# JivoChat vs LiveChat - 2026 Comparison - Software Advice > JivoChat vs LiveChat - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/crm/jivochat-profile/vs/livechat --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / JivoChat vs LiveChat Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 8, 2026 # JivoChat vs. LiveChat: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 8, 2026 # JivoChat vs. LiveChat: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/jivochat-profile/) [JivoChat](https://www.softwareadvice.com/crm/jivochat-profile/) 4.6 [(105)](https://www.softwareadvice.com/crm/jivochat-profile/reviews/) Starting Price $19.00per year Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses JivoChat Based on 105 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (27%), Professional Services (15%) and Retail, Consumer Goods & Services (13%) - Top use cases: Live Chat (29%), Customer Communications Management (10%) and Call Monitoring (6%) 82% of users recommend this product [](https://www.softwareadvice.com/help-desk/livechat-profile/) [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Starting Price $25.00per month Free trial Free version Pros: - Ease of Use - Customer Support Cons: - Performance and Speed - Pricing Who uses LiveChat Based on 1724 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (17%), Retail, Consumer Goods & Services (14%) and Professional Services (11%) - Top use cases: Live Chat (25%), Customer Service (16%) and Help Desk (9%) 80% of users recommend this product [](https://www.softwareadvice.com/crm/jivochat-profile/) JivoChat 4.6 [(105)](https://www.softwareadvice.com/crm/jivochat-profile/reviews/) [](https://www.softwareadvice.com/help-desk/livechat-profile/) LiveChat 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.6 Based on 105 reviews Ease of use 4.7 Value for money 4.4 Customer support 4.5 Functionality 4.5 4.6 Based on 1,724 reviews Ease of use 4.6 Value for money 4.5 Customer support 4.6 Functionality 4.5 ## User interface * * * ## Key features Features selected based on 1,829 reviews from Live Chat * * * Autoresponders 4.0 Canned Responses 4.5 Chat/Messaging 4.8 File Sharing 3.8 Mobile Access 4.1 Multi-Channel Communication N/A Autoresponders 4.4 Canned Responses 4.4 Chat/Messaging 4.7 File Sharing 4.4 Mobile Access 4.6 Multi-Channel Communication 4.6 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ WeeblyNot enough reviews ](https://www.softwareadvice.com/form-builder/weebly-profile/)[ Meta for BusinessNot enough reviews ](https://www.softwareadvice.com/social-networking/facebook-profile/)[ Google Analytics 360Not enough reviews ](https://www.softwareadvice.com/bi/google-analytics-profile/) [ Benchmark EmailNot enough reviews ](https://www.softwareadvice.com/marketing/benchmark-profile/)[ GrasshopperNot enough reviews ](https://www.softwareadvice.com/voip/grasshopper-profile/)[ LeadSquaredNot enough reviews ](https://www.softwareadvice.com/crm/leadsquared-profile/) ## Reviews * * * MR Mwiraguzu R.Content CreatorBroadcast Media, 11-50 employees "The tool is faster and easy to integrate on a website with HTML code in the footer of the website, and you get chatting with clients right away, I like live preview of the messages which help me to see messages of the user before they even send hence resolving their issues faster" Oct 31, 2023 SB Sam B.Operations ManagerConsumer Goods, 11-50 employees "Not very customizable, less features than other modern chat providers, less integrations, etc." Aug 5, 2025 CP Colleen P.Director of ProgrammingNon-Profit Organization Management, 11-50 employees "LiveChat makes real-time communication easy, ChatBot helps with quick answers and after-hours support, and Helpdesk keeps our team coordinated and efficient." Apr 10, 2026 MD Max D.Night AuditHospitality, 51-200 employees "One downside is that someadvanced features require higher-tier plans, which can get expensive over time." Mar 25, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Slack vs JivoChat](https://www.softwareadvice.com/crm/jivochat-profile/vs/slack/)[LiveAgent vs JivoChat](https://www.softwareadvice.com/crm/jivochat-profile/vs/liveagent/)[Slack vs LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/vs/slack/)[LiveAgent vs LiveChat](https://www.softwareadvice.com/crm/liveagent-profile/vs/livechat/)