Item8 Software


Item8 is an integrated cloud-based customer relationship management (CRM) and billing solution for digital advertising companies. The solution offers tools that help users manage customer data, documents, bills and invoices.

Item8 helps advertisers manage their documents, legal information and contacts. Billing features allow users to create postpaid bills and invoices, as well as edit invoices and add custom statistics.

Item8 provides users with custom and cross-linked reports on affiliates, debt and credit, financial repositories, cash flow and more. These reports can be exported in Excel and PDF formats. Additionally, Item8 features role-based access permissions and integration with QuickBooks, MailChimp and WordPress.

Item8 offers services on a monthly subscription basis that includes support via email and through an online helpdesk.

Advertiser agreements
Advertiser agreements

Advertiser agreements

Advertisers

Advertisers

Bills summary

Bills summary

Reporting

Reporting

Invoice details

Invoice details

Payment

Payment

Supported Operating System(s):

Web browser (OS agnostic)



2 Reviews of Item8

Overall rating

4.5 / 5 stars

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Ekaterina from UNILEAD PTE. LTD.

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Allows to save time from routine operations and spend more time on key competences.

It saves time, allowes to increase productivity

Pros

Customer oriented, resposive to customer needs, constantly evolving, with great support and decent usability

Cons

Constantly changing interface, posssible bugs after new version release, possible difficulties of integration with other platforms

Review Source: Capterra

Response: Item8, Item8

December 2017

Ekaterina, thanks a lot for your review! Yes, bugs happen when you apply lots of changes. But we can avoid that. Every day we are raising the percentage of system functions covered by auto-tests. We are sure that the amount of bugs will decrease with every next update. And we are always here to help you in the online chat. Thanks!

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Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Workflow and documents control in item8.

Pros

-Easy to understand and use,
-Good disign and colors,
-Fast loading,
-Fast customer support,
-Big opportunities to grow.

Cons

-Frequent updates, sometimes with non-improvements and often changes,
-Now it is not always functions are work as will be in future.

Review Source: Capterra

Response: Item8, Item8

December 2017

Thanks for the review! Yes, sometimes new updates don't contain any prominent improvements in business features. We're trying to balance the changes for each new release and include both front-end features for users and back-end improvements for product stability.


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