My overall experience with KvCore has been nothing but exceptional from the support team to success managers. I've been using KvCore since it rolled out and have generated 1,000's of leads utilizing tools provided by the platform. The platform has literally put my business on autopilot so that when leads are generated their continuously being worked while I am out running daily operations. If you looking for a system that can do it all. Look no further than KvCore!

Usability, Friendly, Sleek appearance, Tools, Customer Relationship Manager, Website, & Customizability.

There are no cons to this platform. Of course they have had growing pains but nothing you detrimental to your daily business and most issues are fixed in a timely manner.

Having KvCORE definitely facilitates my business and keeps me organized- just not satisfied with the lack of support for agents.

All the integrations, the automation and the ease of lead window. Easy to use and customize

the software its self has been great- customer service is another story. very unhappy with the timeline and lack of communication with in the company for any help with this software.

Here are some of the many problems… 1.) It does not show all of the available MLS listings in my area. This is extremely disappointing when you want your Buyers to go to your website to search for properties.2.) Market Reports provide inaccurate information. They provide statistical data that is just WRONG. As Realtors®, we have a legal obligation to provide our clients with accurate information. This is untenable!3.) Now they also seem to be "throttling" the number of emails that you can send out. I have templated emails for things like recommended home inspection companies, mortgage brokers, lawyers, etc. since not every single person needs all of these referrals, they are each in separate emails. I've tested this on several contacts and I was not able to send out all 3 emails on the same day to a single client. So now the email tool doesn't work.Summary: MLS Search Alerts don't show all available homes in my area; Market Reports provide data that is not correct; and the email tool won't send the emails to my clients that I want to send.Very disappointed! Very very very disappointed. I will probably be switching to something else very soon if these items don't get fixed. This review was created February 21, 2023

This software is included for me free by my brokerage. That's a plus.

This software is NOT RELIABLE. I have spent as much time over the last 2 years engaging customer support to fix problems as I have using the product.

I love it. Best CRM I have used and they continue to add more features. Customer support is very responsive as well.

I like the homepage where I can see all of my customers viewing properties. It is very easy to see which ones they are interested in and go directly to that listing info.

I wish I could select 2 Bedrooms instead of 2+. I recently had a buyer who only wanted to see 2 Bedrooms and was not interested in the 3 and 4 that kept popping up because I was only able to select 2+.

Overall a very good experience and 100 times better than the system I was using before

Clear integration with SkySlope and QuickBooks

Not all data from SkySlope is yet programmed to core back office. Example the W9’s that are uploaded into SkySlope that will eventually need 1099s filed do not have a bucket to upload to into the back office… This Has to be a manual process for us

Poor--I don't like the software, the system or the website.

I don't like anything about it--it's clunky, not user friendly and very hard to navigate.

It's very expensive especially considering I don't use it. After having it for a few months and trying to figure it out I realized it's just not for me so when trying to cancel you just can't. Like they can see how many times I've logged in -- almost none! Instead of just letting me out of the contract they are forcing me to pay $500/month for 13 months and they will do the same thing to you.

Simply the best.

It is very easy to use and ideal for my industry of real estate.

I wish I could see what campaigns have ran and ended with certain clients so I don't repeat on accident. Also it would be nice to have a feature to send the property valuations over text messages.

Im solving my forgetful tendencies to not text people back.

I Love how easy it is to use. The simple design is very interactive.

I Dont like how I do not receive notifications on my phone sometimes. Push notifications are turned on

Very positive experience. I have worked with numerous CRM platforms over the years in the corporate world and this by far is the best one I have come across.

The platform is very intuitive and has so many bells and whistles to not only keep in touch with your clients, prospects, leads but to capture information from individuals that then will import in to the database. I am learning more and more each day on what this platform has to offer. Our team absolutely loves it!

Setting up recurring reminders would be nice vs. having to snooze to move to another day.

I am very impressed with the overall experience with the software. The lead capture capabilities are so varied that learning the things it can do for you takes a while to master. In fact I am not sure anyone can master them all, simply because you will regularly discover new ways to use the system.

This is the most powerful lead nurturing tool I have ever used. It is a combination of lead generation, CRM, IDX, and web site. It requires very little set up in order to use...it is almost ready "right out of the box". One very useful feature is the ability to see all properties viewed by a prospect and all correspondence with them on a single screen. Building landing pages & squeeze pages is a snap and sharing out to social media is quick and easy. Nurturing leads is almost totally automatic, behavioral automation is wonderful.

Some of the navigation is a bit "clunky". For example when viewing multiple prospects information you almost have to start over at the dashboard to go from one prospect to the other. This is a bit distracting, but overall the entire system functions very well.

Been able to capture 400 percent more leads on my own by interfacing kvCore with Facebook boosts.

It integrates well with how we do things at my brokerage by providing add-ons that help you to transition over with only minor hiccups, if any. Squeeze pages, Zillow, Facebook, and Google Ads integrations are great too. All sorts of tools that can help you do your business including auto dial and voicemail drop. Alerts you to false phone messages and automatically finds more info about your leads if any exists.

I don't like some featuress of the IDX web page, how your profile picture is so huge. Also have to scroll way down to get to Just Listed, Reduced Price, etc. when for me it would work better to have those features closer to the top. Would like to have the option of where to place those types of widgets.

great software concept but the worst and I mean the worst customer service I have ever experienced in 15 years in the real estate industry. Kvcore either needs to hire more people or stop taking in customers if not able to keep up with customer service. I get no response to questions regarding my bill, if it has been canceled and being billed for August. So since do not know if being billed I have to cancel my credit card now that is bad customer service when you have no choice but cancel a credit card because no response from the billing department.

The leads and able to generate leads, the bomb bomb video messages and many other features.

too many issues with the software and No help. you have to set up an appointment that takes days before you can talk about the issue your having which delays the performance of your job.

Since switching to kvCORE I have saved a ton of time, hours each week! I am one who has always used a CRM and found when switching to KCV I was able to make the switch pretty quickly and start using it right away. I do wish I had more time to explore all of the features. It would be great if Insider Real Estate would send out shorts to highlight features of the program. This way I would at least know about them and put them on my list of things to explore. I find I spend time looking for the features, I know there is so much I am not using!

I love the built-in AI. My clients seem to really engage with the site and do actively come back. Its user interface is intuitive. I myself have experience with CRMs but I have other agents that are not very tech-savvy and they are able to jump in and begin using it fairly easily. Set-up and implementation were easy.

I do wish it had the ability to text more than one person at a time. When I set up a transaction with a couple, I always start a group chat so we can stay on the same page. I end up not being able to fully utilize my smart number because I can not setup a group chat. Also, would like to be able to use emojis and send attachments in texts - not just listing links. I would like to have the ability to customize some of the features. We specialize in Trust and Probate and I find myself forcing parts of the program to work, utilizing fields as others to save info, etc. I would like to be able to import and export a little easier. I use Zaps to do many functions.

I like the library of videos to help aid in learning the platform.

I wish there were other features to it that I have submitted to the team to review. But there is a lot of positivities