All JDisc Discovery Reviews
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Tautvydas
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Very good product for afordable price.
We use a JDisc discovery for (now mostly infrastructure) asset tracking at our clients premises. And we have over 30 installations and counting.
PROSWe chose JDisc as an discovery tool, because it is agentless, it has "native integration" with our CMDB system and really extensive device and software recognition database and discovery protocols available. All that for a really good price. We use their "Networking add-on" to have a "big-picture" on our network topologies. Notable features like PAM/password manager integrations adds up to the security and usability of the product. It has custom reporting and even Custom discovery scripts if You need it. The support is supper responsive and with deep knowledge in the field, new "unknown" devices could be added just "on request". All that is needed for this task is already in the app. "Builds" are coming on a weekly intervals adding support for new features and new devices .
CONSThe biggest drawback is kind of clumsy install and update process of software. As it uses .NET libraries to be able to provide Windows device discovery it is Windows "Server and Client" architecture software. So for those already used to "git pull" it will be nightmare. Install/config through installer takes up to 30 min depending on "hardware" and even minor build update is actually full reinstall of application. Don't expect to be on a "latest" build if You have more than 1 installation.
Reason for choosing JDisc Discovery
Rich features at affordable price. Specific function.
Reasons for switching to JDisc Discovery
Price mainly.
Bernhard
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
JDisc Review
Extremly helpful for analysing your infrastructure
PROSEasy to install and administrate. You have a quick return on invest.The collected data is very helpful for other tools and you can quickly analyse for example JAVA-Installations or worst of all Log4J-Issues.
CONSThere are no Cons for us.We are waiting of finishing the new Webinterface.
Ralf
Government Relations, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Discover the Undiscovered
At the end of the day JDISC is a real time-saver and watchguard over your networks changes in structure and configuration. I stopped looking at workplace systems. JDISC is just a few mouseclicks away.
PROSStumbling into a unknown and not well documented Network, Jdisc provided me with a fast and nearly complete overall view in hours. But that's only the first step. We use JDISC now to keep track of asset and network changes directly into i-doit CMDB. Beside frequently updates bringing not only bug-fixes but also a lot of support for many common and exotic hard- and software, the outstanding Support has to be mentioned.
CONSFrequently Updates soon become a challenge, since updates have to be applicationlied manualy; sorry nno in-application-updates. Also I would like to see a linux-based edition.
Stefan
Airlines/Aviation, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Best discovery tool have have used so far
We use JDisc for internal IT as well as on-premise customer systems. Our customers are always delighted when they receive such detailed and up-to-date information about their systems from us!
PROSFor us, JDisc is the best tool for capturing HW and SW data across a sheer endless number of IT devices. It works extremely fast and reliable. In particular, the customer support is outstanding, you get help at any time, new devices are taken over in no time by the JDisc team into the tool.
CONSThe user interface could be a bit fancier ...
Thomas
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
great tool for scanning everything in your network
Importing the scan results into i-doit software Great tool that is improved more or less on a weekly basis. The team is open to suggestions what is needed. Perfect software
PROS- great flexibility, if you come across unknown devices you can send a snmpwalk of the device to jdisc and they will include that device within days. Detects everying on a maschine, attached devices, logged on user
CONSnothing, all problems are solved within days at most, very helpfull support
Christoph
Information Technology and Services, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Excellent integration, full functionality, requires customization
We use JDisc to collect data on all the devices attached to our customers network. This information is stored in the JDisc database and easily made available to other applications, such as i-doit (part of our ITSM-Stack). Which we use to manage our clients IT infratsructure. JDisc collects information on nearly everthing, including software, installed components and their connections, provided you set it up right. One feature i´d like to mention is "Agentenlos". Which let you do everything from JDisc without installing anything on the systems themselves. The only drawback is the time you need to configure it and the mistakes you can make. The support is great though and will help you get it right. Enhancements and bugfixes are coming very quickly.
PROSI like JDisc Discovery because it gets very detailed information from tons of devices in a very short timeframe.
CONSYou need to configure it right.
Anonymous
5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2020
Environment discovery in perfect price/value relationship
The user interface is well designed, intuitive and very responsive. Data that has been gathered is in good shape and correct. Custom reports allow to export any information based on a rich criteria builder. Advanced users can query the underlying database directly as the database schema is available if wanted. A GraphQL API offers a possibility to query data like other REST APIs. The software is continuously updated and brings beside of new features, minor fixes also more patterns for device identification. Users can request new features and questions are answered quickly.
CONSThe web-interface is under development. However, the implementation started not long time ago and is proceeding weekly :-)
Reason for choosing JDisc Discovery
JDisc has a perfect price/value relationship!
Horst
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2016
JDisc was the right decision
Using JDisc as the central network inventory tool was the best decision we made. Why? JDisc is very scaleable, fast and stable. Use it for small or very big sites between 50 or 1000 and more devices. JDisc is organized in modules. We are able to get excatly what we want. There is no need to customize JDisc for retrieving information, we do not need at a certail stage. But we have the posibility to. The features provided by JDisc allows us to fullfill a lot of requests, which are beyond the functionality of a network inventory tool. JDisc results can easily be be used by all providors of our customers. So it is an independent data collection. JDisc provides an interface to integrate function and resultis in other software products. At least .. fair pricing and a flexible, well skilled and fast support team made it easy to run JDisc.
Bastian
Information Technology and Services, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Basis for a consistent cmdb
JDisc works agentless and scans entire network areas including snmp devices. Thus almost all devices can be found. Filters are a good way to inventory only those devices that are needed. Support adds unknown SNMP devices within weeks when providing snmp-walks. With the available API and reports, JDisc fills a Configuration Management Database very well.
CONSOne downside is the (legitimate) need to save passwords in order to use JDisc to its full extent and therefore the need to harden the operating system. Agentless can be a disadvantage if there are many "unwanted" devices in the network.
Reinhold
Telecommunications, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2016
Our choice for a network inventory tool
We evaluate JDisc as a network inventory tool for one of our customers. Our experience shows that JDisc provides a lot of information for a wide range of professional devices and operating systems. It is easy to install and use. Fast scanns and a very high rate of discovered devices speed up the process of data collection. JDisc provides the data collection for other tools for us and is stable and reliable. We use it now in our own environment without any problems and it is our first choice for customer request. I would call the support for this tool as "best practice".
Philippe
Machinery, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Fast Reporting and Inventory Tool
-The support reacts extremly fast -Probelms are solved in the next coming releases -Ideas are also implementet in near future releases
CONSSometimes we faced problems with the update to a new Version
Pratik
Information Technology and Services, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Great discovery tool
Discovery of all devices on network. Picked up unknown devices on network very well.
CONSNo web UI. The discovery tool helps with customer whom have no tools in place in their environment.
Dominik
Management Consulting, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Top product for filling CMDB
We has to fill a cmdb with our IT infratructure items. And we want to get automatically new devices into it. This tool saves nearly 1,5 personal ressource for mantaining the cmdb.
PROSThe software fill automated the cmdb. That saves a lot of time and ressources in the IT department to document the Infrastructure.
CONSNever seen a so good and fast support! Bug or nessesarry changes will be applied into application within 2 Weeks.
Reason for choosing JDisc Discovery
Price Performance Ratio & recommendation of our consuting partner. Read about it in some IT Magazines.
Neil
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Great Product
JDisc gets really good, accurate and reliable data; generally beyond what I have seen in other tools.
CONSI'd like to see a metering/usage functionality in the longer term
Anonymous
501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Great tools to improve your infrastructure or purchasing needs!
It's a great tool with a lot of features. You can use ist with a lot of other tools.
PROSThe network dependency addon which maps automatically the network with his structure. It increases our amount of documentary work over 60 %. Same on asset side.
CONSThe Software ist very smart, with a Little Training easy to use. Has a lot of possible usecases combined with a cmdb tool. Our main tool to get a nearly automated overview over our infrastructure.
Jochen
Information Technology and Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Now it is already 11 years that we work together
we have been working together for 11 years now. It is very constructive, innovative and always at eye level.
PROSReliability, easy to install, high depth of information. Very good and competent exchange with colleagues from JDISC. Adheres to agreements. Simply a good partnership
CONSI can't think of anything, except that the web frontend is not ready yet ;)
Pierre
Entertainment, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2019
Simply inventory
JDisc is very simple and limited to what it should do. Many manufacturers also try to cover many other areas and then you easily lose the track. The support of JDisc is very good and fast.
CONSDevices that have been recorded should perhaps be slightly more customizable
Kevin
Computer Networking, 201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Excellent Software!
We have over 200 devices and have several LANs and VPN connections that made our situation far from a small basic network. Jdisc Discovery was able to discover all the the connections. Because we had so many types of connections, discovery required some special settings to allow it to see all LANs connected from our VPN. Customer support was there and understood our needs. Once we had reporting setup for our needs, we were able to find out absolutely everything we needed to know about our WAN, VPN and local computers. I am looking forward to trying the other modules. Thanks Jdisc!
PROSVERY easy to install and get basic network information. Looking forward to using the network mapping. Reporting portion is very granular and was able to find everything we were looking for. We don't have a simple network but Customer Support was very personal and best of all very helpful.
CONSWe don't have any time constraints and would not consider the small problems we had with setup an emergency by any means. Customer Supports diagnosis and fix of our issue was correct and fixed the first try. That being said customer support I believe was out of Germany so there was a time lag getting replies to the USA. Because they answered as quickly as they could, I am sure if they had 24 hour support, I would not have anything negative to say about this software.
Anonymous
2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Discovery? JDisc!
Nice Software, nice People, nice co-customers. High volumes of items get a little expensive, so think before discover!
PROSIt crawls EVERYthing. You get a lot of item-info, but you´ll have to manage that, best before you start discovery - and in line with a CMDB-CMP!
CONSIt crawls EVERYthing. You get a lot of item-info, but you´ll have to manage that, best before you start discovery - and in line with a CMDB-CMP!
Alin
Used free trial
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed April 2016
Best discovery tool that I've worked with
Ever since JDisc was the main discovery solution that we use for the engagements, our life got much easier. Their development team worked close to us in order to enhance the tool to cover the market needs and the new technology with its requirements. The updates were published in a very short timeframe and for that I truly appreciate their customer service and customer focus. JDisc It's easy to install and it has a powerful engine. The amount of data gathered by the tool is truly vast and the speed of doing that is amazing. There's no such thing as a perfect discovery tool, but JDisc surely is getting closer to that level if they keep up the good work done so far.
Denny
Banking, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Best tool to fill the CMDB i-DOIT
We use it to fill our CMDB i-DOIT with SNMP / SSH, so it is a must have :-)
PROSThe support is very good and they never refused my ideas or feedback.
CONSThat it runs only on Windows and the language / gui feels sometimes a bit old and too "nested".
Gerhard
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2016
We just love it
We use jdisc to discover all of our network assets. Installation and configuration was pretty easy and fast. The support of the guys from jdisc is excellent, but generally you don´t need them, because the product is running smoothly. Five stars = perfect!
Francois
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed April 2016
Multiple customer SAM reviews / Inventory process
Very efficient inventory tool which scans lots of different flavours of OSEs. Requires some experience in configuration and use. Like a real sportscar, you achieve performance but you need to be a good driver. You have a real support from the JDisc team.