About Landbot

Landbot is a user-friendly no-code solution for creating conversational chatbot applications. Conversational apps combine benefits of an interactive conversational interface with rich UI elements while automating advanced data workflows like business applications. It helps businesses manage both communication and process automation operations.

Landbot helps organizations optimize every stage of the customer journey from lead generation to customer support on the web, WhatsApp or Messenger, without coding. It lets websites engage with visitors via interactive chatbots and handle sales funnels.

Landbot is available on monthly/annual subscriptions and support is extended via email, FAQs and other online measures.


Supported Operating System(s):

Web browser (OS agnostic)

49 Reviews of Landbot

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(29)

29

4 stars

(18)

18

3 stars

(1)

1

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 49 results

May 2019

Geoffrey from SurAmericans

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

May 2019

The best chatbot!

I really like chatbot and the best thing is that you can create your bot in different ways according to your needs, but I really do not understand is why I have to pay to use fb msn sync with landbot? or what about an app for android?

Pros

What I like about chatbot is the interface, very easy to use, firendly, it has sense and it is intuitive. Very good for new brands and companies with needs on online customer service. I definitely recommend go to try the free version and not stay in the landbot.io homepage.

Cons

The only thing i really don't like is: chatbot is only availabe on english, I can not recommend chatbot to some of my clients because they don not speaks english at all.

Reasons for Choosing Landbot

Experiment. And it landbot is working better than I thought.

August 2019

joseph from JumpSIX

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

August 2019

Dynamic lead flow and capture

My experience with Landbot has been very very smooth. Setup, styling, and integrating have all been top-notch. On par with any other system i've worked with.

Pros

I love the flexibility in design, integration, and conditional branching available with Landbot. We often work with fairly complex interdependent systems and Landbot has been able to fit right in like a missing puzzle piece.

Cons

Cost per seat can grow unreasonably; I would like to see a business account available so that this restriction is removed. As it is we are simply unable to offer this feature with the number clients we have currently using Landbot. It feels a little stifling only being able to offer this as a lead flow system without live takeover due to ballooning costs when managing several clients with large sales teams.

Reasons for Choosing Landbot

Ease-of-use, scalability, and attractive setup and design options.

August 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

August 2019

BAD Customer Service

Pros

software is easy to use, however, it takes longer and longer to load the more you add content to it

Cons

Landbot is charging me a monthly fee without my permission. I have contacted them several times, they say they cannot end my subscription without me doing that. However, I tried many many times following their guidelines, I end up at the main page without no confirmation or info if my account was deleted or not. I'm very desperate and afraid they charge me another fee. They waited for an answer for 1 month. It is a very bad service they provide. I am very desperate.

May 2020

Richard from e-channel

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2020

A true canvas design chatbot!

A warmy and wonderful experience. Sure I'll be working with them for long time

Pros

There are so many things I like: Intregation with essentials channels, such as WhatsApp, Messenger and web embeed. You can integrate with others apps (SalesForce, Zapier, etc)

Cons

An app option where you can chat with your costumers

Reasons for Choosing Landbot

Costs and app options

May 2019

Filip from Fuel srl

Verified Reviewer

Company Size: 2-10 employees

Industry: E-Learning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2019

Best chat-bot creation software

Landbot is a great and easy to use chat-bot creator for beginners and also offers all the features a pro might need

Pros

I strongly believe that the team at landbot.io is doing a great job, the software is easy to use, all our team members are capable of using it, and the best part is they offer all those power-ups and integrations

Cons

We used it to create really complicated bots, with a lot of conditional logic and at a certain point, it takes longer for the chat-bot to save. But the user sees no difference, so I guess the software is great also for highly complicated bots

Reasons for Choosing Landbot

It's the most complete solution, easy to use, quality for the price is incredible and we will continue using it, we feel part of the Landbot.io family and are happy to grow with them