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My Solution Advocate
Company size: 2-10 employees
Industry: Primary/Secondary Education
Time used: Less than 2 years
Value for money
Reviewed January 2018
I Love It..!
Simple and easy to use. Very well priced. They are excellent at storing and backing up your data as well.
Company size: 51-200 employees
Industry: Information Technology and Services
Time used: Less than 12 months
Review Source: Capterra
Reviewed May 2020
Ivinex is great for small-medium sized companies
Organize tasks, generate reports, and keep track of tickets, customers, and requests. Ivinex is a great solution, simple, lightweight and customizable.
I loved the ability to create personalized ticket views and reports for every user. Also, that you can decide how you want your layout to be, and move stuff around. You can also select different background images. The customization is awesome. Also, the ability to integrate Ivinex with other systems makes it perfect.
It can be a little slow if you don't know how to filter your views. If you deal with thousands of tickets and you need to filter, you need to do it correctly or it's going to take forever to load. I had a closed tickets view, and if I needed to go back to one of them to find a missing detail or something, I needed to be very specific in order to not waste time.