Value for Money
We have over 200 devices and have several LANs and VPN connections that made our situation far from a small basic network. Jdisc Discovery was able to discover all the the connections. Because we had so many types of connections, discovery required some special settings to allow it to see all LANs connected from our VPN. Customer support was there and understood our needs. Once we had reporting setup for our needs, we were able to find out absolutely everything we needed to know about our WAN, VPN and local computers. I am looking forward to trying the other modules. Thanks Jdisc!
VERY easy to install and get basic network information. Looking forward to using the network mapping. Reporting portion is very granular and was able to find everything we were looking for. We don't have a simple network but Customer Support was very personal and best of all very helpful.
We don't have any time constraints and would not consider the small problems we had with setup an emergency by any means. Customer Supports diagnosis and fix of our issue was correct and fixed the first try. That being said customer support I believe was out of Germany so there was a time lag getting replies to the USA. Because they answered as quickly as they could, I am sure if they had 24 hour support, I would not have anything negative to say about this software.