Less Annoying CRM is a customer relationship management solution that caters to the needs of small businesses. It offers cloud-based deployment, various configuration options and a dashboard that provides an overview of contact information, projects, files and other information.

Offering applications for contact management and sales force automation (SFA), Less Annoying CRM allows businesses to consolidate their customer information in a single place, accessible to the entire team. The dashboard allows users to view any notes, files, tasks, events and pipeline information related to a contact. Modules include lead tracking, note taking, calendars and task management.

Configuration options allow users to customize sales processes and lead definitions to best align with their own business processes and industry needs. Less Annoying CRM offers 256-bit encryption security. Its servers are hosted on Amazon.com’s infrastructure with multiple data backups kept off site, allowing data to be restored if necessary.

Calendar
Calendar

Calendar

Lead report

Lead report

Mobile site

Mobile site

Mobile view contact

Mobile view contact

View contact

View contact

Workspace

Workspace

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8



301 Reviews of Less Annoying CRM

Overall rating

5.0 / 5 stars

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Showing 1 - 20 of 301 reviews

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Pat from Carolina Land Company

Industry:  Real Estate

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Reasonably good CRM for the price

Pros

Ease of use, straight forward and somewhat flexible. Cloud based so easy to access data from any of my devices.

Cons

No way to create mailings from contact list. This may be a deal killer for me. Once you gather a prospect list, you can't generate a mail list to send marketing materials or letters.

Review Source

Sean from Rocky Point Maintenance

Industry:  Other services

Number of employees:  1 employee

Ease-of-use

Functionality

November 2018

Very easy to use

Pros

I've used a lot of CRM's out there, and when I started my Handyman business I needed something cheap and easy to use. This one is by far the simplest but still comprehensive. I love the pipeline feature, and being able to see the progress on my leads to remind me to follow up. Self marketing is very difficult, but this CRM makes it simpler.

Cons

Honestly I can't find any cons. It's a CRM package, and it does that well. I can sync with google and that's very helpful for me.

Review Source

Jennifer from Badgerland Irrigation and Lighting Service, LLC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Basic Contact Manager

Love how simple it has been to input contacts!

Pros

This program works great for keeping track of contacts. I love that it is all cloud based.

Cons

I admit that I have not used a lot of the reporting functions and have not yet tried to for sales flow, but from what I have seen the reports seem like they may not match up exactly to what you need to search by.

Review Source: Capterra

Jennifer from Prospect Research Institute

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Finally a CRM I actually use for my small business!

I help nonprofits with their CRMs, but found that the CRM I was using was too much for me - too much clicking through, messing with, and fussing over. I just don't manage that big of a client or prospect list and managing my networking shouldn't be cumbersome either. My virtual assistant kept recommending LA CRM and I finally jumped. Thank goodness! I don't miss opportunities any more and it's easy for my employees to help me to keep sales on track and clients happy.

Pros

Super simple pipelines that can be customized and filtered. Super simple to pull up a prospect (especially when I get a call out of the blue). Tasks and calendar sharing with my small staff keeps us all up to speed. Customer service and training are superb. If we want to do something, we call and they show us how to do it.

Cons

If I had more complexity or a sales staff this wouldn't be enough.

Review Source: Capterra

Aurelian from Actiboisconstruct

Industry:  Construction

Number of employees:  11-50 employees

Ease-of-use

Functionality

October 2018

When other CRM softwares annoys you, Less Annoying CRM will not do this.

Pros

Simple UX, low price per month, great for small businesses and support unlimited users when we purchase the plan. Simple installation and documentation you can start with.

Cons

The reporting is not too advanced and it lacks the option to set a time reminder for an event/task.

Review Source

Cody from Footballshirts4all

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

September 2018

It delivers what it sets out to deliver - straightforward, affordable, and a good CRM start

Pros

It's affordability and appeal to smaller business or team makes it worth checking out. It’s a generous monthly plan which includes unlimited contacts. I find that Less Annoying CRM caters to those who typically find CRMs daunting and it counteracts that predicament with an organized, uncluttered and easy to use UI. The navigation is aided by the use of tabs which can be customized. I find the activity feed assigned to contacts to be rather helpful in displaying history and scheduled events. Another highlight for me is the creation of relationships between contacts. There are some good integrated capabilities for lead creation + follow-up tasks + calendar tagging + pipelines workflow tracking.
Overall it’s a straightforward, affordable CRM tool for contact management and overview of sales and business processes.

Cons

Notifications seem to occur by email and sms, but it’d be better suited to have solid notifications within the CRM itself – otherwise my email can get cluttered or I might miss them altogether. Email syncing is not as solid as other CRMs I’ve come across, but there are decent email features integrated here.

Review Source: Capterra

Adam from Masuch Law

Industry:  Legal

Number of employees:  51-200 employees

Ease-of-use

Value for money

Functionality

August 2018

The name caught my eye and a truly is true!

The software is very good it serves the purpose that you need it for. They could brush it up a little bit and make it look a little bit better but I am a firm believer in the substance is more important then the form. Great software

Pros

The software is very reasonably priced. It is easy to learn and it is easy and affordable to have across your entire team if you want. I like how it builds on the CRM Network to the point where you feel like you have a great Network after only a few days of using the app

Cons

I found that it's locked Advanced functionality of other CRM software. This was a bit of a Down site but honestly the price justifies this easily overcome shortfall.. you have to be diligent with entering information if you miss it it will not work well and you will not get the results that you want.

Review Source
LinkedIn icon
Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Value for money

Functionality

August 2018

My Less Annoying experience

Pros

Once I figured out how to navigate the ease of navigation and categorizing clients is the best

Cons

The time it took for my to learn how useful the product can be - that could be a me not LA issue though

Review Source: Capterra

Felix from Corporación Estelio

Industry:  Education

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Friendly, easy to adapt ... one of the best CRM options for small/medium companies in the market.

Pros

I think the best functionality of this CRM is the connection or interaction between the MOBILE App and the web client version. It allows me to manage, execute or operate quickly, efficiently and comfortably. The UI / UX experience is comfortable, easy to access between modules / reports, the way that organizes the calendars / equipment is very functional and avoids unattended, from the operational point of view (agent) it is good, for the administrator it is very superior, You really have control of what happens on your compay team.

Cons

I have evaluated at least a dozen CRM solutions and this is one of the best, I can not say I found flaws, criticisms or incidents even in the implementation and test scenarios, all were really satisfactory, the only negative point .. The price. ..

Review Source

Brittani from Creative Artist International LLC

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Its all in its name

The only benefit I got out of this software was the experience of using the different software during my journey of finding the perfect match.

Pros

Less annoying CRM is just what it says, less annoying. You can keep track of all of your prospect, follow-ups and current clients all in one single less annoying place.

Cons

Even though the software is less annoying. What I can remember is that it does not have ways to create a pipeline. I left because I needed more in a CRM.

Review Source: Capterra

Response: Less Annoying CRM, Less Annoying CRM

August 2018

Hi Brittani, Thanks for writing a review! I just wanted to follow up to let you know that you can create and customize new pipelines at any time with Less Annoying CRM. You can find it by hovering over "Settings" and clicking "Customize your Pipelines." If you ever want to try out the CRM again, give us a call and we'll be happy to help! Thanks for checking us out and thanks again for the review! -Katy Keating, CRM Coach

Josh from Quicken Tax Relief

Industry:  Legal

Number of employees:  11-50 employees

Ease-of-use

Functionality

July 2018

Best Company Ever

Anyone with a need for basic CRM functions should go here first. The team of people involved is what makes it amazing. They will never leave you hanging.

Pros

The whole staff works seamlessly to assist in making the CRM functional and understood. The price is definitely right. All of it's functions are easy to learn and use.

Cons

Can not integrate with complex services or functions. Very in depth sales processes aren't accommodated.

Review Source
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Functionality

July 2018

Straightforward and lives up to its less annoying promise

Pros

Less Annoying CRM (LACRM) is straightforward, has only 1 subscription that includes all of its features (ridding users of the need to choose from complicated plans), it is also pretty robust for its pricing. Customer support is also great. The app is ideal for small businesses who are using a CRM tool for the first time.

Cons

It is mostly ideal for startups and small businesses who are just on its early expansion stages. While it may have robust features for small businesses, it lacks sophistication for use of larger businesses - who might need more advanced CRM software such as Salesforce or Insightly.

Review Source: GetApp

nigel from Svaja

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

does what is says on the tin.... but not much more

Pros

ease of use and simplicity are the key words here..... inexpensive and fairly intuitive, overall good Value for Money

Cons

There are very few integrations and it is a little clumsy to use. The format for recording noted doen't make it easy to read and it cannot take in inbound emials into clients records

Review Source: Capterra

Fabian from Flawless Prints

Industry:  Advertising

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

These guys are great.

Pros

Love the simple, easy to use, and customer centric CRM. Easy to talk to a human, make it easy to organize your clients. The events and tasks are an awesome feature.

Cons

Other that its not the most pleasing CRM program on the eyes, there's no real cons. The price is right and the product solid!

Review Source

Sachin from Vodia Networks

Industry:  Software / IT

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Support is applaudable of these guys and that to me is one of the sound pillars to build a company on

Pros

The support team is always up for help and tutorials and documentations created by them are pretty helpful to let us users get the work done. Thumbs up.

Cons

Email integration is a real brainer. A little more help on the tutorials on that one can go a long way. All in all it's a pick between other costly CRMs and a little bit less robust one, Less Annoying.

Review Source

Anthony from Western

Industry:  Retail

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Perfection at its best!

Pros

If you like easy to learn, easy to use, and time savings that are priceless than give Less Annoying CRM a try. My team and I cannot begin to rate how much this product has helped us.

Cons

I have nothing bad to say about Less Annoying CRM, these people made a rare great product that keeps on delivering.

Review Source

Dennison from Marine Diesel Basics

Industry:  Other

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Simple and highly functional

This app is the near perfect crm answer for small businesses - and I've yet to explore all the possibilities. Money well spent.

Pros

Easy to add contacts in the way I need - can have multiple contacts for a single company, extra email and phone numbers etc. Using it is very intuitive and straightforward

Cons

At present (May 2018) cannot add recurring tasks.
The email within the app is a great feature, but forwarding received emails to the app is not ideal

Review Source

Donald from ArcBest

Industry:  Transportation

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Less Annoying CRM is Less Annoying but has fewer functions

Pros

Easy and clean UI - very simple to learn. Available on mobile and fully customizable so you can make it suit your needs.

Cons

Sometimes its overly simplistic sacrificing functionality for easy of use. Most of the time this is nice but when you need to do something unusual it's easy to feel boxed in by the software.

Review Source

Trena from 11 Capital Finance

Industry:  Mortgage

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Excellent CRM Perfect and well priced

Pros

Very user friendly and intuitive and since we have contractors that need to get up to speed on it, it was vital that it was not complicated. It does everything we need, the tasking, user accesses and restrictions, great tutorials, and amazing customer service

Cons

maxes out at 50k contacts it can handle without issue and our growth will likely take us past there in the near future so I have had to look for our eventual upgrade away from them

Review Source

Jillyan from Night Light, Inc.

Industry:  Construction

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

LACRM is On Our Team

We're huge fans at Night Light, Inc.! Thank you for all you do!

Pros

This software is incredibly manipulable for a variety of uses. Customer service is incredible; they work with us to co-create solutions that directly benefit our company! Next month is a conference where we get a chance to give input and get one-on-one attention for using the system more effectively for us.

Cons

There are a handful of usability hiccups, such as lack of ability to add recurring or automated tasks.

Review Source

Displaying 1 - 20 of 301 reviews