JDisc Discovery Software

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About JDisc Discovery

JDisc Discovery is an on-premise IT service management solution for midsize and large enterprises. The solution serves IT departments in industries such as education, IT consulting and logistics. Key features include audit management, configuration management, license management, IT service management and asset tracking. JDisc Discovery allows users to create IT documentation for networks in order to provide a view of their IT infrastructure. It helps users plan their IT investments, provide customer support help desks and form disaster recovery plans. The IT documentation is also helpful for license auditing, ISO certifications and contract outsourcing. JDisc Discovery can create IT documents that consist of hardware, software, IP networks and active director...

JDisc Discovery Pricing

Pricing is based on the number of devices

Starting price: 

$100.00 one time

Free trial: 

Available

Free version: 

Available

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JDisc Discovery User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 20 reviews

Anonymous

Verified reviewer

Company size: 5,001-10,000 employees

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

4

Functionality

4

Reviewed December 2020

Environment discovery in perfect price/value relationship

Pros

The user interface is well designed, intuitive and very responsive. Data that has been gathered is in good shape and correct. Custom reports allow to export any information based on a rich criteria builder. Advanced users can query the underlying database directly as the database schema is available if wanted. A GraphQL API offers a possibility to query data like other REST APIs. The software is continuously updated and brings beside of new features, minor fixes also more patterns for device identification. Users can request new features and questions are answered quickly.

Cons

The web-interface is under development. However, the implementation started not long time ago and is proceeding weekly :-)

Reasons for choosing JDisc Discovery

JDisc has a perfect price/value relationship!

Stefan

Avitech GmbH

Verified reviewer

Company size: 51-200 employees

Industry: Airlines/Aviation

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

4

Customer support

5

Functionality

4

Reviewed November 2018

Best discovery tool have have used so far

We use JDisc for internal IT as well as on-premise customer systems. Our customers are always delighted when they receive such detailed and up-to-date information about their systems from us!

Pros

For us, JDisc is the best tool for capturing HW and SW data across a sheer endless number of IT devices. It works extremely fast and reliable. In particular, the customer support is outstanding, you get help at any time, new devices are taken over in no time by the JDisc team into the tool.

Cons

The user interface could be a bit fancier ...

Ralf

NiedersachsenMetall Verband der Metallindustriellen Niedersachsens e.V.

Verified reviewer

Company size: 51-200 employees

Industry: Government Relations

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

4

Value for money

4

Customer support

5

Functionality

4

Reviewed December 2020

Discover the Undiscovered

At the end of the day JDISC is a real time-saver and watchguard over your networks changes in structure and configuration. I stopped looking at workplace systems. JDISC is just a few mouseclicks away.

Pros

Stumbling into a unknown and not well documented Network, Jdisc provided me with a fast and nearly complete overall view in hours. But that's only the first step. We use JDISC now to keep track of asset and network changes directly into i-doit CMDB. Beside frequently updates bringing not only bug-fixes but also a lot of support for many common and exotic hard- and software, the outstanding Support has to be mentioned.

Cons

Frequently Updates soon become a challenge, since updates have to be applicationlied manualy; sorry nno in-application-updates. Also I would like to see a linux-based edition.

Philippe

Karl Marbach GmbH & Co. KG

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Machinery

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed September 2021

Fast Reporting and Inventory Tool

Pros

-The support reacts extremly fast -Probelms are solved in the next coming releases -Ideas are also implementet in near future releases

Cons

Sometimes we faced problems with the update to a new Version

Thomas

Golding Capital Partners GmbH

Verified reviewer

Company size: 51-200 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed November 2018

great tool for scanning everything in your network

Importing the scan results into i-doit software Great tool that is improved more or less on a weekly basis. The team is open to suggestions what is needed. Perfect software

Pros

- great flexibility, if you come across unknown devices you can send a snmpwalk of the device to jdisc and they will include that device within days. Detects everying on a maschine, attached devices, logged on user

Cons

nothing, all problems are solved within days at most, very helpfull support

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