Less Annoying CRM

RATING:

4.8

(579)

About Less Annoying CRM

Less Annoying CRM is a customer relationship management solution built for small businesses. It offers cloud-based deployment, various configuration options and a dashboard that provides an overview of contact information, projects, files and other information. Less Annoying CRM allows businesses to customize and consolidate their customer information in a single place, accessible to the entire team. The dashboard allows users to view any notes, files, tasks, events and pipeline information related to a contact. Modules include lead tracking, note taking, calendars and task management.

Less Annoying CRM Pricing

Our pricing is Less Annoying, too: a no-risk 30 day free trial, only $15 per user per month if you subscribe, no contracts or long-term commitments, no tiers, no price hikes, no hidden charges.

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Not Available

Contact profile - lets you see everything you need to know about your contact in an easy-to-read format.

Less Annoying CRM Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Less Annoying CRM

1 - 5 of 574 Reviews

Reese

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed August 2021

Simple, effective and OUSTANDING customer service!

User Profile

John

Verified reviewer

Financial Services, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

The Best Small Business CRM - So Easy To Use!

I have tried many CRMs and they are often overally complex for small businesses who need fundamental features. The other CRMs tend to cater to larger and enterprise companies that have very special needs. These CRMs really need a programer to set them up. LACRM was easy for me to setup myself. I was using it in minutes after subscribing.

PROS

The task features and pipeline features are really great. The LACRM makes staying organized and prioritizing critical tasks easy and effective.

CONS

I wish it connected in a more direct way with my emails. I use Office 365 Outlook and connecting them is not ideal, but it can be done.

Reason for choosing Less Annoying CRM

Price, ease of use, easy to setup, and funtionality.

Kevin

Management Consulting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

They are truly Less Annoying in every way!

They are amazing and I can't recommend them enough. I feel like we tried so many options prior to Less Annoying and they were exactly what we needed.

PROS

Whatever ways you've found CRM's to be annoying, they are not. Very responsive, helpful and friendly customer service. Unlimited customization of the database to fit our use. And with all the flexibility we have also leveraged the customization to help us with the project management side of our needs.

CONS

You can't bulk update contacts, so have to occasionally go through a merge contacts that get duplicated.

Reason for choosing Less Annoying CRM

Too expensive, too complicated and too limited. Having to pay per feature you need gets ridiculous.

Reasons for switching to Less Annoying CRM

Too expensive, too complicated and too limited. Having to pay per feature you need gets ridiculous.

Rick

Management Consulting, 2-10 employees

Used daily for more than 2 years

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed April 2017

Barely can get it to work on the road

Been using for 4 years. Always hated it. Site is unresponsive when I need it, mostly after sales appointments. It stays in buffer zone and will not pull up when needed. This has been happening for 4 years now. Site also takes to long to navigate from one screen to another, and goes into buffering zone when trying to do that. Site is slow remotely even in areas of 4G and 5 bars on my device. I am currently looking for a faster and easier to navigate site.

PROS

Not much.

CONS

Navigation, slow site.

Dee

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Nothing on the market compares

Absolutely fantastic. They managed our migration with ease - I didn't even have to get my hands dirty. It's an absolute bargain, but don't let the price make you think this isn't amazing quality. If you have a business based on selling appointments for services, this is the absolute best CRM on the market. I love that I can colour code appointments and that has been built into our processes, so anyone can look at the diary and at a glance see what's been booked, what's been offered, who is delivering what. I love that when there is a customer service need, if the first person you were talking to is on leave, then someone else reads it and follows up - you don't have to start all over again explaining, and that is a shockingly rare thing, even with massive businesses like bank. I recommend this to everyone I come across because it is so flexible and so affordable.

PROS

When we had a catastrophic failure with our previous CRM, we could not find anything in a comparable price range that would serve our needs. We need a cost effective, reasonably flexible diary that's a easy on the eye, and accurate logging of records. Someone recommended LACRM and it was 1/3rd of what we had been paying previously. Not only did the team manage the migration of our crucial client history info, but also the customer service is personal, accurate and timely. I could not believe this was a fraction of what we'd previously been paying for awful service.

CONS

Initially I thought it was a shame we can't send and receive emails from within the CRM itself, but the email logging works really well to be honest because I have multiple email addresses and domains in order to manage multiple projects. So the relevant correspondence can be filed accurately. I guess I'd like to be able to offer my team the option to log in and look at the diary without being able to have access to everything. Maybe you can - I haven't asked to be fair. One tiny thing is that I would like recurring appointments to display slightly differently in a customer record, but it's really a small thing.

Reasons for switching to Less Annoying CRM

It was making my hair fall out. Massive compromise of data management and email failure. Basically did not work for 18 months before we left, but we couldn't export our data so were hostage.