Landbot

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About Landbot

Landbot is a user-friendly no-code solution for creating conversational chatbot applications. Conversational apps combine benefits of an interactive conversational interface with rich UI elements while automating advanced data workflows like business applications. It helps businesses manage both communication and process automation operations. Landbot helps organizations optimize every stage of the customer journey from lead generation to customer support on the web, WhatsApp or Messenger, without coding. It lets websites engage with visitors via interactive chatbots and handle sales funnels. Landbot is available on monthly/annual subscriptions and support is extended via email, FAQs and other online measures. ...

Landbot Pricing

The product is available on free, monthly and annual subscriptions with access to features as per se

Starting price: 

30.00 per month

Free trial: 

Available

Free version: 

Available

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Landbot User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4

Customer support

4.5

Functionality

4

Showing 1 - 5 of 52 reviews

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Geoffrey

SurAmericans

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

4

Functionality

5

Reviewed May 2019

The best chatbot!

I really like chatbot and the best thing is that you can create your bot in different ways according to your needs, but I really do not understand is why I have to pay to use fb msn sync with landbot? or what about an app for android?

Pros

What I like about chatbot is the interface, very easy to use, firendly, it has sense and it is intuitive. Very good for new brands and companies with needs on online customer service. I definitely recommend go to try the free version and not stay in the landbot.io homepage.

Cons

The only thing i really don't like is: chatbot is only availabe on english, I can not recommend chatbot to some of my clients because they don not speaks english at all.

Reasons for choosing Landbot

Experiment. And it landbot is working better than I thought.

joseph

JumpSIX

Verified reviewer

Company size: 51-200 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

4

Customer support

4

Functionality

5

Reviewed August 2019

Dynamic lead flow and capture

My experience with Landbot has been very very smooth. Setup, styling, and integrating have all been top-notch. On par with any other system i've worked with.

Pros

I love the flexibility in design, integration, and conditional branching available with Landbot. We often work with fairly complex interdependent systems and Landbot has been able to fit right in like a missing puzzle piece.

Cons

Cost per seat can grow unreasonably; I would like to see a business account available so that this restriction is removed. As it is we are simply unable to offer this feature with the number clients we have currently using Landbot. It feels a little stifling only being able to offer this as a lead flow system without live takeover due to ballooning costs when managing several clients with large sales teams.

Reasons for choosing Landbot

Ease-of-use, scalability, and attractive setup and design options.

User Profile Picture

Yann

360 Entrepreneur

Verified reviewer

Company size: 1 employee

Industry: Online Media

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

4

Reviewed May 2021

Building and leveraging bots has never been easier!

Pros

The one thing that has really impressed me about Landbot is how intuitive its Drag-and-Drop workspace is. No need to have an engineering degree nor to be a programming wizard...you can select the first element of your bot, customize it and then connect it to the second element you'll choose and edit – and so on. Landbot's focus on a visual workspace is very valuable because it allows users to see, at a glance, each step and all the different options you are building for your bot.

Cons

Landbot may seem quite easy to use at first but things can get quite tricky if you want to develop an advanced or complex bot. I think that breaking up the bot into sections or parts, and having the ability to select which one to make visible in the workspace would simplify things, in the sense that would make it easier to zoom in to a particular aspect of the bot, and then zoom out to look at the bot in its entirety.

Anonymous

Verified reviewer

Company size: 201-500 employees

Time used: Less than 12 months

Review Source: GetApp

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

1

Customer support

1

Functionality

3

Reviewed April 2021

Terrible Customer Service

Terrible Customer service. It’s a real shame.

Pros

Landbot is easy to use.. until you have some sort of problem. They are open to help while you are interested in buying, but once you buy, forget it..

Cons

Customer service is terrible.... Will never buy again

Will

Wade & Wendy

Verified reviewer

Company size: 11-50 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

5

Customer support

4

Functionality

4

Reviewed April 2021

Excellent No-Code Chat Solution

Very positive, overall.

Pros

Really easy to get started with. Technical know-how not required. Intuitive builder UI. Attractive front end experience. Prompt and courteous customer service.

Cons

More advanced NLP capabilities would be nice.

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