Campaigner vs Outreach

Campaigner has 357 reviews and a rating of 3.94 / 5 vs Outreach which has 240 reviews and a rating of 4.47 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.94 / 5 (357)

4.47 / 5 (240)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

3.5 / 5

4.5 / 5

Last Review Written

August 1, 2021

July 22, 2021

Pros/Cons

  • Pros

  • It is relatively easy to use. The support has been good so far.

  • Compared to my last company, this product is easy to use and I am reaching more people and it is working well for my business.

  • Cons

  • It feels a little bit dated in comparison to some other CRMs but for basic monthly email newsletters, one-off promotions and a database to store contacts, it's perfect and at the right price point.

  • The one thing that is bothersome is the "touchiness" of being locked out - but I totally get the reasoning

  • Pros

  • I love the functionality and the ability to save me time when calling in blocks. The workflow is very intuitive and easy to use.

  • Easy to use, great support, and gets the job done. They have a great team that consistently goes above and beyond to help you out when you necessary.

  • Cons

  • Although it was easy to use, it did take some time to learn the process. I also wish outreach had a more open API to our staff developers.

  • There are some weird bugs at times but their support team is stellar in squashing them quickly.

Pricing

Pricing Range

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos