All LeadSquared Reviews
1-25 of 139 Reviews
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Aqeel
Verified reviewer
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
A CRM for statups
It's inexpensive with all the functionalities for lead management and nurturing.
CONSThe turn around time from customer success team is bad.
Vendor Response
Thank you so much Aqeel for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Devesh
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Great CRM Platform for B2C Businesses
Lead Management and accumulation from various sources and channels has made various segments of operations organized
PROS1. Automated and Customizable Workflows 2. Targeted Email Campaign 3. APIs and Connectors with various other platforms
CONSNothing as of now, mostly fulfils our requirements
Reason for choosing LeadSquared
Found Leadsquared to more suited for B2C business and education segments. Availability of connectors with our existing tools like exotel telephony, Msg 91
Reasons for switching to LeadSquared
Found Leadsquared to more suited for B2C business and education segments
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2022
Best Lead Nurturing Tool
Overall we are happy with the tool and the way it's helping us in keeping track of our leads. We are not using it for email newsletters anymore as the emails were delivered to spam.
PROSEasy to use lead capture, lead nurturing, and sales management tool. We have been using it since last year for all our sales and lead generation needs and we are happy with the results.
CONSLittle disappointed in marketing automation capabilities. Marketing automation needs more features and refined analytics.
Rajneesh
E-Learning, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Review by an Admin for Sales CRM, Marketing Automation
Overall, my experience is great with Leadsqaured so far and it's helping me in optimizing my daily process and operations.
PROS1. Marketing Automation2. The process designer3. Activity Reports 4. The smart views for more efficiency5. The daily reports
CONS1. More Marketing solutions can be built into the CRM2. The dashboards are very limited for the use cases. Must have more options
Roshan
Insurance, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
A capable Sales CRM for startups and small businesses
Leadsquared has helped us streamline our Lead and Sales funnel management. The team has helped create custom solutions where ever required and has always helped us resolve issues both in the software as well as at the business level.
PROSAdaptability & Customization Ease of use Easy administration Customer Support
CONSReporting suite isn't the best in the industry. Each report works in silos and doesn't really capture the full picture. However, they have been working on it and constantly improving. Email suite and other marketing features have limited use cases. I understand that those aren't the core of the product, so it's ok. But these can get better.
Reason for choosing LeadSquared
Customization options Sales Support Recommended by someone
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
shivendra
Financial Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Review - Lakshmishree Investment & Securities Pvt. Ltd.
amazing
PROSmultiple customizable reports at different user levels
CONSissue in integration with our backoffice
Reason for choosing LeadSquared
communication of my sales representative from leadsquared
Reasons for switching to LeadSquared
customization, mobile app
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Nitya
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
LeadSquared-With its features, It beats all CRMs
In my opinion Leadsquared is the best CRM tool. Leads are captured and distributed to the agents for calling. The sales dashboard is easy to create and excellent to pull reports. It is a cutting-adge tool that supports every type of technology integration.
CONSLeads are sometime not captured in real-time. This CRM cannot be integrated without the help of a Customer Success Manager.
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Deepa
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed August 2022
An easy to use CRM for sales and Marketing Automation
Thanks to LeadSquared, we can efficiently track our sales and take follow ups in real time. The process of adding and exporting leads are simple. With LeadSquared the lead flow can be effectively automated and managed. LeadSquared allow us to track leads through it various filters.
CONSThere is a limit off 100K leads that can be exported at one time. Cannot integrated multichannel to target user. In terms of automation a limited level of control is available.
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Catherine
Events Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Excellent CRM Solution with Room for Improvement
LeadSquared is an excellent CRM solution that offers a great range of features and customization options. It is easy to use and intuitive, and the pricing structure is reasonable. However, some features can be difficult to access, and customer support could be improved. Overall, LeadSquared is a great choice for businesses looking for a comprehensive CRM solution.
PROSLeadSquared is an excellent customer relationship management solution that helps businesses to easily track leads, manage sales pipelines, and convert more customers. It is highly customizable, allowing users to tailor their experience to their specific needs. The user interface is intuitive and easy to use, making it a great choice for businesses of all sizes.
CONSAlthough LeadSquared is a great CRM solution, it does have some drawbacks. The pricing structure can be a bit confusing, and some features can be difficult to access. Additionally, the customer support could be improved, as it can sometimes take a while to get a response.
Anonymous
501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2023
LeadSquared: Pros and Cons Complete Review
I liked the simple drag-and-drop interface, the powerful automation features, and the ability to quickly create and deploy custom applications. Zoho Creator also has powerful reporting and analytics capabilities, a wide range of integrations, and the ability to customize security settings. Overall, it's an excellent tool for quickly developing powerful custom applications.
CONSOne of the things I disliked about Zoho Creator was its lack of usability. It took some time for me to grasp the fundamentals and understand how to use its features. Furthermore, some of the more advanced features can be quite expensive to use.
Akash
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Good Support Available for Account Manager
Overall experience is very good. Initially we struggle to implement the system in our organisation but with the help of current Account Manager it really helps and able to implement the Leadsquared in a very short time.
PROSAccount Managers at Leadsqaured are doing great job. They have supported us at every point. Where ever we need help. They taught me everything so that i will not have any dependency and able to resolve most of the things myself. Features at leadsquared are decent enough. They have fulfill at least basic to moderate requriement.
CONSI can see there is only one major Con. Reports available on the Leadsquared are very limited. Most of the time we have to use custom report or skip reports.
Vendor Response
Thank you so much Akash for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared
Replied December 2022
Dawn
Higher Education, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Great software with excellent support and customer software
Leadsquared has helped us to automate our admissions department and to better manage our leads. We no longer miss most of our calls and we are able to manage communication with students. One of the great feature is that each email that is sent to and received from a student is logged into the student's file. This has eliminated students denying that they received important communications.
PROSIntegration was easy and the flexibility we had in establishing lead status was a great benefit
CONSThe application is not accessible via mobile phones Not able to restrict some areas of the application. Not able to differentiate admissions call from other calls so every call gets set up in the database as a lead
Reason for choosing LeadSquared
The support and project team was there from the beginning and was very responsive to all our questions.
Reasons for switching to LeadSquared
Lack of lead statuses
Vendor Response
Thank you so much Dawn for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared
Replied December 2022
Jagriti
Verified reviewer
Staffing and Recruiting, 51-200 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
Reviewed December 2015
Brilliant tool for Lead Automation - helping Marketing and Campaigns
I have been very impressed with LeadSquared - that we had chosen amongst a plethora of tools available for the purpose - but none was as useful and easy to use as LeadSquared. We were doubly impressed with the depth of thinking that had gone in thinking each feature and how to make it the most useful for actual users. My sales and marketing team are quite excited by the effectiveness of the tool - and our witnessed business growth is a strong testimonial. As a decision maker, I get quick and intuitive reports which helps in aligning our strategy to our business goals and keeps team performance high. LeadSquared team has been exceptional in providing support and promptly resolving our queries in minutes. I strongly recommend LeadSquared.
PROS1. Can be used even by Junior staff with minimal training - very intuitive product. 2. Has all the features that help us in our sales/marketing automation. 3. Landing page feature helps us creating mini sites and getting effective metrics. 4. Strong reliable support. 5. Good pricing options - value for money! I would strongly recommend the reader to take LeadSquared tour and try it - you shall definitely find it worth your business value!
CONSGranularity of access for lists for campaigns can be improved.
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Arun
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Lead squared halp us in sales and marketing automation processes
It is easy to use and if problem arises the customer support is quick. I would highly recommend this CRM
PROSThe leads captured in real time by using CRM automation and improve the sales and clients. It makes tracking of sales funnel more easy and that clarity helps drive growth in the direction necessary. Integrations with APIs makes connecting with clients more systematic, fast and easy.
CONSThe performance speed of the CRM can be improved upon.
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022
Santosh
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Lead Management Towards enhancement of results
Good
PROSFrom migration from old software to Leadsquard was smooth & all the exiting datas captured perfectly. Integration to different on line lead genation platforms and capturing leads is perfectly working. User friendly. Value for money.
CONSApart from lead management it shold be helpful to other dipartments like HR, CRM & finance.
Vendor Response
Thank you so much Santosh for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared
Replied December 2022
Shari
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed July 2022
Good CRM
Lead Management and Mobile CRM. Through mobile CRM, calls and whatsapp are more easy for me.
CONSI didn't face any severe issue till now. But sometimes mobile app got to hang. takes time to update then
Vendor Response
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.
Replied December 2022