About JDisc Discovery

JDisc Discovery is an on-premise IT service management solution for midsize and large enterprises. The solution serves IT departments in industries such as education, IT consulting and logistics. Key features include audit management, configuration management, license management, IT service management and asset tracking.

JDisc Discovery allows users to create IT documentation for networks in order to provide a view of their IT infrastructure. It helps users plan their IT investments, provide customer support help desks and form disaster recovery plans. The IT documentation is also helpful for license auditing, ISO certifications and contract outsourcing.

JDisc Discovery can create IT documents that consist of hardware, software, IP networks and active...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 8, Windows 10

17 Reviews of JDisc Discovery

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(11)

11

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

December 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2018

Great tools to improve your infrastructure or purchasing needs!

It's a great tool with a lot of features. You can use ist with a lot of other tools.

Pros

The network dependency addon which maps automatically the network with his structure. It increases our amount of documentary work over 60 %. Same on asset side.

Cons

The Software ist very smart, with a Little Training easy to use. Has a lot of possible usecases combined with a cmdb tool. Our main tool to get a nearly automated overview over our infrastructure.

November 2018

Stefan from Avitech GmbH

Company Size: 51-200 employees

Industry: Airlines/Aviation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2018

Best discovery tool have have used so far

We use JDisc for internal IT as well as on-premise customer systems. Our customers are always delighted when they receive such detailed and up-to-date information about their systems from us!

Pros

For us, JDisc is the best tool for capturing HW and SW data across a sheer endless number of IT devices. It works extremely fast and reliable. In particular, the customer support is outstanding, you get help at any time, new devices are taken over in no time by the JDisc team into the tool.

Cons

The user interface could be a bit fancier ...

November 2018

Thomas from Golding Capital Partners GmbH

Company Size: 51-200 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

great tool for scanning everything in your network

Importing the scan results into i-doit software Great tool that is improved more or less on a weekly basis. The team is open to suggestions what is needed. Perfect software

Pros

- great flexibility, if you come across unknown devices you can send a snmpwalk of the device to jdisc and they will include that device within days. Detects everying on a maschine, attached devices, logged on user

Cons

nothing, all problems are solved within days at most, very helpfull support

December 2018

Bastian from BRZ Software + Service GmbH

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2018

Basis for a consistent cmdb

Pros

JDisc works agentless and scans entire network areas including snmp devices. Thus almost all devices can be found. Filters are a good way to inventory only those devices that are needed. Support adds unknown SNMP devices within weeks when providing snmp-walks. With the available API and reports, JDisc fills a Configuration Management Database very well.

Cons

One downside is the (legitimate) need to save passwords in order to use JDisc to its full extent and therefore the need to harden the operating system. Agentless can be a disadvantage if there are many "unwanted" devices in the network.

August 2019

Dominik from Kienbaum Consultants International GmbH

Company Size: 501-1,000 employees

Industry: Management Consulting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Top product for filling CMDB

We has to fill a cmdb with our IT infratructure items. And we want to get automatically new devices into it. This tool saves nearly 1,5 personal ressource for mantaining the cmdb.

Pros

The software fill automated the cmdb. That saves a lot of time and ressources in the IT department to document the Infrastructure.

Cons

Never seen a so good and fast support! Bug or nessesarry changes will be applied into application within 2 Weeks.

Reasons for Choosing JDisc Discovery

Price Performance Ratio & recommendation of our consuting partner. Read about it in some IT Magazines.