lemlist

RATING:

4.6

(378)

About lemlist

lemlist is the only cold outreach tool that helps
you reach inboxes and get replies. With lemlist you can build your lead list with verified emails, write and personalize at scale, and send cold emails that actually get customers. ✓ 14-day free trial ✓ No card required ✓ 100 free leads included ✓ Free features to avoid spam As an all-in-one outreach solution, lemlist allows you to: → Find buyer-ready prospects and their contact details with minimal effort directly on the platform, using the most accurate and up-to-date database of 450 million leads. → Discover valid email addresses for your LinkedIn leads directly within lemlist - no need for third-party tools. → Generate highly personalized multichannel campaigns using the most advanced AI on the market, trained ...

lemlist Pricing

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Not Available

Access lemlist's AI-powered B2B database of 450 million+ contacts and reach out to highly relevant leads with just 1 click.
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lemlist Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for lemlist

1 - 5 of 378 Reviews

Dave

Design, 2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2022

Fantastic outreach tool with the power of personalized images

User Profile

Brent

Verified reviewer

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Lemlist makes cold emailing into a personal and fluid experience

I have been able to save time on my cold email outreach because of the streamlined process that Lemlist offers. It does everything needed for cold emails, and doesn't try to be everything to everyone. Instead of finding a "jack of all trades" tool, Lemlist has been my "Master of cold email" tool.

PROS

I love the simplicity. The "dashboard" is broken down into sections, and each section isn't littered with menus and filters. It's just organized easy from the beginning so the need for the extra complexities is eliminated. That doesn't mean Lemlist is basic in functionality. It just means they have thought it through so you don't have to "figure out" how to use it. The support has also been very responsive, and features have been added regularly since I have been using Lemlist. You can tell that Lemlist is a love for them, which is awesome. I love that you can personalize your emails, and they even let you personalize meme images to include. Though this isn't a feature I'll be using much, it's a great new way of interacting with certain types of contacts. And it adds some personality to cold emails, which are usually, well, pretty cold feeling. Ultimately, Lemlist simplifies and personalizes the cold email process, and doesn't bog you down with the process. It's the easiest cold email outreach tool I've seen, and while it doesn't have every feature in the book, it benefits from having the specifically targeted and streamlined features it does contain.

CONS

I would like to see the ability to connect to an SMTP server instead of just Gmail, but with Gmail aliases, I can use any email I want. So I can get around it. But would love to see direct support for SMTP My only wish would be that I wish there were more options for sending followup drip emails. Right now, you can choose a time period to lapse between emails, and you can select whether to end a campaign if somebody clicks. But I would like the ability to send a different email if they click on a link, and a different email if they do nothing. So some branching would be good to see. Or only end a campaign if they click a specific link, or visit a specific page on my site, etc. But other than that, Lemlist does exactly what it is supposed to.

Eli

Computer Software, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2023

Great outreach platform but lacks integrations

Real focus on deliverability and staying out of spam filters which is what you want from an outreach platform, but no integrations apart of salesforce and Hubspot which is very annoying. The reporting was not great and you couldn't build custom reports for your needs

PROS

The focus on deliverability and avoiding spam filters, lemwarm

CONS

No good integration with CRMs, we use Zoho CRM and we found it very hard that it did not have a native integration with it and that is the reason we stopped using it.

Vendor Response

Thank you for sharing your experience with lemwarm and lemlist, outlining both the positive aspects and areas of concern. We genuinely appreciate your feedback as it helps us identify areas for improvement. We're thrilled to hear that our focus on deliverability and avoiding spam filters has aligned with your outreach needs. Our commitment to ensuring your messages reach their intended recipients while maintaining high quality standards is at the core of what we do. Regarding integrations, we understand the importance of seamless CRM integration to streamline your workflow. We're constantly evaluating and expanding our integration offerings to cater to a wider range of CRM platforms, including Zoho CRM. While we currently support integrations with Salesforce and HubSpot, your feedback highlights the need for us to prioritize expanding our compatibility further. Additionally, we acknowledge your concerns about reporting and custom reports. We are dedicated to enhancing our reporting capabilities and providing you with more flexibility in tailoring reports to your specific requirements. Your insights are invaluable, and we will definitely share your feedback with our team. We're committed to continuously improving our offerings to provide a more comprehensive and user-friendly experience. Thank you again for taking the time to share your thoughts. Your feedback is an essential part of our journey to deliver the best possible solutions to our users. If you have any further suggestions or questions, please don't hesitate to reach out.

Replied August 2023

Wil

Media Production, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed June 2022

Not fairly priced, yet the backbone is old technology (agency user with 10+ seats)

Due to how often they continually update the platform--and you would expect this to actually be a good thing but it's not--the UI will change and functionality you began to rely on working fast suddenly slows down considerably. They update their platform multiple times a week on the backend. It's like, just build it right the first time and let. it. be. It's not even adding new features it's just busy work. If you run more than 2 email addresses, you're an agency or you have 3 or more users, I suggest using a different platform, you'll get better functionality out of something like woodpecker.co or market.to then Lemlist and for a much more reasonable price. They don't even offer a discount on their $60/seat rate until you have had at least 20 seats.

PROS

I liked that it was fairly quick to actually queue new campaigns on lemlist. I could duplicate a campaign, keep the settings and then just put in the sender and associate a list to it. As an agency using it, I found that was effective, though actually getting the settings I'd put in to take often required a lot of server lag.

CONS

This was fixed but it took about 4 months to do it: how LONG it takes list changes to go into affect. If you for instance had 1k contacts you wanted to remove from a campaign, it would take 20-30 minutes for those to be removed. How poorly they integrated with HubSpot and Salesforce. Sure there was some integration but it required I learn ALOT about the platform to make it work as an agency. I had to make changes on HubSpot to tailor it to work with Lemlist and there is absolutely no automation interaction unless you use a third party software and even then Lemlist doesn't offer many triggers on zapier. Lemlist will throttle you into the ground as an agency if one of your domains has low deliverability the algorithm will stop them all I started sending 150-200 emails per day from each seat and before long it became 50 at most. Their pricing model is pretty insane really. Comparable software goes for half the price of Lemlist with better features and cross platform multi-channel integration. Support wasn't very helpful and very pushy for positive reviews of their support. I often was told whatever issue I had wasn't their responsibility to resolve or wasn't understood so my support requests would get escalated to their dev team who responded 3-4 business days later through the tech, not directly and the answer only rarely was actually salient to my issue so another message would have to be sent by me to clarify which took another 3-4 days.

Reason for choosing lemlist

Due to their marketing, which wasn't representative of the experience.

Reasons for switching to lemlist

Because lemlist seemed to have better functionality, it was just more not better.

Dave

Design, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2019

Fantastic outreach tool with the power of personalized images

I picked Lemlist up via Lifetime deal site, and wasn’t expecting to use it much. I have been pleasantly surprised on how useful it is and how the product is developing.

PROS

The email outreach space is filled with half baked products, but Lemlist really stands out. They were the first that I know of to implement image templates that could be personalized at scale. A few other features that I really love about Lemlist: - Very active in sharing tips with their community. - Rapidly developing the platform and have added some impressive features including personalized landing pages. - Great collection of premade templates. - Zapier access - Calendly integration Highly recommend!

CONS

Not much that I don’t like. Lemlist does its job and does it well. My main complaint is a lack of native integrations. I would to have a direct connection with my CRM. Right now Lemlist does offer Zapier access, but that can get expensive quickly.

Reason for choosing lemlist

The ability to include personalized images in my emails at scale / price.

Reasons for switching to lemlist

Better features & UI