Campaigner Software

Campaigner Software

Find out more:

Find out more:

About Campaigner

Campaigner is a cloud-based email marketing solution that caters to small and midsize businesses across various industry verticals. Professionals can create automation workflows using a drag-and-drop interface and improve customer engagement through conditional, behavioral and event-based triggers. Features include A/B testing, customizable templates, geolocation tracking, media library, image editor, reporting, regulatory compliance, sign-up forms and more. Using Campaigner, organizations can import data on the platform and automatically populate subscribers' profiles by adding custom data fields. Managers can schedule recurring email campaigns and create audience segments based on clients' contact activity, demographic data and purchasing behavior. Campaign...

Campaigner Pricing

Light: $29/mo, Up to 1k contacts || Starter: $59/mo, Up to 5k contacts || Essential: $179/mo, Up to 25k contacts || Advanced: $649/mo, Up to 100k contacts || eCommerce: $79.95/mo, eCommerce integrations || Custom plans available for high volume senders - 1,000,000+ Contact us for pricing. || UK (GBP) pricing available!

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Close

Image 1 of 4

Campaigner A/B testing

Campaigner User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3.5

Value for money

4

Customer support

4

Functionality

3.5

Showing 1 - 5 of 419 reviews

User Profile

Kristi

Verified reviewer

Company size: 201-500 employees

Industry: Architecture & Planning

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2018

Use What You Know

We send a weekly email to 40k users and this program has worked for us for the last 8 years.

Pros

This program was already in use when I joined the company and the learning curve was minimal. It has all the standard templates, contacts, and reports that you would need. Every time I have called customer service, they have been helpful.

Cons

Working with the templates can be really finicky. It can be difficult to get it to do what you want at times. It is also not as user friendly as MailChimp, for instance. Their reporting is there but you have to do click more time to get to it and comparing email sends can be annoying the way it's laid out.

Response from j2 Global

Hi Kristi, Thank you for leaving a review of Campaigner. We are happy to hear that the platform works well for you and your team. We also appreciate th feedback you provided and have passed it along to our product team. If you have any additional questions please do not hesitate to contact us. -The Campaigner Team

Replied October 2018

Maria

Company size: 51-200 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

November 2021

Really meets our needs!

By far the best platform I’ve used for managing sending to large numbers of recipients. I’d highly recommend the platform to anyone!

Pros

Campaigner is really easy to use and allows you to create beautiful, visually appealing and versatile newsletters seamlessly. The design os fully customizable and works very intuitively. It’s as easy as clicking wnd dragging.

Cons

Certain email servers seem to give us a high number of bounce backs ant that’s not ideal.

Reasons for choosing Campaigner

I had used mailchimp in the past and found it frustrating to use. Campaigner seemed promising so we decided to try something new.

Reasons for switching to Campaigner

It was a long time ago so it’s difficult to remember, but I seem to remember it being glitchy and unpredictable.

Sam

Company size: 2-10 employees

Industry: Publishing

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

May 2022

Worst ESP Experience EVER - Verging On Scam Organisation

Campaigner is the worst ESP experience I've ever had. As a high-volume newsletter publisher, we send approx 500MM emails per year across multiple ESPs. We were persuaded by Campaigner to move away from our existing ESP as they would help improve deliverability, lower costs and support our transition. What a complete pack of lies! After signing a 6-month contract, they instantly locked our account or 48 hours after we imported our contacts with zero notice or explanation - just that their postmaster had some issues. After finally getting the account unlocked, we then started emailing our 'super users' from our previous ESP (i.e. those who had opened multiple emails recently)... Campaigner couldn't even match the open rates on that segment that our previous ESP could achieve on our entire list (including inactive). When I raised this I had to wait 2 days for a basic response. I'm now trying to cancel our account but of course, Campaigner got what they wanted - a 6-month agreement and now don't care about providing a decent service. It's now descended into finance and legal getting involved. This is a classic case of bait-and-switch. All I can say is STAY AWAY.

Pros

The only redeeming feature of Campaigner is their sales team who are great at selling you a dream: deliverability experts, a dedicated account manager, a superior platform and deliverability. It's all promises up-front.

Cons

All of the features they promised: support, deliverability, platform

Muofunanya

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

April 2022

Terrible customer service

Not very good

Pros

Functionality, emails, database, user friendly

Cons

Terrible Customer Service. Very Overpriced, billing department is garbage, alot of my mailing goes to spam even when marked as 'not spam', media library not good

Reasons for switching to Campaigner

Mad Mimi stopped allowing marketing from my industry

Shaun

Company size: 2-10 employees

Industry: Management Consulting

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

October 2020

Brilliant Customer Support. Limited Functionality

Campaigners customer support is in the absolute top-tier. I've been in the customer experience consulting and training business globally for over 20 years, and I can only think of one other company that is their equal. Years ago, we switched away from Campaigner to Survey Monkey. We switched back 8 months later. Survey Monkey's customer service didn't come close. Even though we don't need customer support often, we sure appreciate that Campaigner doesn't make you jump through hoops to get to someone who can help. Campaigner appears to have invested little, however in creating integrations with major platforms like Wordpress. Our subscription list suffers because of it. The support team is sympathetic, but their developers don't appear to care about it. It's too bad, because other than that, this is a world-class company.

Pros

Campaigner is easy to use, and doesn't require a lot of technical knowledge to get started (although it certainly helps). Their technical support team is fantastic, though, unlike most other SAAS. They actually have people you can talk to - and they are consistently awesome. We use it mostly for email marketing. The reporting is great, and everything (except for the 'cons' below) is pretty intuitive.

Cons

Campaigner is missing some critical functionalities that are becoming deal-breakers. Fairly simple things like integrations with Wordpress. One of the biggest gaps is the complete inability to easily create attractive sign-up forms for websites or popups. They have some templates - which are just, well, horrible.

Reasons for choosing Campaigner

Customer support

Reasons for switching to Campaigner

We switched from Campaigner to Survey Monkey to takke advantage of some specific functionalities. But 6 months later switched back because of Campaigner's vastly superior customer service.

Response from j2 Global

Hello Shaun, I wanted to thank you for your excellent and in-depth feedback. It is really great to know that our product and customer support team has been something that you can rely on. Your feedback with regards to integration is also much appreciated and has been sent up to upper management. Looking forward to serving your email marketing needs in the future, all the best. Carlos Petersen, Customer Marketing Manager

Replied October 2020

Popular Campaigner Comparisons