting errors. ## Ringy customer reviews Showing reviews 1-25 of 155 (page 1). ### A Lead System that finally made Cold Calling East for Me - Overall rating: 5/5 - Reviewer: Alan C. - Verified reviewer: Yes - Industry: Insurance - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I really like how the software gathers the necessary information about a prospect and how that information is displayed. I like the customizable set up that a user can do with many of the features of the software. I like how the software tracks your activity of calling and texting. I like how the software helps you organize your leads. And I also like how the software sends you notifications of new leads, texts, and calls from prospects. #### Cons I thinks the price for the software is a little too high. And while it is user friendly, there are glitches with the phone system including dropped calls and texting errors. --- ### iSales CRM Review - Overall rating: 5/5 - Reviewer: Cheryl W. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros iSales was light years beyond the CRM system we were utilizing. The functionality is increasing with time, overall it's a great product. #### Cons I wish there were integration where you could send an immediate email like you can an SMS message, there are times I'd like to have that function. Campaign functions could also be improved, things that should be sorted out, like "no SMS" dont always work. That's using all the sorting on the page. Some of them still slip through. #### Reasons for switching to Ringy Leads Management and function --- ### Good Features and interface. Terrible customer service and many critical glitches and bugs - Overall rating: 3/5 - Reviewer: Michael B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer service is terrible, they don't answer questions or address problems you have. When they have critical outages and your business suffers they profusely apologize and promise things like reimbursment of paid features that did not work during the outages but never deliver in their promises. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros INterface and ease of Use and extensive ability to do drip marketing #### Cons Phone app is Half baked and weak. Too many critical bugs and outages. Expensive when compared to other solutions --- ### ISalesCRM is now Ringy - Overall rating: 4/5 - Reviewer: kenneth w. - Verified reviewer: Yes - Industry: Insurance - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The more I use it, the better I get at using it. Like with any CRM, there is a learning curve. Haven't availed myself of the new training videos which I'd recommend for any new user. Customer service is sketchy. For the cost, it seems worthwhile. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Like any CRM software the more you know about what you need and the better you understand its features, the better it can serve your needs. After almost two years, I am still learning about it features and functionality. Especially like the campaign option. #### Cons The disposition tags and automatic actions are a little redundant or maybe I just haven't figure out how to use them to their best benefit. --- ### Best CRM features, Cumbersome to manage - Overall rating: 5/5 - Reviewer: Sharon D. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Applaud software designers for features offered. Great “bells & whistles”...best CRM used to date. Enjoyed and attended a few weekly webinars for Q&A with other users and training support. Unfortunately, I recently turned off system, too time consuming to keep current, in real time. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 1/5 #### Pros I love the depth and range of software features. Customization and tracking. #### Cons Time consuming to manage, cumbersome to disposition and keep current (not to alienate). #### Reasons for switching to Ringy Initially I was excited and intrigued by the expanded features, customization and automation of managing data, however, it began to manage me and demanded too much time. Not sure current design handles large volume of data efficiently. --- ### general - Overall rating: 3/5 - Reviewer: Bryan M. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. overall good #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Having all my leads to be all in one program. #### Cons I would like a better way to find inbound leads. Maybe some type drop down that will filter and reposition the dial list. It is frustrating to the time of inbound calls all they are all mixed in the outbound calls . #### Reasons for switching to Ringy suggested by the company I represent --- ### Very useable! - Overall rating: 4/5 - Reviewer: Roger G. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been overall satisfied using iSales. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros iSales has provided me an accessible platform for my contact management. #### Cons iSales is sometimes difficult to navigate. --- ### A great tool for prospecting if you use it daily - Overall rating: 4/5 - Reviewer: Paola (Pah-OH-La) R. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I had a great deal of success during open enrollment #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros great way to mass text a large amount of leads #### Cons Have to keep spending money to get results --- ### The Key to Efficiency - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Again, I think iSalesCRM is a software that works for you, being efficient and highly organized. It is a great way to keep track of your progress and the reports are very detailed and incredibly detailed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best thing about the iSalesCRM software is that it literally does the work for you! You set up your messages, the timing they get sent out, and how frequently they do ONCE. After the initial set up of the numerous features integrated into this software for efficiency, the software works FOR you from there on out. #### Cons The biggest con is that if you don't have a high internet speed, it will work very slowly. --- ### iSalesCRM doubled my sales year over year - Overall rating: 5/5 - Reviewer: Jonathan B. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered Overall this product increased my sales by double year over year. I never had a problem with the software and super easy to use. I tell everyone I know in sales to get it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part is the follow up aspect. Sometime as an agent following up with leads fall through the cracks. Not so with this software. #### Cons Nothing that really jumps out. I think it was worth every penny. #### Vendor response We love seeing our clients have exponential growth! Glad to have you on board all these years, Jonathan. Replied October 2019 --- ### Best CRM I've ever used - Overall rating: 5/5 - Reviewer: Francisco S. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I have no complaints about this CRM, I would highly recommend to all my team members but they already use it. I love iSales, keep doing your thing! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The drip feature is my favorite. Makes life so much easier for me as far as following up with my clients. #### Cons The monthly cost honestly, and to be able to maybe integrate other calendars as well. #### Reasons for switching to Ringy Heard good things --- ### Fill the Funnel - Overall rating: 4/5 - Reviewer: Susan L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Really quite positive experience as it seems to "answer" all the steps needed to receive, develop and track a lead from inception to finish or "the sale." #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This is an organized software system to generate new leads from a broad swath of geography. The ability to track your progress and be able to refer back to that "progress report"is extremely beneficial as it would otherwise be impossible to follow a developing history on that lead. Further, the components of choosing your geographic region and having the ability to manipulate preset "responses" is helpful. #### Cons Many leads are not in need of healthcare even though they are targeted as a likely candidate for healthcare. --- ### Strong platform! - Overall rating: 5/5 - Reviewer: Andy M. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I give it a 10/10! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy the ease of utilization and efficiency it provides to my business and outreach to prospects. #### Cons Mobile app needs some work. Hard to navigate searches for leads, cannot do nearly as much as web based. Appears that you can, but doesn't trigger as efficiently. --- ### Overall System Review - Overall rating: 5/5 - Reviewer: Joseline V. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm thankful I was introduce to this CRM by my business partner Gladys. This system allow me to run my business without relying on an appointment setter person. This CRM keeps all my purchased leads organized, so I don't miss any follow ups. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Hi, my name is Joseline. I was introduced to the iSalesCRM by my business partner Gladys. I'm a top producer in the company and I was going thru a rough patch. I purchased so many leads from multiple lead generation companies. I was having a hard time keeping up with my leads. Using the iSalesCRM made it extremely easy to integrate my purchase leads in one platform. My sales increased by triple the volume. I don't missed any appointments since I've been using iSalesCRM. I love the following *State numbers for each state *Verification and follow up text preset *Scheduled future text so you don't forget to text someone *The drips that follows up with the clients on the backend *User friendly for my mobile phone #### Cons So far nothing rep is very helpful with listening to different ideas to make the iSalesCRM better each day. #### Vendor response Thank you so much for the awesome review Joseline! We're glad to have you on board. Our engineering team is always here if you have any other feedback or suggestions. Replied October 2019 --- ### Health Insurance Menace - Overall rating: 5/5 - Reviewer: Dennis W. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Organization in all aspects. keeping track of everything texted, times, scheduling, lead management--even between vendors. #### Cons Cost, phone calls are static sounding and low quality when pitching, as well as the lack of explanation when an SMS gets blocked by a certain server. New software, problems and glitches are going to happen and I understand that. --- ### Great Value and User Friendly - Overall rating: 5/5 - Reviewer: Alicia C. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Excellent overall experience. Very intuitive and user friendly. Easy to read dashboard and reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I utilize iSales daily to capture and qualify leads. I like the drip marketing feature and the fact that it allows me to work smarter, not harder. iSales is like having another set of eyes and ears on my leads so that none fall through the cracks. I have recommended this software to my colleagues. #### Cons Unable to integrate with VanillaSoft CRM, so I utilize Textdrip for this function. --- ### ISALES CRM REVIEW - Overall rating: 4/5 - Reviewer: Richard E. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. HELPS KEEP MORE ORGANIZED #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros THE AUTO TEXTS AND EMAILS FEATURE. IT HELPS TO KEEP MORE ENGAGED WITH THE CLIENT #### Cons I THINK ITS A BIT TOO EXPENSIVE. I THINK THER WOULD BE MORE USERS IF IT WAS MORE REASONABLY PRICED. LIKE HAVE A DISCOUNT FOR THE MONTHLY SUBSCRIPTION AT LEAST. #### Vendor response Thanks for the awesome feedback Richard! It's suggestions like this that helps us both grow. As a result, we just changed our entire pricing structure to make things cheaper for everyone! You now get 1000 free texts and 1000 free click-to-call minutes with every subscription. We also just introduced team pricing, which lowers the cost of your subscription as you grow your team. Let us know what you think! Replied October 2019 --- ### Must Have CRM - Overall rating: 5/5 - Reviewer: Jordan M. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Isales is outstanding! It improved my business exponentially! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly, streamlines process, customizable, affordable. #### Cons I do wish it had client retention features. --- ### Highly Recommend - Overall rating: 4/5 - Reviewer: Luis G. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have a lot more consistency following up with my customers and targetting specific areas #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Drip Marketing is the best feature, disposition tags make it so easy on targeting for campaigns #### Cons Integration with my business was perfect. Mobile app could be better but is not bad --- ### I use I-sales every day... and it's awesome! - Overall rating: 5/5 - Reviewer: Scott N. - Verified reviewer: Yes - Industry: Insurance - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is the best CRM for growing and maintaining my client base. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The drip text is amazing for keeping updates with prospects. #### Cons I cant find any issues with this CRM as I use it every day. #### Reasons for switching to Ringy Didn't like the crm --- ### Great overall. Could use a few tweaks - Overall rating: 5/5 - Reviewer: Russell M. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm pretty pleased. I was concerned before I joined, but I'll be keeping them. I have felt it was well worth the money overall. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Alerts are quick, dispositioning leads is simple. Scheduling and notating is a breeze. #### Cons Layout could be a little cleaner, getting refunds on bad leads...still waiting to get any...and it takes a while to learn the system and set up. Not as difficult as other systems though. #### Reasons for switching to Ringy Better control and functionality. --- ### Awesome! - Overall rating: 5/5 - Reviewer: Brehon P. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love eit, always wish the cost to use was slightly lower, but that's about it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Automated system that helps me with organization. I like the drip text feature the most #### Cons The pricing of the software use can get costly. --- ### Robust CRM with great automation - Overall rating: 3/5 - Reviewer: Stephen D. - Verified reviewer: Yes - Industry: Insurance - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall this software has been excellent providing a much needed tool for reaching new and keeping track of clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The automation features are excellent. Using this software is like having a PA right in your computer. #### Cons Some of the SMS features are still being developed and could use some fine tuning. --- ### Good CRM - Overall rating: 4/5 - Reviewer: Wesley B. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For the most part it is a awesome software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love how it helps with day to day activities. It is the most important software that I use on a daily basis. #### Cons I think they should do a plan that gives you unlimited monthly text. The amount per tectonic is pretty high and you go through a ton of money if you are using the software accurately. --- ### 90% of my success! Can't do without! - Overall rating: 5/5 - Reviewer: Camilla F. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Most of the people on my team currently have iSales, and we see the difference on our team dynamic on performance and daily productivity. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how automated everything has become. It is very user friendly, and easy to navigate. 90% of my business comes the leads forwarded to iSales. #### Cons I wish we could get notified when the state phone numbers become a "SPAM" risk. ## More reviews [Next reviews](https://www.softwareadvice.com/crm/isalescrm-crm-profile/reviews/?page=2) --- Ringy Reviews, Pros and Cons - 2026 Software Advice