Less Annoying CRM

Pros

I love the notifications for meetings. Also, I like how we can link clients to appointments and schedule other people to events. It has made our organization much more productive. Syncing with Google Calendar helps not miss appointments, birthdays and events. We use Less Annoying CRM across our sales department. Each team member has their own login to control their leads and follow up. Less Annoying CRM has great customer service. The team responds to all questions quickly and is quite helpful in solving any issue.

Cons

I'd like to see it integrated with email marketing systems like MailChimp. Also, the service has fewer features than some of its competitors, however, this works pretty well.

Pros

On the website of the company you can see the slogan: “A simple CRM built just for small businesses”, so, vouch this is justified. We have started my business pretty recently, but obviously, we needed a CRM for my sales. We were seeking for a long period of time for that, but then, the interesting name of the CRM attracted and now we advise it to every startuper that we know. Possibility to try this CRM for free also shows that this company understands needs of small companies and fulfill them. So the business problem that we solved is probably that we avoided risks to waste our already small budget.

Cons

That fact that I still have not noticed any big problem even scared me a bit (I am paranoid). But if we are talking about minuses of the CRM, I would like to have application for my phone. In spite of the fact that we have a startup, thankfully we had enough money for smartphones and everyone in our team would like to have an application:)

Pros

I like that I can look up a customer and look at notes and be up to date quickly about that policy.

Cons

Difficulty uploading spreadsheets. It will work great and then the next time, I will not be able to get it to upload correctly.

Office organization, communication, easy to followup on tasks, shared company calendar

Pros

Great start for our office in going paperless. Easy to communicate with others in office so work isn't duplicated. Love that we can attach files, notes and tasks to contacts - all the information is in one place.

Cons

Sometimes uploading contact lists is difficult - when using Excel files, we have had trouble with it transferring the contact information correctly.
Wish there was a way to avoid duplicate names - like automatically ask to merge contacts

Organization! It's a great tool for a small start up for sure.

Pros

It's really easy to use and straightforward to put into place initially. The support team is awesome - they jump in for each other so there is no lapse in response time.

Cons

Some of the functions are either in the process of being developed or not available - although I am still learning and they are always willing to find a solution or work - around, so we've been really happy with LACRM.

Pros

This is an excellent, easy-to-use tool with many required functions. A less annoying CRM gives me access to my entire history with customers and partners, and I can view it anytime, anywhere. I can access information, including through the phone and it's very convenient. I can easily manage a large number of contacts for a number of projects. I also like the flexibility - I can simply add qualifying criteria that include groups in calendars, in all sorts of data fields - all fairly quickly and simply. I use Less Annoying CRM every day to improve a firm's income.

Cons

I've used many other CRM programs and I can say with confidence that Less Annoying CRM is an excellent option for use since I have not noticed any shortcomings in it yet.

Pros

Most of all, the prompt replies to questions about the system (answered quickly and very well). These are real pros! Also, the ability to customize the site to make it work best for our company, which is unique to us, is incredibly valuable to me. Syncing with Google Calendar helps not miss appointments or birthdays, events. The service is really easing of use (adding, uploading from other programs, running reports and so on…). Less Annoying CRM across the whole organization. It keeps our calendar and organizes our multiple streams of leads and follow up.

Cons

Actually, I don't have any bad issue with this platform. As for me, I like how everything is working after installing that program. I'm glad that for all of us to work with all of the tools are easy. Maybe only one moment is that the integration with Gmail contacts tends to create duplicate records in the CRM.

Pros

Integration with other apps, interaction with other team members, linking client together and tracking referral sources, available across platforms

Cons

Calendar had some issues but these appear to have been solved, can be a little sluggish when syncing with Google calendar.

Our front line relies on Less Annoying CRM all day long for lead intake, tracking sales and customer service. It's a wonderful program.

Pros

I can not say enough about how much I love this CRM. It is incredibly easy to learn and use, it is searchable in every field, works seamlessly with other programs, could not be more adaptable and customizable, and is very reasonably priced. On top of all of that, in my 30 years in business I have never worked with a company that has a more responsive and helpful customer service team. Fantastic!

Cons

If I had to pick something that could be improved it would be how the pipeline for a lead prints out. We have one "non-techy" person in our company and we have to print all the leads out for him. It would be great to have the option to increase the font size or highlight portions of the notes.

Pros

a) The tutorial was well structured (segmented) and was easy to follow.
b) The ease to move from one section to the next with drill down features from Calendar to Contacts to Task and in reverse.
c) It was easy to import our Contacts from our database.
d) The possibility to create multiple calendars and keep some private (personal work objectives)
e) The ability to customize Pipelines to our specific needs.
f) The awesome Customer Service - responses to our questions were quick and detailed and given out by real people in the company. If one person was not available, another employee would jump in to help answer.

Cons

a) The inability to assign more than one "user" to certain tasks.
b) The clumping of calendar entries when multiple entries overlap.
c) If synching with MailChimp, the fact the synch can delete your contact, if no email address is detected.

SO MANY!! I use it for my whole company and the customization features have been key to our systems and processes.

Pros

I LOVE the simplicity but more than anything, the ability to customize it for my business. Oh yeah, and the price? SO AWESOME!!!

Cons

I would love to see some better reporting functions to capture lead tracking, etc. I want to be able to tag clients with different products, which I can, and then run reports to show where my referrals come from, etc.

Pros

attaching email messages to the contacts for easy to find access when I was last in touch with them. the learning curve was short - the software is intuitive.

Pros

The videos were so helpful, as well as fun! The assistance has been spot on.
Can I say affordable one more time. It has everything I need for a small and growing business! I seldom write reviews, if ever, so that should say something about how pleased I am.

Cons

I wish I had found it sooner! Like I said this is my 4th CRM and I feel I have wasted time and money before I discovered LACRM. You know, initially I thought 'Less Annoying' wasn't a great name, but it really is perfect.

Saves me time. Keeps me organized. Helps me make more money because I can access important information and close more sales, help more clients, etc.

Pros

EASE OF USE IS WHAT I LIKE MOST ABOUT LACRM. Busy Business Owners Need an EASY Way manage connections and easily add notes, tag prospects, clients and be reminded of actions/ tasks/ calls that need to happen. Thus, Managing Sales Pipeline activities is a breeze!

Cons

I have NO cons. LACRM meets all of my needs. I've used all kinds of CRMS in the last 10 years in Business and LACRM the BEST. Period!!

It works well for my use.

Pros

I've been using LACRM for over 2 years now. My company is just me...no employees...just me. So I was looking for a simple method to keep track of client data and a calendar that syncs with Google. LACRM checked most of my boxes and for the price per month I could live without certain features. Once I subscribed and began using the CRM I wanted to be able to color code events. I brought this to their attention and I was met with immediate response. At first, it was 'it won't do that' and maybe we could add that in the future. After a few follow-up emails with LACRM Customer Service (who are UH-MAY-ZING, BTW) they finally added the feature I wanted. However, they actually kicked it up several notches by also adding the ability to set up reoccuring events and also duplicate events. Plus, I can also quickly 'Sync' with Google and go to calendar settings directly from the calendar. Really great for me.

Cons

Now the CRM is almost perfect. Once thing I would love to see now is a search feature. For example, some Events (appointments) don't necessarily relate to a Contact in the CRM. I may have an appointment (Event), entered it into the CRM but the client was not interested, therefore no need to enter them into the CRM. But in a year or future date I may want to search for an Event (Appointment) I had previously. So if there was a calendar search feature I could locate the event when I enter a key word within any of the fields.

Also, it would be nice to have the LACRM set up with a Mobile App.
The LACRM is perfectly named. It is simple to use, robust enough for my use and certainly NOT Annoying. :)

Keeping track of sales.

Pros

This software is so simple to use, whether you are on your Desktop, Tablet or Smartphone. It is easily customized to your needs and input can be done anywhere. There are so many features to help you keep on track. It is inexpensive and the support is outstanding

Cons

There is nothing that I don't like about it. We tried other vendors and found this one to be the simplest and least expensive.

No learning curve, so my team dug right in = Productivity.
The team loves it = Means they use it = Tasks and Events are getting handled more effectively.
Using the CRM part to keep track of all clients, reps, and vendors = all in one place = gained efficiency.
Easy to CC emails and PDF's, other Docs right into client and reps files and immediately create quick tasks or events for follow-up = Nothing is falling through the cracks.
Every day, the agenda is emailed to each user = Your task list for the day.
Calendar feature is very dynamic.

The only thing this CRM doesn't do is my laundry, seriously!

Pros

It's crazy how many apps there are that do the same thing, and I've tried about 20 in this category. I LOVE this CRM!

LACRM BEST PRACTICES:
1. Intuitive & Ease of Use = NO, I mean NO learning curve!

2. Exciting to use b/c I don't feel bogged down with 100 features to stare at that I don't need.

3. Free 30 Days. The least expensive app on the market.

GREAT for individual entrepreneurs, small biz to med biz that aren't looking for a million features.

If you are the kind of biz or management that wants your ppl to spend 60 days learning, then 2 hours a day using instead of doing their job b/c you're so tied up in being a manager -- go to something else, you won't like this. And tell your co-workers I feel sorry for them!

Personally, we love it that this is mastered under 20 minutes, and we keep it up on the destops all day -- avail when we need it --but not a slave to it (looking at you Infusionsoft and Sales Force!)

Cons

Their strength is the only reason to go 4 stars here.
But let's be clear -- it's all about perspective.

There are a couple things I wish the task list would do, but in speaking with LACRM, they said they are rolling them out soon. (Can't beat the customer service - damn these people are friendly! I wish my family were this nice, LOL.)

I'm begging them to white label the product -- my sales reps could sell it like crazy!

Pros

User friendly, the tutorials and how easy it is to use. Access to the staff, they are always willing to help when needed.

Cons

I wish the leads generated from most recent, but they generate from the date entered. When you enter an event the end time always defaults to an hour. When you create an event, I wish the name of the event would copy into the description and you would not have to copy and paste the information into the description.

Pros

The service is easy to use and maintain. It is a full-featured and budget-friendly solution for many businesses. It's easy to setup, operate and control. It was easy to set and get started and had the features we needed. Most of all, I like the prompt replies to questions about the system (answered quickly and very well). These are real pros! We've searched much time for an option that was powerful enough to be useful, customizable and affordable and Less Annoying CRM fits the bill nicely. This program has never annoyed or pissed me off. I can track all communication with my customers and prospects through Less Annoying CRM. It is a great tool, it keeps all my conversations in one place.

Cons

I'm looking to explore how to integrate emails but haven't done so yet. Even if it was hard for me as an experienced user to do it, then what about others

I now have an amazing way to easily manage client and prospective client relationships!

Pros

- Very easy to use, outstanding customer support, crazy low price point. They're a small business and really understand the needs of other small businesses.

Cons

- It's not as robust as other CRMs but those are much more expensive and much less easy to implement.