JIRA Service Desk

Nimble

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Ratings & Reviews

Overall Rating

4.36 / 5 (252)

4.37 / 5 (1,480)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

May 22, 2020

June 2, 2020

Pros/Cons

  • Pros

  • Very details and easy to use. Getting around the menu are easily labeled. You are able to use it to log time.

  • Easy to use, nice UI, simple but at the same time very powerful. Queses and processes are extremely flexible.

  • Cons

  • Lack of UI customization features but not critical. Satisfaction reports are a bit limited but not critical either.

  • JIRA is a very helpful and useful program, that is unfortunately still lacking on the design side of the spectrum.

  • Pros

  • This product is fairly easy to use and the customer service is excellent.

  • Love the modern user interface and app is lightweight and fast

  • Cons

  • Some of the menus are a bit difficult to find without doing a bit of digging, but other than that, it is a good program for tracking timesheets/schedules

  • Email limitations may be annoying but then that makes it a business as options are available if you would subscribe to premium priced packages

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots