Less Annoying CRM

Pros

Having all of my client information in one, easy to navigate place is important to the success of my business.

Cons

I used one of the pre-defined databases. In retrospect, I should have had LACRM support help me customize it a bit more to my business.

Clarity around what was happening in the relationships being formed by the business and who was involved from our end in those relationships.
A Cross platform tool that supported what we did. Previously we didn't have the mobile capability that we needed.

Pros

The system is easy to use and maintain. Everything you need to know about a client or prospect is in one place and the search capability is massively helpful in the way it is set up. We are still finding out ways of improving what we do on and with the system.

Cons

Could do with some additional functions like being able to rank tasks in your workspace. But these are being addressed I understand. Other than that there is not much to complain about that we can see.

Pros

The software has a great, user friendly interface without sacrificing quality and features. It includes all of the necessary options for keeping up with customers in the most efficient way and making sure no one falls through the cracks. The tools available make the software extremely flexible as well. Less Annoying CRM is an impressively comprehensive system at a very reasonable cost.

Cons

The search options are somewhat limited. However, there are workarounds that make this a very minor issue.

Pros

Simple and easy to understand. Absolutely fantastic customer service. Love not having a contract. Great value .

Cons

I would prefer an easier link with Outlook, but not that big of an issue. Other than that, there really are no issues.

manages work private patient side of the business

Pros

Its so easy to use I didn't have to watch the video tutorials to set up files initially. You can attach files to each record and look at previews of them. The reminders system tasks titles can be easily changed if errors. can create bcc emails for each record.

Cons

easily used with outlook email but difficult to use with office 365 or microsoft email programmes so finding that difficult.

Quick and easy software that enables me and my team to be organised

Pros

The Calendar; being able to see at a glance what is happening, what the rest of the team is doing and easy access.

Cons

Having to save contacts under a company one at a time. I do not have anything else at present that I am not happy about

The benefits of this software are numerous. Since I have other programs to compare it to I have to say how much I appreciate the truly less annoying quality of this CRM. When you are on the telephone live with prospects or customers you really need a program that is easy to use and not too complicated....and gets the job done. My primary benefit that I believe sets this company apart is the coaching and technical support staff that is provided as part of their service. Each person I have spoken with goes the extra mile and provides a quick answer to my issue. If I am unable to get right to a representative they call me right back in a timely manner. I can only surmise that the top level administration provides a dedicated mission for their employees who continue to amaze me. I am truly fortunate to have found less annoying and look forward to a continued successful journey with this extraordinary group.

Pros

I appreciate this software program because it is so user-friendly. Not only is the program easy to use but you are constantly provided with back up technical support and are able to talk to a live voice about whatever question or issue you may have. This company truly specializes in the team approach!

I made more sales and became more organized!

Pros

Functionality. It's very easy to use and feels very fluid. Tracking pipelines becomes less of an arduous task!

Cons

The only thing that would be a great addition would be to have LACRM automatically log emails are sent from a synced email address!

Pros

When we log in, we see all our word space. So, we have in one view the Pipelines summary, an activity summuray, the task scheduled for the day and the calendar. It is easy to get personalized report. All report can be sort as we want.

Cons

Nothing as we can set it up to our hand. The thing that can probably be add is calculated field in order to have report with an estimate of business we can get with the information we enter by Customer or new prospect.

Maintaining good relationships with a very large database of customers. It helped increase our business 400% in less than 6 months.

Pros

Ease of use, simple GUI which is easy to navigate. Customisable pipelines makes for some fancy reporting

Cons

Haven't found anything yet. If there was anything to be really picky, would be allowing repeat appointments, ie monthly , weekly bi monthly.

Pros

Once set up, it meets me needs and customer service is great. It helps keep me organized. It's available via internet wherever I am.

Cons

The email thing where I have to cc in myself for keeping email records is not the best approach. It feels like a alternative.

Pros

No contract, price, speed, customer service and is very easy to use. You can upload your current contacts and download.

Cons

The only issue I have is that I'm not smart enough to integrate LACRM webform to my contact form on my website. I use ASP and they use php.

It does the job, it's logical and simple.

Pros

I have used another crm, one of the largest, for years. It did the job and had the bells a whistles however when it's so complicated, the user ends up creating shortcuts, skipping tasks and the benefit is lost.

Less Annoying CRM is simple, it's to the point and allows for customization so you can see the big picture yet it's easy and fast for the user to not be bogged down with entering data.

I had spent several months looking for another crm to use for my business and worked on several through their trial period. Less Annoying CRM took an hour to do what I still haven't managed to do with the other companies I looked into.

Cons

I would like to have the ability to custumize, change or delete some of the mandatory preset fields. That being said, the ability to add fields and additional customization offsets this.

Low score above because Deaf partners in Utility Warehouse will struggle with the online training because of auto-subtitles which are confusing.
We need your training videos to have bespoke subtitles embedded

Pros

Customer services responses are in depth and quick turn around. You don't get short answers that need several follow up emails. The answers provided include options, choices and illustrated demos/ explanations of what to do etc

Cons

Training videos do not have properly constructed subtitles so it's laborious and time consuming to follow as it necissates stopping and starting to decipher "nonsense" words generated by auto- subtitling

Pros

This CRM is very flexible. I Can easily adapt it to meet my company's specific workflow and project management.

Cons

The CRM does not integrate with my specific type of VOIP service. This wouls add a lot of functionality for me.

Great CRM system, easy to use, affordable, excellent customer service.

Pros

The system is easy to use - I taught myself with the help of the induction guide - but the customer service team are extremely helpful for questions on specific requirements or improvements to make the most of the sites benefits.
It is also very affordable and gives even small businesses the opportunity to be able to have access to such a brilliant tool to manage customer relationships.
I particularly like the Email task alerts and the fact that all tasks for the day or coming days are clearly shown o the "Activity" page.

We got a CRM system that we were able to customize to track our follow-ups, our sales process and our work progress.

Pros

I would have rated the customer support as 10 stars on a 5 star scale. First of all, they answer their phones without making you go through a multiple layer call tree. They helped us get setup, taught me how to customize pipelines so we could better track follow-ups, proposals and work-in-progress. We looked at higher priced CRM platforms, but it always seems like we would have to hire someone to customize the product. With LessAnnoyingCRM, I was able to do all our customization.

Cons

We would have like to add a custom field that was a data format instead of exclusively a text field.

Accessible easy to update online CRM.

Pros

The cost was the biggest determining factor in choosing LACRM. The learning curve is short. It's extremely easy to use. The customizability is exceptional. Gets the job done. Fast response time.

Cons

Lacks advanced features of costlier CRM's but this keeps it affordable. Bulk data editing would be nice to have.

We've searched for years for an option that was powerful enough to be useful, customizable and affordable and Less Annoying CRM fits the bill nicely.
Not only is this replacing a 30 year old index card system, it's great to finally feel like we are able to compete by having all the tools our marketing reps need at their finger tips.
And the real extra bonus surprise? The tech support - never have we ever had such genuine concern for our understanding of a product - it's very refreshing to know they got our back.

Pros

ease of set up and use

Cons

reporting is limited

I've looked at about a dozen other CRM's and honestly got "ANNOYED" at all of them. Then this catchy name came across my desk and I had to try it. Wouldn't you know that the overall experience, ease of use, friendly and fast acting staff made me a believer and am now a current paid user of this great product. Thanks so much for providing such a fantastic CRM.