# ECP CRM Software Reviews, Demo & Pricing - 2026 > Review of ECP CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/leads-crm-profile --- [Home](https://www.softwareadvice.com/) / [Healthcare CRM Software](https://www.softwareadvice.com/crm/healthcare-crm-comparison/) / ECP CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # ECP CRM 2026: Benefits, Features & Pricing Wondering if ECP CRM is right for your organization? Our Healthcare CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview ECP CRM No reviews yet Pricing Pricing available upon request ### About ECP CRM ECP CRM is a senior living-specific CRM built for assisted living communities. It manages the full sales and admissions process in one place, from first inquiry through move-in, with pipeline stages, workflows, and reporting designed around how assisted living actually operates. Unlike generic CRMs that require extensive configuration to fit senior living, ECP CRM is built around assisted living sales cycles from the ground up. The system reflects the actual process: inquiry, tour, follow-up, decision, commitment, and move-in. Who Uses ECP CRM This tool is used by anyone involved in occupancy and admissions — executive directors managing census, admissions coordinators tracking leads, and owners monitoring pipeline health across one or more communities. ECP CRM is designed to be practical for a single-site operator running lean and scalable for a multi-community or enterprise organization that needs visibility across locations. Because it is easy to learn and navigate, communities do not need a dedicated CRM administrator to get value from it. The Move-In Advantage The most important thing that separates ECP CRM from generic alternatives is what happens at move-in. When a lead c... onverts to a resident, their data transfers directly into the clinical platform with no re-entry. The same record that started as a lead becomes the resident's clinical profile. Care staff have the information they need from day one. Nothing gets lost in the handoff between sales and care teams. This connection only exists because ECP CRM is part of ECP's all-in-one platform. It is not an integration or a workaround. It is how the system is designed. For communities that have experienced chaotic move-ins, missing paperwork, or clinical staff starting from scratch on a new resident, this is the fix. Key Capabilities - Lead capture and pipeline tracking with specific stages - Tour scheduling, task management, and automated follow-up reminders - Referral source tracking and reporting to understand what drives census - Occupancy tracking and census reporting - Office 365 integration for email and calendar sync - Electronic signatures for admissions documents - Marketing campaign management - Reporting on lead volume, conversion rates, and pipeline health - Direct connection to the clinical platform at move-in Why Not a Generic CRM A generic CRM is built for B2B sales cycles. Adapting them for senior living requires custom configuration, workarounds for family communication workflows, and manual processes to bridge the gap between sales and clinical at move-in. ECP CRM eliminates that gap entirely because it was built as part of a platform designed specifically for assisted living. Part of ECP's All-In-One Platform ECP CRM is one module within ECP's all-in-one platform, which also includes eMAR, EHR, Move-Ins, Billing, and Insights. All modules share a single resident record. Data flows from sales into clinical and from clinical into billing without duplicate entry. Operators who use the full platform eliminate the fragmented handoffs and manual reconciliation that come with running separate systems for sales, care, and finance. Key Facts Communities served: 8,500+ States: All 50 Support: 100% US-based Deployment: Cloud-based, browser and mobile, no local installation required Wondering if ECP CRM is right for your organization? Our Healthcare CRM Software selection experts can help you in 15 minutes or less. ## ECP CRM User Interface ## Popular ECP CRM Alternatives Main Product ECP CRM No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(995)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18786)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6978)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) 4.7 [(734)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.73Value for money - 4.49Customer support - 4.50Functionality Pricing Starting at $7.00 per year Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4466)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price ## ECP CRM Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ECP CRM Features - Popular features found in Healthcare CRM Appointment Management Campaign Management Contact Management Lead Management Marketing Automation Patient Communications - More features of ECP CRM Activity Dashboard Activity Tracking Alerts/Notifications Audience Targeting Automated Scheduling Calendar Management Communication Management Contact Database CRM Customizable Reports Document Management Document Storage Email Management Email Marketing Forecasting For Healthcare Forms Management HIPAA Compliant Interaction Tracking Lead Capture Lead Distribution Lead Generation Lead Qualification Mobile Access Multi-Location Patient Management Pipeline Management Prospecting Tools Referral Tracking Reminders Reporting/Analytics Reporting & Statistics Sales Forecasting Sales Reports Scheduling Task Management Task Progress Tracking Task Scheduling Third-Party Integrations Workflow Management ## ECP CRM User Reviews No Reviews Yet Be the first to review ECP CRM ## Other Top Recommended Healthcare CRM Software [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18786) Recently recommended **91** times [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) **4.3** (167) Recently recommended **40** times [Rolldog](https://www.softwareadvice.com/marketing/rolldog-complete-profile/) **4.9** (33) Recently recommended **36** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (6978) Recently recommended **25** times Stuck Between Options? Our experts can help you compare ECP CRM with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice