All Issuetrak Reviews
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Issuetrak Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.8
Value for money
4.6
Functionality
4.4
Pros
"A notable drawback for IssueTrak is the absence of a dedicated iPhone app. While the web interface is mobile-accessible, a native app could significantly streamline ticket updates and closures for field teams, offering a more convenient and potentially faster user experience on the go."
"automated workflows and custom issue templates were very useful once setup correctly."
"I like that open tickets can be sorted by day and time fields. "
Cons
"Object organization is terrible everything is presented in one large list Issue Forms, Types, Templates, Issues, task groups and so on. "
"UI/menu is too cumbersome for certain feature."
"Sometimes it is not very intuitive and have to hunt for things."
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