Item8 software


2 reviews(4.5/5)
2 reviews(4.5/5)

Item8 is an integrated cloud-based customer relationship management (CRM) and billing solution for digital advertising companies. The solution offers tools that help users manage customer data, documents, bills and invoices.

Item8 helps advertisers manage their documents, legal information and contacts. Billing features allow users to create postpaid bills and invoices, as well as edit invoices and add custom statistics.

Item8 provides users with custom and cross-linked reports on affiliates, debt and credit, financial repositories, cash flow and more. These reports can be exported in Excel and PDF formats. Additionally, Item8 features role-based access permissions and integration with QuickBooks, MailChimp and WordPress.

Item8 offers services on a monthly subscription basis that includes support via email and through an online helpdesk.

Supported Operating System(s):
Web browser (OS agnostic)

2 Reviews of Item8

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  • Ekaterina from UNILEAD PTE. LTD.

    Number of employees: 11-50 employees

    December 2017

    Allows to save time from routine operations and spend more time on key competences.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It saves time, allowes to increase productivity

    Pros

    Customer oriented, resposive to customer needs, constantly evolving, with great support and decent usability

    Cons

    Constantly changing interface, posssible bugs after new version release, possible difficulties of integration with other platforms

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Item8, Item8

    December 2017

    Ekaterina, thanks a lot for your review! Yes, bugs happen when you apply lots of changes. But we can avoid that. Every day we are raising the percentage of system functions covered by auto-tests. We are sure that the amount of bugs will decrease with every next update. And we are always here to help you in the online chat. Thanks!

  • Verified Reviewer

    Number of employees: 11-50 employees

    December 2017

    Workflow and documents control in item8.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    -Easy to understand and use,
    -Good disign and colors,
    -Fast loading,
    -Fast customer support,
    -Big opportunities to grow.

    Cons

    -Frequent updates, sometimes with non-improvements and often changes,
    -Now it is not always functions are work as will be in future.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Item8, Item8

    December 2017

    Thanks for the review! Yes, sometimes new updates don't contain any prominent improvements in business features. We're trying to balance the changes for each new release and include both front-end features for users and back-end improvements for product stability.

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