All Less Annoying CRM Reviews
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Reese
2 - 10 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed August 2021
Simple, effective and OUSTANDING customer service!
Kelly
Verified reviewer
Professional Training & Coaching, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed October 2020
Simple and pleasant
Less Annoying CRM was recommended to me years ago when I was trying to get the company I was working for to start using a CRM. After playing around with the free trial I recognized what a fantastic tool it was! The ability to link tasks and appointments to contacts and customize pipelines revitalized my workflow. Logging interactions with clients and contacts in the CRM meant no more emailing back and forth with our small team, the information was there if anyone wanted it.
PROS- The ability to link contacts to appointments and tasks made it easy to navigate to the information I needed. - The dashboard gives a clear (and customizable) overview of what's on the horizon - It was simple to set up and understand, very intuitive! - It was easy to import contacts from MailChimp. - It was easy, and so helpful, to link it to my Google calendar. - Being able to log emails to the contacts via bcc made it easy to gather all relevant information in one place.
CONS- I received some exported data from Less Annoying CRM and it was all jumbled into thin columns. This could have been some default setting from the sender though.
Reason for choosing Less Annoying CRM
It was less expensive and easier to understand and use.Zoho was way too robust for the little company's needs, Less Annoying suited us perfectly.
Kevin
Management Consulting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
They are truly Less Annoying in every way!
They are amazing and I can't recommend them enough. I feel like we tried so many options prior to Less Annoying and they were exactly what we needed.
PROSWhatever ways you've found CRM's to be annoying, they are not. Very responsive, helpful and friendly customer service. Unlimited customization of the database to fit our use. And with all the flexibility we have also leveraged the customization to help us with the project management side of our needs.
CONSYou can't bulk update contacts, so have to occasionally go through a merge contacts that get duplicated.
Reason for choosing Less Annoying CRM
Too expensive, too complicated and too limited. Having to pay per feature you need gets ridiculous.
Reasons for switching to Less Annoying CRM
Too expensive, too complicated and too limited. Having to pay per feature you need gets ridiculous.
Dave
E-Learning, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Easy Start
LACRM has enabled us to jump in and get it done : )
PROSLACRM is the easiest to start and to use - by far! They live up to their name.
CONSObviously LACRM feature-set is less than others on the market. It's also what makes their service simple.
Reasons for switching to Less Annoying CRM
Cost and complexity. LACRM is much less expensive.
Rick
Management Consulting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed April 2017
Barely can get it to work on the road
Been using for 4 years. Always hated it. Site is unresponsive when I need it, mostly after sales appointments. It stays in buffer zone and will not pull up when needed. This has been happening for 4 years now. Site also takes to long to navigate from one screen to another, and goes into buffering zone when trying to do that. Site is slow remotely even in areas of 4G and 5 bars on my device. I am currently looking for a faster and easier to navigate site.
PROSNot much.
CONSNavigation, slow site.
Neal
Financial Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Does it All !!
Excellent product at, again, an unbelievably low cost!
PROSIt performs every function I need in order to run my business efficiently and does it at a remarkably low cost.
CONSI really can't think of anything negative to say about this product.
Reason for choosing Less Annoying CRM
Less Annoying CRM was the first CRM I looked at. It offers everything I need at a cost that fit my budget.
John
Verified reviewer
Financial Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
The Best Small Business CRM - So Easy To Use!
I have tried many CRMs and they are often overally complex for small businesses who need fundamental features. The other CRMs tend to cater to larger and enterprise companies that have very special needs. These CRMs really need a programer to set them up. LACRM was easy for me to setup myself. I was using it in minutes after subscribing.
PROSThe task features and pipeline features are really great. The LACRM makes staying organized and prioritizing critical tasks easy and effective.
CONSI wish it connected in a more direct way with my emails. I use Office 365 Outlook and connecting them is not ideal, but it can be done.
Reason for choosing Less Annoying CRM
Price, ease of use, easy to setup, and funtionality.
David
Verified reviewer
Publishing, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Exactly as the name promises
Very positive in all respects once we get to understand that we're having to accept some compromises in return for affordability and user friendliness.
PROSIt is easy, simple, and just plain works. Sure the feature set is limited, but the price is very very affordable and what it does is easy to understand, use, and benefit from.
CONSMore sophistication would be great, but I get it. Most of us don't use all the features in other CRM systems, and the add-on costs and complications are appalling. Less Annoying is a great compromise and we're very happy.
Reason for choosing Less Annoying CRM
Because it is easy to use and actually is used, and is very fairly priced.
Reasons for switching to Less Annoying CRM
Appallingly complex, terrifyingly expensive, and not very useful
Larry
Verified reviewer
Commercial Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Less Annoying CRM is a "Buy"
The helpfulness of the LACRM staffers has been exceptional. They've helped me launch my boutique commercial real estate practice without having to become a software programmer.
CONSLACRM's program features are all that I need for my boutique real estate practice. I have no negative concerns regarding this cost-effective product.
Reason for choosing Less Annoying CRM
I've not been disappointed with my selection of Less Annoying CRM as my CRM system. It's team was extremely helpful in setting-up the system for someone (i) Who didn't want to spend a lot of time inaugurating it nor (ii) Had the techie chops to accomplish it effectively. When I have had questions regarding the site its team members have answered promptly accompanied with a real sense of concern. LACRM as a system is also intuitive. As such, I highly recommend Less Annoying CRM for anyone engaging in a similar quest.
Reasons for switching to Less Annoying CRM
I was seeking a true CRM program that would help me maintain contact with colleagues, clients and future ones.
Derek
Financial Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Easy to use for a novice.
Excellent
PROSEasy to use, simple , effective and has totally organized my small business.
CONSNo negative experiences .I cannot complain as the tech team set everything up as I wanted.And I have not needed them since then.Simples
Reason for choosing Less Annoying CRM
Cheaper , easy to use and first class support from a human at no extra cost.
Paula
Religious Institutions, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2023
I am happy with the results and am pleased with the way information can be shared.
CRM is a great tool for organizing and sharing information with those in the company.
PROSI have been impressed with the simplicity and thoroughness of the information intake process. I appreciate the ability to store and track information that has been implemented. CRM helps organize information so that work is done efficiently. Because of the ability to enter other persons communications, follow-up with individual clients is more productive.
CONSAt this time, I have not found anything that I least like.
Alberto
Automotive, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
Less Annoying CRM helps me stay on top of my client interactions and manage my calendar effortlessly.
I love the simple and intuitive interface, and the customizable features make it easy to use for my small business.
CONSI wish there were more advanced reporting and analytics options to track my sales performance more effectively.
Angela
Insurance, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Easy and does the job
It has been great!
PROSHow easy it is to use and all of the wonderful features. Customer service is also very good.
CONSNot really, everything I need is in this CRM
Martin
Research, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Review of LACRM by Advance Scientific
Our experience with LACRM has been excellent so far. We were up and running very quickly and the support from the customer service group has been fantastic. Their responses have been rapid (given the time difference between the US and Australia) and knowledgeable and have always resolved the issues that we have faced in coming up to speed.
PROSThe key feature that I like about LACRM is that it allows my company to bring all our materials together under one platform. The software is extremely intuitive and easy to learn and we are constantly discovering new functionality that adds to our customer relationship management platform.
CONSI haven't found anything yet that I don't like. Obviously some things could be further developed but my sense is that there is a willingness on the part of the company to implement new features and capabilities in the future.
Reason for choosing Less Annoying CRM
LACRM looked like it would suit the needs of a sole operator and that has been borne out by our experience with this product. We would wholeheartedly recommend it to any other company looking for a powerful but easy to use customer relationship management system
Reasons for switching to Less Annoying CRM
Microsoft decided not to continue support for the BCM
Karen
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Super easy to set up and use
As a nonprofit, we use the software to track our outreach and fundraising relationships. With the ability to customize pipelines, we have been easily able to adjust it for our purposes even thought this is not what the system was designed to support.
PROSIt is so easy to use! We are a very small nonprofit organization and I personally was able to set up the system and train the very non-tech savvy team on it. I use it daily and it does everything you would need from a basic CRM. Customer service is stellar - they respond to every inquiry, immediately. Would definitely recommend.
CONSWish it were integrated with Constant Contact (it is integrated with Mail Chimp, which was great, but we have moved to Constant Contact).
Reason for choosing Less Annoying CRM
Primarily ease of use/set-up, but also price.
Skye
Information Technology and Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Simple, effective CRM
I have been searching for a way to manage my contacts with my clients. Less Annoying is so easy to use and does exactly what I need it to do. And the price is so reasonable! I love it!
PROSIt is so easy to use and allows me to keep track of all of my contacts in one place.
CONSI would like there to be more robust tasks - like the ability to have recurring tasks and to prioritize, but I know that they are working on improving task function. Tasks are still very useful in the current state.
Reason for choosing Less Annoying CRM
Less Annoying is so much easier to use and much less expensive.
Reasons for switching to Less Annoying CRM
Agile messed up some of my data and was not at all user-friendly. It was very cumbersome to record notes on my contacts. But the biggest reason was the messing up my data - I now am missing phone numbers for people I used to have phone numbers for or the numbers are now associated with a different client. Extremely frustrating!
Claire
Research, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Why Cant All Software Be Like This?
SMOOTH. Every time I ran into a glitch, something I didn't understand how to do, someone answered the phone DIRECTLY and immediately, answered the question, and I was able to get back to what I was doing in record time (NOT the usual 10 minutes on HOLD and then 25 minutes while they figured it out or another 10 while they passed me to someone else). THIS IS THE HIDDEN GEM of this product -- the incredible customer support.
PROSSo easy to maneuver around, from creating a company entry to adding contacts to that company, then entering it to the pipeline, very streamlined and completely intuitive. Even customizing some of our particular fields and inputs was surprisingly simple to do. Amazing.
CONSThat there was no function yet to accept an upload/transfer of my existing pipeline records .csv
Reason for choosing Less Annoying CRM
SalesForce is just too complicated. Many unneeded bells and whistle to sift through to get a simple job done. We had tried it previously and could barely get past the upload of our data, never mind managing it. It needed a full-time IT monitor, and we wanted our people to be able to manage their own data input and maintain it. LACRM FITS THIS PARADIGM PERFECTLY.
Reasons for switching to Less Annoying CRM
Our sister company had been using LACRM for about 2-3 years, and pointed us to it when the home-grown system was taking up a lot of IT's time to maintain.
Erick
Wholesale, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Very easy to use
It is a very streamlines software. I like the fact that it is fast and you can place your tasks. I like that I can organize quikly. I also like that I can log in wherever I am at.
PROSI like that you can ind a lead very quickly...I spend more time on a spreadsheet as I have multiple entries for the same account number....this one quickly takes you to the one account.
CONSThat I can't see reports as a user...or graphs. I don't like that there is no chat with other users feature. No app integration...No business card reader app to upload a lead. No rewritten emails to send customers with just one click of a button.
Reason for choosing Less Annoying CRM
Because...well...it is less annoying... ;-)
Reasons for switching to Less Annoying CRM
To have a better follow up system in place...and make more sales
Amber
Leisure, Travel & Tourism, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Agency Heartbeat
LACRM keeps me organized. They have upgraded and redesigned and such, yet I've never lost a contact -- everything is still there all the way back to my very first contacts. I have never experienced a "down" time -- it's always available. Though I've tried other software, LACRM has earned my trust and "trust" is everything!! I am confident in their knowledge which allows me to be confident in mine.
PROSLACRM is a part of my daily life; I use it multiple times hourly throughout my entire work week. I've been with them since 2013 and every note I've ever entered about my clients throughout the years is still right there at my fingertips: Birthdays, anniversaries, all past cruises, their personal information, preferred packages and upgrades, everything! LACRM makes it easy to ensure my clients feel special and well-looked after. With their program providing everything I need, I look real good in my client's eyes. Many times cruise guests are surprised to find I have hundreds of clients on board -- they exclaim, "I thought I was your only customer". It's easy to give them that, "only customer" feeling when everything is right in front of you at LACRM. There are many features I use to benefit my clients but, top of my favroites list is something for myself -- I enjoy their superb customer service. Anytime I didn't know how to do something or didn't understand it, they would quickly come to my rescue (even outside of their regular office hours!) and explain on my level to get me up and running again. They also follow-up with me to make sure it still works well for me. They definitely go the extra mile with a friendliness that doesn't feel or sound forced. They are ... just right!!
CONSThere is nothing about the software itself. However, I do not like that I have not taken full advantage of everything they have to offer. Originally when there was no phone integration (to my knowledge), I went elsewhere for phones and, especially, recorded lines (recordings have saved my bacon numerous times). When I learned of companies providing integration to LACRM or that have integration potential, I was already so entrenched in the first company I started with until I didn't make time to investigate any of the others. So, although there is nothing I like least about the software, there are things I could improve about my way of doing business. Being too busy to read/learn and make full use of all features is a shame.
Reason for choosing Less Annoying CRM
Their excellent customer service, their great assistance during onboarding, their willingness to answer all questions and explain things I did not understand at the time, the ease of use and organization of upcoming events, tasks, bookings, potential clients , etc. -- *all* business activity. They are the heartbeat of my agency!!
Reasons for switching to Less Annoying CRM
LACRM was the easiest to work with and to import my extensive client list and full client information. Additionally, not only were they easiest to use but, aside from the free systems, they were the most economical option available. BTW, amazingly, they have never gone up on their price -- I still pay the paltry sum I started with!! Because I was obviously the non-technical type, they did a whole lot of hand-holding during onboarding and, eventually, when I kept messing up the uploads, they took over the project and handled it for me -- so I was up and running quickly. They are truly the heartbeat of my organization and they are truly ... Less Annoying!
Avery
Legal Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2023
Air Traffic Control for Your Business. It's the DASHBOARD for sure
There are many but LACRM is a MUST for any business. I don't understand people who push back when I suggest they implement it. I have something happen now THREE times with different clients, and here is where LACRM has an opportunity to be creative in their marketing. Video is needed for potential employees of companies who DO NOT WANT TO BE HELD ACCOUNTABLE for their activities. I get pushback often from people who are offended that they have to enter data other than contact, into the platform. In other words, they don't want to be held accountable or document their activities. Garbage in equals garbage out.
PROSLACRM is powerful and easy to navigate. It's flexible too. One can use it for simple contact management, and that's fine, but when all the different modules are set up, this platform is the heartbeat of a business. The platform can easily be misunderstood, and I would imagine most users don't understand the full impact it can make in their activities. The "system" allows you to anticipate what's coming or not based on the activity entered.
CONSIntegration with a current system all depends if a company has its current system documented and understood by all. I provide consulting for companies interested in LACRM (that's one of my businesses). The LACRM part of implementation is seamless. I do have a few other issues. Mail handling is a problem, and I am not pleased with the responses from the team. I've used other CRMs that have the mail built into the platform and that makes for a more confident capture of needed data.
Reason for choosing Less Annoying CRM
Ease of use, cost.
Reasons for switching to Less Annoying CRM
Don't remember
Jen
Management Consulting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Nearly unstoppable
I've used Salesforce, Zoho, Active Campaign and now Less Annoying CRM. With the other CRMs I really disliked having so many specific fields of data to enter to be able to even enter a prospect into my pipeline. With LACRM, I really enjoy the customization options. If I decide that a particular metric matters, I can add a field to enter it, but I don't need it on there if its not important to me in my industry. This really keeps the work my reps and I do down to a minimum with a maximum output of useful information. That's the point of a CRM to begin with, so to me this really hits the nail on the head.
PROSLACRM is simple and easy to use. I love that it doesn't have many required fields for entering a new contact, so you can take notes on what you do know about an account without being forced to fill in fields you don't have information for yet. I'm using it for my inside and outside sales teams and we're easily able to track separate pipelines and lead sources. When a call comes in, it's easy to look up the prospect by almost any field of information to see if they've already spoken to a rep and get them to the right person. We even created "groups" to track things like new businesses, vendor currently in place at a prospect, and those without a program so that we can easily generate a list of those groups when new information becomes available they might like to receive. Example- A buyout of a competitor. To put it into bullet points: -Simple -Trackable -Customizable -Great for multiple users and teams -Most cost effective software I found -We get all the features at the lowest paywall, because there's only one plan and it's affordable as any other there -Always free always available customer service
CONSI can only think of one but boy would this make a difference for my outside sales team. There is no mobile app associated with the software. I assume there's one on the way. They recently updated the calendar portion of the software and made it much better, so I know they're improving the software regularly. They do walk you through how to set up a shortcut on your device to open their page in your browser, but it is not the same. My browser takes longer, I can't just click on a number to call it, it's harder to navigate on a small device like a phone. That said, the lack of the mobile app is literally my only complaint. This is by far the best CRM I've used, and the pros well outweigh the cons. I will bet they won't go too much longer without a mobile app, anyway.
John
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
I absolutely love Less Annoying CRM easy to use, simple, but very powerful and so inexpensive!
The price per month is incredible. I'm a one-man shop and that's the deal of the century for everything you get. The interface is easy to use, clear with great features, like totally customizable pipelines, robust calendar, groups, search, import and export, adding users and assigning permissions are both easy. I absolutely love the event setting where you can have a reminder text sent, customizable by you with minutes, hours, or days prior to the event. I put all appointments in there and I am ALWAYS reminded of my commitments. I never miss anything! BCC'ing LACRM on emails is so simple and therefore all communication is logged with that particular client. If I ever wind up with duplicate contacts, merging them into one is also very easy. In addition to contacts, I also use LACRM to track all kinds of things, like movies, books, and other lists that I need to manage. I used another CRM for a couple of years, and I only wish I had found LACRM sooner the difference is night and day from the other CRM, and I feel that I wasted two years with them, not being happy. I could not be more pleased with LACRM highly recommended. Finally, just so you know, I have no affiliation with LACRM. I am simply a very, very satisfied customer!
CONSOnly two things: 1) Calendar doesn't sync with iCal. 2) I wish the 'Find a Contact' field was accessible through command F from my keyboard. But those are relatively minor concerns, and I believe are on the wish list for future integration.
Pam
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
The Perfect System for Us
We absolutely love LACRM. The program meets our needs, but a product is only as good as the people who support it and this, is where LACRM excels. I don't think there is a customer service department better than LACRM. They are quick to respond to us. If they say they are going to get an answer, they'll get an answer and get right back to us. They are incredibly patient, eager to help and cheerful. They speak easy-to-understand English. When I talk with them about a problem, I feel like I'm their only client and they have all the time in the world to help me. Their client support team means the world to us and that's one of the primary reasons we won't ever change.
PROSWhat we loved most about LACRM is how easy it was to learn and how easy it is to use. No one in our office is highly technical, so we needed a program that people could understand quickly, was intuitive and allowed us to be up and running quickly. LACRM has exceeded our expectations. We can train new employees on the system and it doesn't take them long to become proficient. My staff LOVES LACRM.
CONSIt doesn't have all the advanced bells and whistles that some of the other programs have but, honestly, I'm not sure we really need them. As a database software to manage our client database and prospects, LACRM meets our needs. Too many features and I'm not sure we need them, and I like the idea of paying only for what I need. The price we pay is extremely fair and reasonable and affordable.
Reason for choosing Less Annoying CRM
Easy to understand. Affordable. Simple to implement. Served our needs at a very reasonable price.
Michael
Insurance, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
The CRM your staff will actually use!
Every time I've had a question or concern, lACRM has responded immediately to my needs. I always ask them when they are going to change from "Less Annoying CRM" to "Never Annoying CRM"?
PROSNone of LACRM's features get in the way of using the system. It's not burdened with fluff - features in search of a benefit.
CONSI'm transitioning from a tablet to my iPhone and miss the easy navigation available on the larger screen. I'm getting used to the Navigation/Page menu and suspect I'll soon forget the pain of change.
Reason for choosing Less Annoying CRM
I have used many CRM programs over the years. The more "powerful" a system is the harder it is to use and to get my team to use it. LACRM is perfect for small businesses that have a large number of clients and don't want to spend time working on their CRM instead of using it!
Reasons for switching to Less Annoying CRM
Ease of use.
Elijah
Real Estate, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Perhaps the best starter to intermediate CRM you can get
LACRM is one hell of a good product that has an excellent layout, great customer service, good mobility in implementation, and a price point that I don't think is beatable.
PROSIt's very flexible in implementation. I use it as a Realtor for every client introduction pipeline, and for renting I use LACRM for the entire deal start to finish, minus paperwork. The fact I can change the software to fit my specific needs means if I discover a more efficient way of working a problem I'm free to change the software some to fit my needs. If your currently running a small business like mine that require a lot of client interaction and no inventory, this is a killer software to have.
CONSIt's lack of reminder automation. Being that I work in real estate, timelines are important. Some types of clients, say renters, use the same kind of reminder pipeline over and over. Or initial first contact pipeline may have the same reminders spaced out over variable times unrelated to specific dates. Example: reminder every 5 days, then ever 10 days, then every 30 days for 4 months. Since these kinds of pipelines are consistent, it's a pain to have to open a calendar and set a reminder for each one of these tasks. It's just not time efficient.