JobNimbus

Zendesk

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Ratings & Reviews

Overall Rating

4.64 / 5 (426)

4.35 / 5 (2,372)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 8, 2020

June 1, 2020

Pros/Cons

  • Pros

  • I love that it was built around our business. Easy to learn and easy to use.

  • Automation is very nice, everything is easy to use, and there are so many features that make my job easier

  • Cons

  • It was a little confusing to get set up but other than that I like the functionality of it. App needs a little work but that is expected with updates etc and nothing is perfect.

  • Speed - The system is overall acceptable, but slower than I would like, especially the Mobile Ap. Mobile Ap still needs some work, but they are always improving based on user feedback.

  • Pros

  • The interface and side menus are great and the easy of use.

  • Love the accuracy and efficiency of this software. Makes my everyday work flow so much easier and more efficient.

  • Cons

  • The navigation within the internal system can initially be a bit difficult (i.e. the naming of the tabs are not always clear), but once you know where to click, it's not too bad.

  • Background workflow good but still not as flexible as others, Salesforce service cloud for example.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

6 Recommendations

9 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots