--- title: "BoldTrail Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of BoldTrail. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if BoldTrail is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/kvcore-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Real Estate CRM Software](https://www.softwareadvice.com/crm/real-estate-crm-comparison/) / [BoldTrail](https://www.softwareadvice.com/product/435596-BoldTrail/) / BoldTrail Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/435596-BoldTrail/) Reviews [Alternatives](https://www.softwareadvice.com/product/435596-BoldTrail/alternatives/) # BoldTrail User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 564 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.2/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 389 reviews (69%) - 4 stars: 104 reviews (18%) - 3 stars: 20 reviews (4%) - 2 stars: 16 reviews (3%) - 1 star: 35 reviews (6%) ### Most mentioned pros - I like that it brings together multiple tools in one ecosystem including agent websites, CRM, listing landing pages, market reports, home valuations, CMA tools, DesignCenter marketing, and automation systems. - Overall, my experience with BoldTrail has been very positive, especially from the perspective of helping agents understand how to use technology to grow their business. When agents take the time to optimize their profiles, connect their website tools, configure their CRM automations, and actively use the system, BoldTrail can support everything from lead capture to long term client follow up. - Keeping track of all your messages to your client via text and email in one program is great. ### Most mentioned cons - We entered the contract based on promises of automation, integration, and marketing tools, but the system has been unstable, glitchy, and poorly supported from the start. - Support and customer service slow to get back to you, I have one customer success person who's been super helpful but we have about 10 issues going on at the moment and feel bad bombarding her with everything. - From the outside looking in, it looks like a very impressive system with all the bells and whistles... But it can't even seem to do the simple things correctly. ## BoldTrail customer reviews Showing reviews 1-25 of 564 (page 1). ### Powerful System for REMAX and Other Agents When It’s Set Up and Used Correctly - Overall rating: 5/5 - Reviewer: Jachelle S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with BoldTrail has been very positive, especially from the perspective of helping agents understand how to use technology to grow their business. When agents take the time to optimize their profiles, connect their website tools, configure their CRM automations, and actively use the system, BoldTrail can support everything from lead capture to long term client follow up. I see the biggest success with agents who treat the platform like a business system rather than just a website or CRM. And as a new real estate agent myself in Washington, I’m especially grateful to be able to start my business journey with a system like this. It’s very user friendly and gives me the confidence that I have the tools I need to build my business from day one. The reality is that the tools are already there for most REMAX agents. The key difference is whether they are actually set up and being used strategically. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros BoldTrail is a very powerful platform when agents understand how all the pieces connect. I like that it brings together multiple tools in one ecosystem including agent websites, CRM, listing landing pages, market reports, home valuations, CMA tools, DesignCenter marketing, and automation systems. For REMAX agents specifically, it integrates directly with our existing tech stack and can connect website activity to lead capture and follow up. When optimized properly, it allows agents to generate listing websites automatically, capture buyer and seller leads, and build long term database relationships without needing multiple third party tools. From a marketing and technology training perspective, I also appreciate that it gives agents a strong foundation to build on. Once profiles, SEO visibility, and automation systems are configured correctly, it can become a very effective business engine instead of just another software platform running in the background. #### Cons The biggest challenge is that many agents don’t realize how much setup and optimization is required to unlock the full value of the platform. Out of the box, the system exists and technically works, but if profiles, automation, lead routing, website content, and CRM workflows are not configured correctly, it can feel underwhelming. In reality, the platform is powerful but it requires intentional setup, ongoing training, and periodic maintenance. Another challenge is that many agents underestimate the system because they only use a small percentage of what it can actually do. #### Vendor response Thank you so much for sharing this — really appreciate the thoughtful feedback! You nailed it — BoldTrail works best when everything is connected and set up with intention. Love hearing how you’re using it to build your business from day one. Also hear you on setup and optimization — that’s something we’re always working to make easier. Thanks again for taking the time to write this! Replied March 2026 --- ### user friendly - Overall rating: 5/5 - Reviewer: Adam G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. the system is easy to use, notifications are beneficial for reminders. Provides good e-learning education on how to use the CRM #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like how easy the Marketing ads are to use as well s the notifications for reminders, very useful for real estate #### Cons Wish there was a way to add more statuses to organize clients, there may be but i have not used boldtrail to its full capability. #### Reasons for switching to BoldTrail Brokerage offered boldtrail so decided to switch. An i have used kv core in the past #### Vendor response Thank you so much for sharing this — really appreciate the feedback! Glad to hear the marketing ads and notifications have been helpful — that’s exactly what we aim for. And totally hear you on wanting more ways to organize clients — there are definitely some additional options there, and our training resources can help you unlock more of that as you continue exploring. Love that you’re taking advantage of the e-learning too — thanks again for taking the time to write this! Replied March 2026 --- ### Kvcore over promised and under delivered - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are ale to market our business very easily. The setup and support was lacking from the beginning. You can definitely tell it is a software solution built by non agents. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It is innovative. It is easy to interact with our social media. #### Cons It is clunky. The interface is not very intuitive. --- ### Bold Trail- Great CRM for Agents wanting high Tech - Overall rating: 5/5 - Reviewer: Jodi L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Website customization was great. The lead management was extremely helpful in keeping my leads and contacts organized. #### Cons The user interface was a little complicated but with trainings and continued use, it opened up a world of helpful tools. #### Vendor response Thank you so much for the feedback — really appreciate you sharing this! So glad to hear the website customization and lead management have been helpful for you. And totally hear you on the UI — it can feel like a lot at first, but glad to hear it’s opened up more value over time with training. Appreciate you taking the time to write this! Replied March 2026 --- ### BOLD TRAIL REVIEW - Overall rating: 4/5 - Reviewer: Joshua R. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ive used it since it was KV core it's been a big help. Ill keep using until there is a better alternative #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's a good way to keep things organized, Very user friendly. The support staff is always very quick to respond when help is needed. #### Cons The mobile app is horrible. It seems to not work great on any mobile browser which sucks cause im working while on the road a lot. #### Vendor response Thank you for sharing this — we really appreciate your feedback! So glad to hear BoldTrail has been helpful for staying organized and that our support team has been there when you need it. And we definitely hear you on the mobile experience — especially when you’re on the go, that’s so important. We’ll make sure that feedback is shared with the team. We appreciate you sticking with us since the kvCORE days — that means a lot! Replied March 2026 --- ### DON'T BE MISLEAD! - Overall rating: 2/5 - Reviewer: Liana N. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros So far not much to like. I could go on and on but you can read more in the Cons below. I would love to get out of this contract. #### Cons Don't do it - it is Kvcore disguised as BoldTrail and just as cumbersome to operate. Their website is one of the worst and if you want it to be any better you have to pay them even more money. You do not get support. You call in and wait for up to an hour and then they tell you a specialist will call you and this typically happens when you are with a client and not in front of a computer. They do not schedule set times to discuss with a live person your needs and help you. I was told I would have a 'go to' specialist that would be there to help me navigate their system but they also said it was super easy to use. Maybe if you are just out of college and more tech savvy, but someone who is a seasoned agent looking to connect primarily with a large database built over the years this is not the system. I was totally mislead as I have already tried KvCore and Moxiworks and I was told this was so much easier, it is not. DO NOT pay for their Lead 350 program as it bogs down you email and text messages with bogus leads. As you can see I am not a happy camper with BoldTrail. #### Reasons for switching to BoldTrail Funny how KvCore is not on the dropdown to choose from as I have had that as well. I was told this is so much easier. My goal was to use it primarily to keep up with my current clients and send out mass emails and flyers. However, the system is not easy to use and I am super busy and told them I don't have time to learn a difficult system. I was told I would have a go to contact for support, I do not. I sent out an email to what I thought was only to those I had designated as "mass email" which is about 1500 and it went out to the 3500 in my contacts! I am so bummed about the website - it is really awful and embarrassing and I cannot wait to get that changed. I sure which I could buy out of this program so I can move on. #### Vendor response Thank you for taking the time to share this — we’re really sorry to hear about your experience. What you described around support, expectations during onboarding, and overall usability is not the experience we want for our customers. We understand how frustrating that can be, especially when you’re trying to run your business and support isn’t aligning with what was promised. We’d genuinely like the chance to look into this and help make it right. If you’re open to it, please reach out to our support team, and we’ll make sure the right team connects with you directly. Replied March 2026 --- ### Still early but INCREDIBLY disappointed - Overall rating: 2/5 - Reviewer: Jarrett S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered It's early on, but the beginning has been incredibly rough, and very concerned about the future with them. They lock you in for a year, but coming from CINC I had high expectations it would be like "CINC on Steroids" But it so far has not been that at all. It's very expensive and for this price it should be amazing... It feels like this was not built with Realtors in mind... Everywhere you turn you'll scratch your head and wonder why... For instance property alerts... it will send over 100 properties at a time if there's that many in their search criteria instead of in batches, or like how I dunno Zillow does it... #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The all in one aspect, the website looks nice, that's really about it... There's really not much else, the Streams app (AI Assistant) is pretty cool I guess. #### Cons From the outside looking in, it looks like a very impressive system with all the bells and whistles... But it can't even seem to do the simple things correctly. We've been using the platform for just about 2 weeks and it's been a dreadful start... The implementation took almost a month (even though everything could've been done in a week or less), once you're in you quickly realize it's extra $$ for specific features. Support and customer service slow to get back to you, I have one customer success person who's been super helpful but we have about 10 issues going on at the moment and feel bad bombarding her with everything. It feels like Boldtrail was built off a template of Go High Level, but it's just "messy"... #### Reasons for switching to BoldTrail Modernized tech stack AI built in, looked to be much better from the outside looking in. --- ### Don’t trust Bold Trail’s contracts - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I will never chose this CRM or do business with [sensitive content hidden] in any capacity in the future. There are too many options to deal with incompetent people when managing your business. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Bold trail is a basic CRM that acts like any other. The functions of the base system are basic and can certainly take care of any basic CRM needs. #### Cons The customer service and management are a bit of a joke. I agreed to an expansion for leads, signed a contract, and was charged twice what my contract states. I brought it to their attention and they are now trying to say it should have been more, and a discounted amount was in my contract. This is ludicrous and I’m in the process of having my bank review and get my money back. I would caution spending any money with them without an iron clad agreement… even then you might have to fight to have them do what they say they will do. I have proof of everything and will get this sorted, but it’s a pan in the butt and I wanted everyone to know and caution when working with these guys. Specifically [sensitive content hidden] and [sensitive content hidden] (lead department). Horrible customer service. --- ### Bold Trail needs more feedback from users - Overall rating: 3/5 - Reviewer: Thomas S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I send out lots of home flyers. On Boom Town I was able to use color and view how many times a customer opens the flyer to determine interest. Now the new system only shows opened and a click on the link. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros I like that you can move your customer notes to the top of the contact listing. I like that you can control whether a customer receives texts or calls in profile. #### Cons The number of texts and emails sent to a new lead is much too much! The first thing I do when I receive a lead is to stop texts sent to their phone. #### Vendor response Thanks so much for sharing your feedback! We’re glad to hear you’re enjoying the flexibility around customer notes and communication preferences. We really appreciate you calling out the texting/email volume and the flyer tracking.. that insight is super helpful and has been shared with our team as we continue to improve the experience. Thanks again for taking the time to leave a review! Replied January 2026 --- ### Boldtrail by Inside Real Estate is a Bad system with big fees - Overall rating: 2/5 - Reviewer: Sara G. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Their system does not work like they say and I want to be out, but they will not let me, and I am so frustrated. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Only how they treated you at the beginning. However, thereafter, they are unconscious and indifferent when I asked for cancelation due to their service that did not go anywhere. Their leads sucks and you cannot even one client. #### Cons I was initially told that if the system didn’t work for me or meet my needs, the company would be flexible and allow me to cancel. However, when I tried to do so, I was left in limbo and my cancellation request was denied. I am currently not working and unable to continue payments due to my financial situation. I feel the company did not honor its original commitment or act transparently in this matter. #### Vendor response Thank you for sharing this — I’m really sorry to hear about your experience. I can understand how frustrating that situation must feel, especially given everything you’re dealing with right now. What you described isn’t the experience we want anyone to have, particularly when it comes to transparency and support around cancellations. We’d really like the opportunity to look into this further and help however we can. If you’re open to it, please reach out to our support team, and we’ll make sure the right team reviews your situation as quickly as possible. Replied March 2026 --- ### Easy & User friendly - Overall rating: 4/5 - Reviewer: Orion LauRence C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall...after the "need to get used to a new platform" phase, this is a really professional and efficient platform which I enjoy to use. Being able to send a lead several listing in one "click" is great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The way it enables you to see an overview of your business, your leads and their activity is excellent. Easy to filter and contact the leads through the platform. The chat support is excellent and timely, and always ready for any questions and requests...no matter how silly! #### Cons Some features are not so easily visible and one needs to know where to look which can be frustrating. When sending emails with attachments you need to remember to go into advanced editing mode and "know" that the attachment needs to be placed in a "button"....which complicates the process. Please make this more user friendly! #### Reasons for switching to BoldTrail Started to use the MIR campaign via eXp Realty and the platform's fees are covered within my eXp Realty fees..so it made financial sense! --- ### Great CRM overall one stop shop for all your daily to do's - Overall rating: 5/5 - Reviewer: Catarina A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Having KvCORE definitely facilitates my business and keeps me organized- just not satisfied with the lack of support for agents. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros All the integrations, the automation and the ease of lead window. Easy to use and customize #### Cons the software its self has been great- customer service is another story. very unhappy with the timeline and lack of communication with in the company for any help with this software. #### Reasons for switching to BoldTrail Changed brokerages and was intrigued with the different features --- ### Kundos to BoldTrail - Overall rating: 5/5 - Reviewer: Renee S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been user friendly and best program I have used so far for my Business #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tools to consistently connect with my sphere, creating tasks to keep me on track, tracking and utilizing my vitals #### Cons Learning how to create the landing pages were the most difficult #### Reasons for switching to BoldTrail Company switched to give us a better CRM #### Vendor response Thanks so much for your review! We’re glad BoldTrail is helping you stay connected and on track. Landing pages can take a bit to get used to, but we're here to help if you need it. So happy to hear it's been the best fit for your business! Replied July 2025 --- ### Boldtrail RLp Sphere - Overall rating: 5/5 - Reviewer: Remi T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. excellent use full for converting costumer and i like the auto following save me time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Property boost and CRM the smart campaign and the fact to manage my own website #### Cons MLS number are not there for some property to share with my client #### Vendor response Thanks for the great feedback! We're happy to hear you're enjoying Property Boost, the CRM, and smart campaigns. We appreciate the note about MLS numbers, definitely something we’re working to improve. Glad the automation is saving you time and helping with conversions! Replied July 2025 --- ### Not worth it! - Overall rating: 1/5 - Reviewer: Ruth P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Horrible. You keep getting passed from one customer service person to the next and get nowhere. 4 days to get to T2 and actually it might be 5 days... a full work week... before I hear from them. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The creative aspect is wonderful! they have templates that are fairly easy to make your own. #### Cons They set my profile up wrong and 4 days later and I still can't get it fixed. Not worth my time. --- ### BoldTrail: A powerful and efficient Must have tool for Real Estate Agents - Overall rating: 5/5 - Reviewer: Sushil M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with BoldTrail has been positive. It’s a powerful tool that significantly streamlines client management, lead generation, and marketing tasks. However, there are occasional challenges with feature compatibility in the Canadian market and support responsiveness. Despite these drawbacks, it remains essential for scaling and automating my real estate business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Sure, I like BoldTrail because of its all-in-one platform for CRM, lead generation, and marketing automation. #### Cons What I like least about BoldTrail is that some features still feel tailored more for the U.S. market, which creates limitations for Canadian agents like myself. Additionally, the support is slow and not always helpful. #### Vendor response Hey Sushil! Thank you so much for your positive feedback. We are glad that BoldTrail has been helping you streamline your business. Best, Mary Replied February 2025 --- ### GOOD PRODUCET - Overall rating: 5/5 - Reviewer: NICHOLE H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Pretty good. There is always a rep or someone you can reach out to for assistance, lots of tutorial, (but you will definitely spend a lot of time on those tutorials) If you are not a super busy agent or if you have an assistant to learn it and use it for you, it's great. But if you are a busy agent and you don't have a transaction coordiantor, or an assistant, you will probably not have the time to learn it and end up either not using it at all, avoiding it, (like I did), or not even close to scratching the full potential. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros KVCORE literally has everything. You can monitor messages that have been opened by the client. Set up property alerts right from there. Create campaigns, lead management, etc. Lots of tutorials and info available on fb and youtube. Love that I can prioritize clients on level of interest/commitment. #### Cons The nosey neighbor did not generate any viable leads and was expensive. The screen setup is a little overwhelming, and not super easy to spot everything, so I believe I am probably not utilizing most features because they're not super recognizable. I really do not like that you can't use spaces in the hashtags like you can with FUB, or delete a lead that's not going anywhere or is a telemarketer. Also, you cannot merge duplicate contacts. Or at least I couldn't, and I probably couldn't find the tutorial for it, so I have alot of duplicates. It's a LOT of info to learn and can be very overwhelming. We were using it for roughly two years and I did not have the time to sit and lean all of it. I pretty much gave up after a month or so and just used the basic funtions. Setting up the campaigns is not exactly fluid or easy as well. It's great that you can do it, but by the time you start, then do a tutorial, try to set it up, etc., you've already been interrupted by the phone or someone twenty times that by the time I have a chance to go back to it, I have to learn it all over again I spent the majority of my time on KVCORE trying to learn it, so I just stopped. --- ### Great Product!!! - Overall rating: 5/5 - Reviewer: Carol H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My over all experience. is Wow WoW Wow. you can go wrong wiht this product. It's the best on there market and very affordable and though. and it has a freshness about the product . I simply love, Love, Love it!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The consistinsey and the depth of how it works #### Cons how it put my leads and contacts organized. --- ### Wow - Overall rating: 5/5 - Reviewer: Tim L. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The interface isn't intuitive to me (I'm pretty technically inclined). It has a relatively short learning curve but bad workflow. Some very basic features seem to be missing. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Smart campaigns are executed well and I can rely on KvCore to help me stay top of mind with my leads. #### Cons Smart campaigns are executed well but confusing to implement as an agent. If I want to create a custom new drip campaign, the interface interferes with my ability to do so. Determining which campaigns a lead is subscribed to is unexpectedly difficult–one needs to navigate through several profile sections to find that type of information. --- ### Why I love kvCORE - Overall rating: 5/5 - Reviewer: Kevin S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After using several CRM's, I can't imagine ever using another CRM. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of use and the adaptability for my business. #### Cons There is so much to learn as it is a very in depth CRM. #### Reasons for switching to BoldTrail I switched to kvCORE because of the price. --- ### Love KV CORE - Overall rating: 5/5 - Reviewer: Dena M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Wonderful, self explanatory and easy to figure out how to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My company provided it, I was new and a CRM was new to me. Easy to use and great management tool. #### Cons I haven't figured out how to email one set of customers set up by filters at one time. --- ### Robust Features, Great Support - Overall rating: 5/5 - Reviewer: Tina M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros There are more features in BoldTrail that you can possibly imagine, and even more with optional add-ons and features. It takes a while to dig into everything that is offered, but once you do BoldTrail is a powerful tool that allows you to generate, capture and sell to leads from beginning all the way through follow up. #### Cons It can be a bit overwhelming at first, and it seems to be lacking in some basic needs/features - One example: it has a GREAT creative library for flyers, social media, etc. that is easy to use, but it is missing the required Equal Housing graphics with no way to add them. #### Vendor response Hi Tina! Thank you for your feedback! We're thrilled to hear that you're finding BoldTrail's features powerful and valuable for lead generation and sales. We understand that it can feel overwhelming at first, and we appreciate your suggestion about adding more graphics to the creative library—it's something we'll take into consideration as we continue to improve the platform. Best, Mary Caroline Replied August 2024 --- ### A great option for an individual agent or a team... - Overall rating: 4/5 - Reviewer: Blaine C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered Overall, I am extremely happy with KVC and know that I will be able to leverage it even more than before in my client campaigns. Over the 1.5 years I have used it they have made tremendous strides in reliability with a minimal amount of backslide as they grow because the large adoption of it brings forth those growing pains. I definitely recommend it as a product and very glad my broker makes it available to its agents. My initial apprehension and frustrations stemmed from it not doing everything how my previous CRM did and did require me to make some slight adjustments to my campaign, but once I got that figured out things got even smoother. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to setup and implement as long as you spend the time to do it. It does not take a lot to learn to get started and you can increase your efficiency if you take the time to learn the nuances, even if it is on the go. KVC is full featured and as they have added some terrific features over time I find the ones that apply to my business are easy to implement. Between the community, Facebook group, and helpful videos all have been beneficial whether it is trying to figure out how to do something or to get ideas on how to implement features into my business. #### Cons Like any software there are bugs and features that I wish it had to make life easier, but realistically there is nothing that will be 100%. The lack of extended support hours can be frustrating when these issues are encountered since I'm in an industry that involves long nights, weekends, and working holidays. #### Reasons for switching to BoldTrail Cost savings. My broker provided it as part of their offerings to its agents and thought it would be great to save a couple of hundred dollars a month. --- ### I wouldn’t work without it - Overall rating: 5/5 - Reviewer: Joyce J. - Verified reviewer: Yes - Industry: Real Estate - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love the system but hate the customer support. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros I like everything about KvCORE. I feel that I am in total control of my business. It gives me access to what works and what doesn’t for my prospects without them even knowing which gives me the opportunity to keep developing my approach. Not to forget how easy it is for me to stay on top of things through all the automated options. Finally I Al always excited about new updates and additions. #### Cons There is so much and it is not simple. But my least favorite is the customer support. It has changed in the past year and now it takes forever to get things resolved. They don’t seem to follow up and if they do, most of the time it’s not relevant. --- ### Forefront of the Industry - Overall rating: 5/5 - Reviewer: Ricardo J. - Verified reviewer: Yes - Industry: Real Estate - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reports kvCORE provides reports on traffic, marketing, lead-gen, behavior, agent accountability, and profitability. #### Cons Generic campaigns Some say the campaigns are generic and most sales agents use the program. ## More reviews [Next reviews](https://www.softwareadvice.com/product/435596-BoldTrail/reviews/?page=2) --- BoldTrail Reviews, Pros and Cons - 2026 Software Advice