





Less Annoying CRM Calendar






Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8About Less Annoying CRM
Less Annoying CRM is a customer relationship management solution that caters to the needs of small businesses. It offers cloud-based deployment, various configuration options and a dashboard that provides an overview of contact information, projects, files and other information.
Offering applications for contact management and sales force automation (SFA), Less Annoying CRM allows businesses to consolidate their customer information in a single place, accessible to the entire team. The dashboard allows users to view any notes, files, tasks, events and pipeline information related to a contact. Modules include lead tracking, note taking, calendars and task management.
Configuration options allow users to customize sales processes and lead definitions t...
Less Annoying CRM Calendar
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8Average User Ratings
Overall
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
October 2020
Kelly from Kelly Brask, CPO®
Company Size: 1 employee
Industry: Professional Training & Coaching
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Functionality
5.0
October 2020
Simple and pleasant
Less Annoying CRM was recommended to me years ago when I was trying to get the company I was working for to start using a CRM. After playing around with the free trial I recognized what a fantastic tool it was! The ability to link tasks and appointments to contacts and customize pipelines revitalized my workflow. Logging interactions with clients and contacts in the CRM meant no more emailing back and forth with our small team, the information was there if anyone wanted it.
Pros
- The ability to link contacts to appointments and tasks made it easy to navigate to the information I needed. - The dashboard gives a clear (and customizable) overview of what's on the horizon - It was simple to set up and understand, very intuitive! - It was easy to import contacts from MailChimp. - It was easy, and so helpful, to link it to my Google calendar. - Being able to log emails to the contacts via bcc made it easy to gather all relevant information in one place.
Cons
- I received some exported data from Less Annoying CRM and it was all jumbled into thin columns. This could have been some default setting from the sender though.
Reasons for Choosing Less Annoying CRM
It was less expensive and easier to understand and use.Zoho was way too robust for the little company's needs, Less Annoying suited us perfectly.
October 2020
David from DRI International
Company Size: 11-50 employees
Industry: Professional Training & Coaching
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Excellent CRM for our small company (with a big footprint)
We are very happy with LACRM on every level. It has helped us get super-organized in a short time in a painless fashion.
Pros
Less Annoying CRM offers our small company the ability to track each of our individual sales from lead to close, including financial stats. We have set up a special customized contact field for our international dept. We are considering adding a separate pipeline to track collections for delinquent accounts. It’s so flexible and effective, that I can imagine customizing it to track and administer any part of our business. This is a manual, hands-on product. Its customization does not come from dozens of complicated adjustable but hard-to-edit macros, but instead from accessible, logical, immediate relationships between the functions. And all our data can be output in easily-handled spreadsheets and compressed data folders, so it could be easily migrated or adapted for other functions if necessary. The whole LessAnnoying system is deceptively simple. There's nothing we've needed to do that couldn't be handled in a straightforward manner. I can see that maybe some larger companies might need more complex systems to track their customer interactions, with multiple permission sets for their various sales territories. Especially if they need to output complex pre-set reports to show relationships between different business units and products etc. But although our training and certification company has a footprint that involves thousands of professionals across the globe, at our heart we are a 12-person staff, including a 2-person sales office, with clear, basic needs.
Cons
I can't think of anything I would change. There was a limitation that required documents (PDFs and JPGs of our proposals and contracts) to be stored without specific organization within the contacts only. But that feature has just been upgraded so these docs can be stored attached to the relevant individual sale (opportunity, as we call that pipeline). Not only does the LACRM staff respond immediately to our phone calls for support and instruction; they actually listen to our needs and suggestions and make small, useful, incremental upgrades as necessary. This app offers consistency without rigidity.
Reasons for Choosing Less Annoying CRM
The main competitor we test-drove was Hubspot, and we found it to be basically a re-working of Salesforce. Hubspot seemed to replace the Salesforce set of complex nomenclature with another set of also complex, unfamiliar terms and processes. While such apps are super-customizable and flexible, and probably great for larger companies, our small multi-tasking staff needs uncomplicated and straightforward administration. There were other reasons we didn't go with the other competitors we looked at. LACRM just seemed to click with us right away.
Reasons for Switching to Less Annoying CRM
Salesforce was way too big and complicated for our small company. It was originally chosen around 2010 by a previous staff member who, I believe, chose Salesforce for its market dominance at the time.
March 2017
Rea from AVM Strategy
Company Size: 2-10 employees
Industry: Accounting
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
March 2017
Fantastic CRM to Get Your Business measuring Something
I have used many crm's from the old days of ACT to today's version of Saleforce and even Sugar CRM. All of them are good in their own unique ways. The huge value of Less Annoying CRM its ease of use and value as an efficient contact management tool while providing good reporting tools. Since it is so easy to use and learn minimal training time is required to learn it so it really easy Less Annoying. Since it integrates so well with gmail and google calendar there is no need to have multiple calendars going. It is a good place to share calendars as well. For the money - it is a great solution and very easy to buy use and get support with. The couple of times when I have required support, it is very simple to speak with someone or get video's backfrom Less Annoying CRM support showing how to do virtually anythin that can be done.
Pros
Simple - Ease of Use - Training - Email integration - Support all well done.
Cons
Not great at setting up my templates for importing- It will not save any templates. If you want the CRM to do any of the steps of the sales process then this is not the software for you. It is more of an advanced contact manager vs a true CRM. For the price, there are many more full CRM options out there featured
November 2020
Camille from Serenity Financial
Company Size: 1 employee
Industry: Insurance
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
November 2020
Great Customer Service
Super positive. I use the system daily.
Pros
I like that this software is flexible and reasonably priced. I can track the clients and information I need. There's a place to put just about everything and when I can't figure something out, I just send an email. The customer service people are always willing to help. They are super kind and will help me figure out a way to do what I need. They never make me feel dumb for asking a question.
Cons
I would love to have recurring tasks. I know they are working on it.
Reasons for Choosing Less Annoying CRM
Was reasonably priced. Was flexible. I liked the pipelines. Customer service was friendly. It imported my current contacts (I didn't have to add them all). It integrated with Google Calendar. It did not require links to all my social media.
October 2020
Darrell from Image Gear
Company Size: 2-10 employees
Industry: Apparel & Fashion
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
It Really is Less Annoying
Because we can add notes to companies/contacts, and can easily tag and save outgoing emails from Outlook, the communication history with a client is easily seen. This has kept our company organized and has made work flow even better. We recently added a new person to our team, and she was able to jump right in and get to know our clientele rather easily based on those records.
Pros
The user-friendly design made it easy for everyone on the team to adapt. On the calendar, you can choose to see everyone's calendars or just your own, and it's so easy to add notes to contacts/companies that everyone can see, which has facilitated our internal communications.
Cons
As with all changes, the learning curve was the only obstacle, but the LACRM team was always an email or phone call away if we needed assistance. I like that they don't charge extra for technical assistance.
Reasons for Switching to Less Annoying CRM
It was painfully outdated, and did not have anywhere near the integration that LACRM has!