All JivoChat Reviews
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JivoChat Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.5
Value for money
4.4
Functionality
4.5
Pros
"The tool is faster and easy to integrate on a website with HTML code in the footer of the website, and you get chatting with clients right away, I like live preview of the messages which help me to see messages of the user before they even send hence resolving their issues faster"
"The live chat function with visitor monitoring enables real-time interactions to qualify leads and enhance customer support."
"The live chat with clients at any time with no limits helps us overall in responding the fastest we can in any potential new client."
Cons
"Not very customizable, less features than other modern chat providers, less integrations, etc."
"It does not allow the use of custom email for support, and only works with forwarding messages where outgoing messages to clients through the email would go from jive email address"
"There are no in house chat bot option and recommended options on the site is expensive and other options might have difficulty in getting it to work with jivo."
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