kvCORE vs SugarCRM

RATING:

4.5

(524)

kvCORE has 524 reviews and a rating of 4.48 / 5 stars vs SugarCRM which has 407 reviews and a rating of 3.8 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (524)
3.8 (407)
Ease-of-Use
4 / 5
3.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 9, 2024
April 7, 2024
Pros/Cons
  • Pros

  • The ease of use and with my company I get it free. I like having one place for my current prospects and my previous buyers and sellers and being able to set up emails for different occasions.
  • I especially like how easy it is to post on Facebook, Craigslist and other sites. The smart CRM is also great, I love being able to send massive texts and emails.
  • Cons

  • Some of the default settings are difficult to change and hard to know if they are working. Also they only pull active listings from the MLS so no sold comps can be sent to buyers.
  • I also struggle with the embedded vs. linked materials.
Read all user reviews
  • Pros

  • The SugarCRM team was incredibly helpful and supportive during our decision between various CRMs we were testing out, namely Salesforce and SugarCRM.
  • The best thing about this software is that it always provide the best customer relationships marketing software.
  • Cons

  • The data does not link well together and the relationships you can build are very limited, which really limits the power of the software overall.
  • Some of the time, I can't login to different devices PCs which are downside for me.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2022

Advisor Recommendations

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4 Recommendations
14 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos