JDisc Discovery vs Zendesk Sell

JDisc Discovery has 20 reviews and a rating of 4.65 / 5 stars vs Zendesk Sell which has 134 reviews and a rating of 4.31 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.65 / 5 (20)
4.31 / 5 (134)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
September 9, 2021
September 7, 2021
Pros/Cons
  • Pros

  • It works extremely fast and reliable. In particular, the customer support is outstanding, you get help at any time, new devices are taken over in no time by the JDisc team into the tool.
  • But that's only the first step. We use JDISC now to keep track of asset and network changes directly into i-doit CMDB.
  • Cons

  • We don't have any time constraints and would not consider the small problems we had with setup an emergency by any means.
  • Pros

  • Simple input for contact information for different clients and potential clients. Super easy to create deals and potential purchases for clients.
  • Zendesk Sell is easy to use, pushes notifications where needed, and is great for small teams.
  • Cons

  • System has limited functionalities. It mainly doesnt support SaaS business model and lacks certain key and also unimportant features.
  • Lack commonly functionalities other CRMs have. Poor reporting and extremely expensive for the poor reporting.
Pricing Range
Product Demo
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Product Screenshot
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FrontRunners

2021

Advisor Recommendations

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134 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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