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> Reviews of Jurny. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Jurny is a good fit for you!

Source: https://www.softwareadvice.com/crm/jurny-profile/reviews

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Jurny Reviews

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Reviews

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# Jurny Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(34)

4

(7)

3

(1)

2

(0)

1

(3)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.6

Value for money

4.5

Functionality

4.6

* * *

### Pros

"A standout feature is its AI assistant, Nia, which boosts response times by 80% and offers valuable insights through sentiment analysis of guest reviews. While some integrations with online travel agencies are still developing, Jurny's robust customer support and forward-thinking tools make it a top choice for property managers seeking to elevate their guest experience."

"There are so many integrations that are included with your subscription. And, so many software programs that integrate with Jurny. "

"The JURNY Program, TURNO for connecting house cleaning, WheelHouse for pricing, LYNNBROOK for payments, seamless automation, help from NIA the AI assistant but the shining diamond are the people behind the product!"

### Cons

"Access codes don't integrate with the locks so they have to be added manually, expect there was no option to add codes manually so the check-in details had to be send manually."

"I really wish they had a 800 Customer Service number."

"I wanted to start with one property in their system, they don't offer a trial period (Red Flag two), but I was talked into enrolling three. Since they offered a discount if I pay the full year all at once, I pay for the full year for all three (My biggest mistake) that's how invested I was in this software!"

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Jurny Reviews, Pros and Cons - 2026 Software Advice