# JivoChat vs LiveAgent - 2026 Comparison - Software Advice > JivoChat vs LiveAgent - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/crm/jivochat-profile/vs/liveagent --- [Home](https://www.softwareadvice.com/) / [Distribution CRM Software](https://www.softwareadvice.com/category/3846-distribution-crm/) / JivoChat vs LiveAgent Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 8, 2026 # JivoChat vs. LiveAgent: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 8, 2026 # JivoChat vs. LiveAgent: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/jivochat-profile/) [JivoChat](https://www.softwareadvice.com/crm/jivochat-profile/) 4.6 [(105)](https://www.softwareadvice.com/crm/jivochat-profile/reviews/) Starting Price $19.00per year Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses JivoChat Based on 105 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (27%), Professional Services (15%) and Retail, Consumer Goods & Services (13%) - Top use cases: Live Chat (29%), Customer Communications Management (10%) and Call Monitoring (6%) 82% of users recommend this product [](https://www.softwareadvice.com/crm/liveagent-profile/) [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Starting Price $15.00per month Free trial Free version Pros: - Customer Support - Live Chat Cons: - Email Management - Call Management Who uses LiveAgent Based on 1787 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (23%), Retail, Consumer Goods & Services (13%) and Professional Services (12%) - Top use cases: Live Chat (25%), Help Desk (19%) and Customer Service (19%) 88% of users recommend this product [](https://www.softwareadvice.com/crm/jivochat-profile/) JivoChat 4.6 [(105)](https://www.softwareadvice.com/crm/jivochat-profile/reviews/) [](https://www.softwareadvice.com/crm/liveagent-profile/) LiveAgent 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.6 Based on 105 reviews Ease of use 4.7 Value for money 4.4 Customer support 4.5 Functionality 4.5 4.7 Based on 1,787 reviews Ease of use 4.6 Value for money 4.6 Customer support 4.7 Functionality 4.6 ## User interface * * * ## Key features Features selected based on 1,892 reviews from Distribution CRM * * * Autoresponders 4.0 Canned Responses 4.5 Chat/Messaging 4.8 File Sharing 3.8 Mobile Access 4.1 Multi-Channel Communication N/A Autoresponders 4.5 Canned Responses 4.6 Chat/Messaging 4.7 File Sharing 4.6 Mobile Access 4.5 Multi-Channel Communication 4.5 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ WeeblyNot enough reviews ](https://www.softwareadvice.com/form-builder/weebly-profile/)[ Meta for BusinessNot enough reviews ](https://www.softwareadvice.com/social-networking/facebook-profile/)[ Google Analytics 360Not enough reviews ](https://www.softwareadvice.com/bi/google-analytics-profile/) [ Shift4ShopNot enough reviews ](https://www.softwareadvice.com/ecommerce/3dcart-profile/)[ BigCommerceNot enough reviews ](https://www.softwareadvice.com/ecommerce/bigcommerce-profile/)[ ProjectManagerNot enough reviews ](https://www.softwareadvice.com/project-management/projectmanager-profile/) ## Reviews * * * MR Mwiraguzu R.Content CreatorBroadcast Media, 11-50 employees "The tool is faster and easy to integrate on a website with HTML code in the footer of the website, and you get chatting with clients right away, I like live preview of the messages which help me to see messages of the user before they even send hence resolving their issues faster" Oct 31, 2023 SB Sam B.Operations ManagerConsumer Goods, 11-50 employees "Not very customizable, less features than other modern chat providers, less integrations, etc." Aug 5, 2025 VR Vishal R.Customer Support ExecutiveElectrical/Electronic Manufacturing, 1001-5000 employees "According to my experience live agent help us in providing the best customer support for our company and create a good relationship with our clients all over the world wearable to respond to complaint tickets just in few minutes" May 8, 2026 LD Lukáš D.CEOSecurity and Investigations, 11-50 employees "Email response times are frustratingly long, and the absence of phone support or screen-sharing options makes resolving complex issues unnecessarily slow." Apr 30, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Slack vs JivoChat](https://www.softwareadvice.com/crm/jivochat-profile/vs/slack/)[LiveChat vs JivoChat](https://www.softwareadvice.com/crm/jivochat-profile/vs/livechat/)[Salesforce Sales Cloud vs LiveAgent](https://www.softwareadvice.com/compare/2764-Salesforce/vs/109980-liveagent/)[Zendesk Suite vs LiveAgent](https://www.softwareadvice.com/compare/26892-Zendesk/vs/109980-liveagent/)