All Kajabi Reviews
1-25 of 176 Reviews
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Amanda
2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed May 2021
Makes running an online biz a breeze
Jonathan
Verified reviewer
E-Learning, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2020
LOTS of Features
We host our courses on Kajabi and use it for some landing pages. We also run most of our checkouts through Kajabi.
PROSKajabi sells itself as the one home for your whole business - websites, courses, checkout, membership, landing pages, email. And all those features are pretty decent. Not best in class, but pretty good. They also work to make things better. They just totally remade the page editor. Then emails. Now sites are next, and a revision of memberships is probably coming soon. They really are making it better all the time.
CONSRight now, it seems (based on feedback in the official Facebook group) that email deliverability isn't the best right now (but being worked on). You run into some constraints when you work entirely inside Kajabi, but if you embrace those limitations, it really does free you up to do your work and get on with running your business.
Reason for choosing Kajabi
We chose Kajabi for the long list of features it has.
Reasons for switching to Kajabi
Kajabi is built for courses, not an add-on to make WordPress do courses.
Kierra
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Love Kajabi, but it's just expensive
Overall, it's great! Just pricey.
PROSI love that you can truly personalize each and every course. The course template buildouts are amazing too. Another positive is that I can hold up to 15 courses with my membership. Also, I love that I can enable quizzes between modules to make sure my students understand the information.
CONSI never liked their sales/transaction page. It is very confusing for potential customers. It tells potential customers to input their info at the top to purchase and then all the sales information about the offer at the bottom of the page. So I stopped using it to complete transactions. Now, I just use it to hold my courses. Also, it's super pricey compared to other options on the market.
Reason for choosing Kajabi
I chose Kajabi because everyone I knew was using it.
Reasons for switching to Kajabi
Podia just didn't have the capabilities I wanted. The main thing was that I could not lock modules and put quizzes between them to make sure my students understood the information.
Danielle Menditch Roessle
Verified reviewer
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed April 2021
Poor email deliverability kills it
If you're looking for an all-in-one platform, Kajabi provides it. However, the poor email deliverability, lack of customer service, and limited customization kills it. Kajabi might have been good at one point, but all the negatives outweighs the positives.
PROSI liked the Kajabi had everything all in one - sales, website, checkout, emails, automations, funnels, and more. I also thought the onboarding process was pretty strong in that they sent you email trainings which helped with the setup.
CONSThe reality is that the email deliverability has had a negative impact on my business. Most of my emails are going to spam and customer service will not get back to me. They have a chat feature which is how I'm getting a hold of them and they say they are so inundated with customer issues, that they are behind. Moreover, Kajabi sells you on customization, but the reality is that there is little customization and the website builder is really clunky.
Reason for choosing Kajabi
All the integrations.
Reasons for switching to Kajabi
I wanted an all in one platform.
Christian
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Kajabi is the ultimate marketing and client tool for my programs and services.
There are many sites like Kajabi out there that either try to offer many different benefits but do not truly excel at most of them and end up being bloated, confusing, and ultimately not as dependable. Kajabi truly nows how to create a seamless powerful process for coaches and content creators.
PROSOne of the main reasons why I love Kajabi is because it is very dependable and they have an amazing dedicated team always updating, and offering support. You can find many apps that try to do what Kajabi does but trust is very important to me... and Kajabi is not only trustworthy but has great style. Other popular apps within their class do not evoke that feeling of trust or warmth that it is essential for marketing across any service based industry. A subtle point but very important to me.
CONSI would say that it was lacking a true community feeling for my clients but with their newest update... it is truly amazing. Just the new "community" portion is worth the prize within itself... so there is not much I don't like about Kajabi now.
Reason for choosing Kajabi
Kajabi was able to deliver on what they offered, and they continue to innovate at a fast pace. They really put a lot of effort into creating new exceptional tools within the platform.
Reasons for switching to Kajabi
I like the dependability and trustworthiness of Kajabi... and so did my clients. And it also is more powerful with membership sites.
Maureen
Education Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed May 2022
Better than most, but room for improvement
I switched to Kajabi from Teachable. I was very unhappy with Teachable and did not have the time to create content on my own business website. I have created more than 10 separate products with this platform and at times it has a steep learning curve. The UI looks fantastic and very professional. I love how easy it is to add basic content to a product, but wish many of the menus talked to each other much better. The workflow is often very disjointed when creating a new product. I wish they would fix this aspect. If the flow was better and there were more in app capabilities for basic data analysis (e.g., assessment results without needed a separate download), that would be amazing.
PROSI enjoy how easy it is to create, upload and organize content for a given product. I also like the progress monitoring capabilities.
CONSI am incredibly frustrated by the assessment aspect of this platform. It is extremely limited. It is hard to see results from assessments and difficult to set them up. You have to create your assessment before you can add it to a course instead of creating it while you are working on a course. It is a completely different menu. It is also incredibly hard to get assessment results.
Reasons for switching to Kajabi
It was very clunky to use and I could not achieve the professional look I was aiming for with Teachable.
Louise
Professional Training & Coaching, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Kajabi offers alot!
it is a really good solid software that offers a lot but takes a while to learn.
PROSI like that it allows you to customize landing and sales page. That it has pipelines already set up so it makes using Kajabi quick and easy. It has so much functions and features such as coaching, podcast and they are always creating and improving which is great.
CONSIt takes a lot to learn how to use Kajabi and I am probably still learning. You are not able to undo a mistake which is super annoying because if I delete something by accident I have to redo it.
Reason for choosing Kajabi
Many business owners recommended it and I did the trial and really liked the set up and the ease of use
Reasons for switching to Kajabi
Ontraport was way too much for me to learn and was not as user friendly as kajabi
Scott Brandon
Verified reviewer
Online Media, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Kajabi Rocks!
The ease of use to create pages and opt ins, and easy design.
CONSThe email and contacts CRM is pretty basic, but still does the job. If you want a higher end one you'd have to go separate, but I like that it works all together with my Kajabi system, so I'm happy for now.
Reason for choosing Kajabi
I thought Kajabi was a little more classy and less looking like typical marketing funnels
John
Verified reviewer
Sports, 1 employee
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2019
So Much Easier Than WordPress
I am amazed at how easy it is to create a decent looking website in minutes!
PROSI am new to Kajabi. My wife just switched her website over from WordPress and I helped her with transferring a bunch of blog entries. I could not believe how much easier it is than WordPress. Everything is so user-friendly, the photos and videos upload and automatically compress, and the layout stays the same. You can't mess it up.
CONSYou can't customize the website as much as you can with WordPress but honestly, for what we do, it's not needed. It's also a little pricey but when you consider that you can run online programs (my wife does), host your website and blog, have emails, and more, it's really pretty reasonable.
Reasons for switching to Kajabi
My wife switched her business site because it's so much easier to create. We don't have to pay a tech guy every time there is an update to WordPress. Plus, she runs courses on it so it just makes sense to have everything in one place.
Jean Carlos
Verified reviewer
Marketing and Advertising, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed May 2022
Kajabi was a good solution to unify our marketing platform
The implementation and migration to kajabi was very easy, allowing us to quickly put our courses on sale and integrate our teams from different countries
CONSThere are some limitations regarding reporting, especially regarding email marketing.
Reasons for switching to Kajabi
We made the switch because de course management structure
Simran
E-Learning, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2023
Kajabi - ease of use
- Ease of use - Duplication feature for communication - metrics analysis
CONS- Design features - The events page is hard to work with
Mercedes
Market Research, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
The Best Online Course & Website Platform Out There
My experience has blown me away. The customer service is unmatched. They go above and beyond when answering my questions. They are always available to help. Their features are just what my business needed.
PROSKajabi has everything you need all in one place. No more piecing together various platforms to build your business.
CONSAs of right now, I have no issues with the Kajabi software. I love everything about them. No cons to mention.
Reason for choosing Kajabi
Kajabi had everything I was looking for: videos, membership, email marketing, affiliate program and more.
Reasons for switching to Kajabi
I wanted a platform that I could easily host online courses and videos.
Chuck
Marketing and Advertising, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
1
FUNCTIONALITY
2
Reviewed May 2023
Overhyped. I really didn't like it
I was extremely disapointed. I built a website for a coaching client who bought into the kajabi hype but when I got under the hood, I found it to be a lesser product that charged way more because it markets really well to a specific niche. Least favorite tool on the market, after wordpress.
PROSI thought that the website that guides you to buy kajabi was really polished and professional
CONSI have used every website and funnel builder out there. Kajabi charges so much and still limits your ability to input custom code. the editor is really unintuitive and clunky. Hard to update your brand colors and fonts across the whole site.
Reasons for switching to Kajabi
My client wanted the funnel and course creation functionality. Because they knew kajabi was specifically for coaches they thought it would be better than squarespace. while it had the features we wanted, it's vastly inferior to competitors
Tiarra
Arts and Crafts, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Tiarra’s Kajabi Review
I love Kajabi overall . On the expensive side but it’s literally an all in one platform.
PROSI love the ease of use! I love how members can access all content on an app. No transaction fees
CONSThis software is very expensive. They don’t allow you to extend trials to learn the product before selling.
Reasons for switching to Kajabi
I didn’t like convertkit membership database and it was getting way to expensive after surpassing 1000 subscribers.
Brock
Retail, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great tool for quickly developing landing pages and lead capture forms
We love Kajabi. We initially inherited our first suite of Kajabi pages through a marketing collaboration, but very quickly realized how easy the system is to use. We have stuck with it ever since.
PROSKajabi makes it very easy to design great looking pages in a snap, even if you aren't a graphic designer.
CONSWhile Kajabi has TONS of power it is sometimes difficult to get pixel level control of pages and forms.
Reason for choosing Kajabi
As I mentioned above we initially inherited our Kajabi pages. Prior to that we were using a blend of LeadPages and ClickFunnels. We initially planned on converting them over to one of these two systems but after learning the Kajabi system not only did we keep it, but we expanded it's use in our marketing projects. It's a great system.
Katie
Verified reviewer
Education Management, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2022
It's fantastic until you need technical help
Kajabi is a good company that offers way more services than anyone else. The Customer Service database can usually answer my questions and their agents are friendly and helpful. Unfortunately, they can't solve technical issues quickly. Overall, I'm willing to pay more to use Kajabi because they are professional, the site is easy to manage, and I have access to marketing strategies I would otherwise have to pay a lot of money for.
PROSKajabi looks professional, is easy to use, and has all the marketing and business tools you need in one place.
CONSI don't need most of the marketing features right now, so I'm paying a lot more for my website than I would like. Since I can't sell physical products, I have to use Shopify - this is frustrating and time-consuming. I absolutely love the friendly customer service agents, but they can't solve technical issues quickly. It can take several days, which isn't acceptable when your customers expect your site to function seamlessly. I'm probably going to have to move to another company because I need to be able to solve problems immediately, but it looks like I won't be able to transfer my content since I built it on their site with their templates.
Reasons for switching to Kajabi
Teachable has non-existent customer service.
Colleen
E-Learning, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed September 2022
Too many limitations and very difficult to get support
See above
PROSAt this point the problems overshadow the benefits
CONSThe cost for this learning management system is higher than its competitors but given the limitations we’ve experienced, with no support, I wish that we had chosen a different LMS option. For example, our students need to write a quiz and achieve a minimum of 80% before the next lesson is unlocked. If a student achieves under 80% there is no way to indicate what questions they got wrong so they are working blind and become very frustrated. The only work around is to show all of the answers - the correct and incorrect answers which defeats the purpose of having them write a quiz. I have asked a number of times for support and get passed around from person to person. This reflects poorly on our company. If I had to do it over I would choose another LMS. Unfortunately I didn’t know what I didn’t know. If you are considering Kajabi, try to find find people/companies using Kajabi and ask what they don’t like about the it. See if this is a dealbreaker for you.
Markus
Information Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed April 2021
More disappointing every year
Great vision and cool approach a few years ago. Seem to have fallen in love with themselves and begin to show signs of detoriation.
PROSKajabi's intent is to offer "everything in one place" for experts (like [SENSITIVE CONTENT HIDDEN]) to create and operate website, content like trainings, email marketing all inside one platform. Great idea that works somewhat well.
CONSMore and more modules of the whole platform fall behind or even way behind competition. Add to that, that some building blocks become completely unusable, when you reside in Europe. Just one example with a huge business impact: E-Mail deliverability for instance is roughly 50% lower than twilio/sendgrid. That kills most funnels, if you want to be GDPDR compliant. We are not spamming our customers. Kajabi itself is pretty ill prepared for international business. You can help yourself with integrations and zapier. Even more frustrating is the experience with the partner business team. Response time and resolution capability for everyday business inquiries are unprofessional to a degree that the whole partner story is unsustainable for some businesses. At least mine.
Reason for choosing Kajabi
The integration, templates and seemingly frictionless platform.
Reasons for switching to Kajabi
Kajabi got a lot of praise and high expectations back in the day.
Dan
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2022
A great place to build courses and build your marketing funnel with an all in one platform
Kajabi delivers courses pretty seamlessly to my audience and makes it easy to create live events and do my email marketing.
PROSThe course builder is really seamless and to have the email marketing in the same platform to create automation, forms, etc. IT can replace a lot of tools and save you the headache of complicated workflows and integrations.
CONSThey need to create a certificate builder within the platform, for some course providers this is. critical element to their business
Andresa
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Top-notch technology and customer service
If you enjoy the quality and customer service of Whole Foods and Amazon...Kajabi has a very similar culture. Working with them has been one of best business choice we've ever made.
PROSIf you are not tech savvy (can't code) but you appreciate and need technology to run your business...this is it. Its all is one place. I get all my answers immediately or within 24hrs...which is remarkable!
CONSThere are still some limitations. CRM to be fully developed and other customizations. Not a deal breaker since they are always looking to improved.
Reasons for switching to Kajabi
Didn't want to depend on coding.
Fred
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Deliver Your Trainings Without Worry...
There are two sides to consider. The person hosting or posting training AND the consumer that is going to go through the training. Oftentimes one side or the other isn't clean. In the case of Kajabi, BOTH sides get the benefit of a well thought out program at a fair price.
PROSKajabi is very easy to use and they have an outstanding support system to help those in need. We have used numerous programs for delivering video to our clients / customers / students - Kajabi has yet to be replaced and we have had it from the beginning (that says a lot in this world).
CONSWould like to see a few more layout options and themes. That said, you can customize anything you want.
Anonymous
1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2020
Overpromises and underdelivers
Based on my previous comments -- and to be fair to Kajabi -- I think it is a great platform if you don't care much about contact management (beyond the very basic) and your audience is English-speaking ONLY. It is more robust than other alternatives such as Podia; it doesn't require add-on software like Thinkific. Just know that you will pay a premium.
PROSI liked that it is an all-in-one solution. Once you figure out how to navigate around the platform, you begin to see that you really don't need other software solutions in order to offer basic, elegant, online courses.
CONSFor the cost (which is nothing t sneeze at), I was left expecting more. When you buy a Lexus you expect higher quality components than when you buy a Toyota...and there's nothing wrong with a Toyota; I had one for close to 20 years! Specifically to Kajabi, I felt that the contact management module (called "People" in Kajabi) was weak. Most all free versions of marketing software (think MailChimp) do more than Kajabi. Another glitch I didn't like about Kajabi was that it didn't always allow you to customize the email verbiage in your email sequence. What do I mean by this? Most of my target audience speaks Spanish...I was able to create forms in Spanish to capture emails, but the double opt-in confirmation email was in English and non-customizable. Readers of this review may not appreciate the importance of this but just imagine opting-in in English (and you only speak English) but then getting a confirmation email with Chinese characters or in Russian. Just doesn't make sense!
Lori
Photography, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
My new favorite business tool!
I signed up for Kajabi when I began to transition my business from client-based to teaching online trainings and courses. It is exceptional for those offering value to their followers/students through lead magnets, trainings, and courses. It is easy to learn how to use and their customer service via chat is outstanding. As both an instructor and a student who has taken courses via the platform, Kajabi is the best experience by far. Their email management system has some catching up to do when comparing it to other tools, but it is clear they are on the path to improve it. I can't recommend Kajabi enough.
PROSThe multiple options for creating content from freebies to mini trainings to online courses. Their customer service is also excellent.
CONSTheir email system is a bit behind the curve in regards to options and functionality, but they are on the path to catch up with other options.
Tony
Writing and Editing, 1 employee
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed April 2021
Uncaring and Bad Customer Support
The worst thing with this experience was I found the customer support extremely bad. Awful customer support from one person I chatted with and the customer support manager that I was emailing with him. If I had one word to describe, it would be very uncaring.
PROSSorry, I'm not sure what I liked about it.
CONSI worked with Kajabi and was about to launch my product and found out that the customer had to put in a password at the checkout opt-in box or after they had opt-in to get the product. This would have drastically reduced people buying my product, or after they bought the product, it would have been very confusing. I was told by management it would take months to fix, and they weren't even sure their solution would fix it. Blessed that I switched to ClickFunnels, a much better product.
Michael
Mental Health Care, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2022
Good product and people but not “easy” to build on. Hi
I was so optimistic. It’s great for people who know how to do design and build landing pages already.
PROSIf you are able to “build” on Kajabi, you could be set for life being you can do everything you need to do inside to build online courses
CONSThe checkout page. Also I couldn’t get my website to look sharp. It’s harder to build pages than you think until you get in there and try.