JDisc Discovery software


7 reviews(4.5/5)
7 reviews(4.5/5)

JDisc Discovery is an on-premise IT service management solution for midsize and large enterprises. The solution serves IT departments in industries such as education, IT consulting and logistics. Key features include audit management, configuration management, license management, IT service management and asset tracking.

JDisc Discovery allows users to create IT documentation for networks in order to provide a view of their IT infrastructure. It helps users plan their IT investments, provide customer support help desks and form disaster recovery plans. The IT documentation is also helpful for license auditing, ISO certifications and contract outsourcing.

JDisc Discovery can create IT documents that consist of hardware, software, IP networks and active directory information. It synchronizes with active directory and assigns devices to the respective active directory objects. It also identifies primary virtualization technologies.

JDisc Discovery is available via a one-time payment, a yearly subscription or a single project license. It provides on-site, phone and chat-based customer support.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Windows 2000 , Windows 8 , Windows 10

7 Reviews of JDisc Discovery

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  • Kevin from Visionary IT Service, Inc.

    Number of employees: 201-500 employees

    March 2017

    Excellent Software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have over 200 devices and have several LANs and VPN connections that made our situation far from a small basic network. Jdisc Discovery was able to discover all the the connections. Because we had so many types of connections, discovery required some special settings to allow it to see all LANs connected from our VPN. Customer support was there and understood our needs. Once we had reporting setup for our needs, we were able to find out absolutely everything we needed to know about our WAN, VPN and local computers. I am looking forward to trying the other modules. Thanks Jdisc!

    Pros

    VERY easy to install and get basic network information. Looking forward to using the network mapping. Reporting portion is very granular and was able to find everything we were looking for. We don't have a simple network but Customer Support was very personal and best of all very helpful.

    Cons

    We don't have any time constraints and would not consider the small problems we had with setup an emergency by any means. Customer Supports diagnosis and fix of our issue was correct and fixed the first try. That being said customer support I believe was out of Germany so there was a time lag getting replies to the USA. Because they answered as quickly as they could, I am sure if they had 24 hour support, I would not have anything negative to say about this software.

    Review Source: Capterra
  • Christoph from it-novum GmbH

    Number of employees: 51-200 employees

    October 2016

    Excellent integration, full functionality, requires customization

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use JDisc to collect data on all the devices attached to our customers network. This information is stored in the JDisc database and easily made available to other applications, such as i-doit (part of our ITSM-Stack). Which we use to manage our clients IT infratsructure. JDisc collects information on nearly everthing, including software, installed components and their connections, provided you set it up right. One feature i´d like to mention is "Agentenlos". Which let you do everything from JDisc without installing anything on the systems themselves. The only drawback is the time you need to configure it and the mistakes you can make. The support is great though and will help you get it right. Enhancements and bugfixes are coming very quickly.

    Pros

    I like JDisc Discovery because it gets very detailed information from tons of devices in a very short timeframe.

    Cons

    You need to configure it right.

    Review Source: Capterra
  • Reinhold from IT Systemberatung Schwerpunkt Sicherheit

    Number of employees: 2-10 employees

    July 2016

    Our choice for a network inventory tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We evaluate JDisc as a network inventory tool for one of our customers. Our experience shows that JDisc provides a lot of information for a wide range of professional devices and operating systems. It is easy to install and use. Fast scanns and a very high rate of discovered devices speed up the process of data collection. JDisc provides the data collection for other tools for us and is stable and reliable. We use it now in our own environment without any problems and it is our first choice for customer request. I would call the support for this tool as "best practice".

    Review Source: Capterra
  • Horst from br-sys

    Number of employees: 2-10 employees

    July 2016

    JDisc was the right decision

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Using JDisc as the central network inventory tool was the best decision we made. Why? JDisc is very scaleable, fast and stable. Use it for small or very big sites between 50 or 1000 and more devices. JDisc is organized in modules. We are able to get excatly what we want. There is no need to customize JDisc for retrieving information, we do not need at a certail stage. But we have the posibility to. The features provided by JDisc allows us to fullfill a lot of requests, which are beyond the functionality of a network inventory tool. JDisc results can easily be be used by all providors of our customers. So it is an independent data collection. JDisc provides an interface to integrate function and resultis in other software products. At least .. fair pricing and a flexible, well skilled and fast support team made it easy to run JDisc.

    Review Source: Capterra
  • Gerhard from Stadtverwaltung Neuwied

    April 2016

    We just love it

    Ease-of-use
    Quality
    Support

    We use jdisc to discover all of our network assets. Installation and configuration was pretty easy and fast. The support of the guys from jdisc is excellent, but generally you don´t need them, because the product is running smoothly. Five stars = perfect!

    Review Source: Capterra
  • Francois from de Lavergne

    April 2016

    Multiple customer SAM reviews / Inventory process

    Ease-of-use
    Quality
    Support

    Very efficient inventory tool which scans lots of different flavours of OSEs. Requires some experience in configuration and use. Like a real sportscar, you achieve performance but you need to be a good driver. You have a real support from the JDisc team.

    Review Source: Capterra
  • Alin from Confidential

    April 2016

    Best discovery tool that I've worked with

    Ease-of-use
    Quality
    Support

    Ever since JDisc was the main discovery solution that we use for the engagements, our life got much easier. Their development team worked close to us in order to enhance the tool to cover the market needs and the new technology with its requirements. The updates were published in a very short timeframe and for that I truly appreciate their customer service and customer focus. JDisc It's easy to install and it has a powerful engine. The amount of data gathered by the tool is truly vast and the speed of doing that is amazing. There's no such thing as a perfect discovery tool, but JDisc surely is getting closer to that level if they keep up the good work done so far.

    Review Source: Capterra
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