Less Annoying CRM vs Conversational Cloud

RATING:

4.8

(576)

Less Annoying CRM has 576 reviews and a rating of 4.78 / 5 stars vs Conversational Cloud which has 39 reviews and a rating of 4.36 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (576)
4.4 (39)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 22, 2024
June 12, 2020
Pros/Cons
  • Pros

  • Once trained the product/software is easy to use and provides a great follow up service to our customers plus peace of mind for the user.
  • The integrations make it easy to work with no matter which ecosystem you might be in.
  • Cons

  • That I can't see reports as a user...or graphs. I don't like that there is no chat with other users feature.
  • Being too busy to read/learn and make full use of all features is a shame.
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  • Pros

  • The upcoming integration with bots along with rich messaging capabilities provide for a rick communication experience which our customers love.
  • Integrates and plays well. Easy for operators to use.
  • Cons

  • For as long as I have used it the only negative thing to it that I have been able to observe is that it does not collect customer's name in a way that it can label the chat with it.
  • Terrible customer support, a real pain to cancel the service...they continued to charge us even after the 90 day period from cancellation.
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Pricing Range
$
$
$
$
$
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Product Demo
Product Screenshot
Product Screenshot
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47 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos