About Lessonly

Lessonly is a cloud-based learning management system that allows users to build, share and track training materials and activity from a singular interface. It is primarily used by customer service teams, sales teams, and human resources. Lessonly is compatible with mobile devices and tablets, making the system accessible on-the-go.

Lessonly can be customized to match a company’s look by incorpating their logo, colors, and a personalized URL. Users can create unlimited courses and lessons, utlizing text, images, audio, video, and more.

Adding individual learners and groups to specific assignments can be achieved with just a few mouse clicks; through a due date feature, notifications are sent by email to ensure courses are ...


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125 Reviews of Lessonly

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February 2021

Danee' from Consumer Cellular

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Easy to Use Product, Amazing Customer Service, Huge Impact

As stated above, their customer support team is amazing! From the time you meet with your Enterprise Account Manager/Services Delivery Manager to finally launching Lessonly within the company, its painless and welcoming. There are so many options to build content, make it your own brand, and teach the learners. Lessonly helps with all of this to create a very smooth transition. You are also invited to join their community with likeminded people and have the ability to have discussions with others about their wins, while joining events where you can learn best practices on how to use the product.

Pros

Lessonly is simple and super easy to use on both the Learner and Admin side. A feature that is most impactful is Trigger feature. We use this to assign training content and it is a huge win for us! We have a large number of people starting weekly and it was getting difficult to assign content individually, with this particular tool in Lessonly, it made it so easy to create a group and set the trigger to auto send content on certain days the employees would need it. We also use this for our Knowledgebase system and it’s really nice to link those articles within training and not have it pop a new system for the employee to look at, as it’s all intertwined. A few other impactful features are the easy to use search bar to find the content needed and the “feature this lesson”. We like the use “feature this lesson” during our daily morning meetings to show our employees any important items, product releases, promotions are coming, etc. It sits right on the Learner’s page and allows them to view the Lesson without them having to search or it being assigned. I like the simplicity of the platform, it is so intuitive to use that there isn’t much time training anyone at the company to create content, which saves everyone time. Their customer support has welcomed us with open arms and made us feel like family. They are on top of answering our questions with such delight, you can really feel they care.

Cons

There isn't much to dislike about Lessonly. If I had to pick anything it would be the ability to not copy/duplicate Paths or a Lesson section. There are times when we create a specific path, but then need to create variants of it based on roles. Ex: Trainer versions of the same path. Same thing with a Lesson section, there are times a whole section is needed in another Lesson and the alternative is to copy paste or add the element to the element library (this can be nice as you can link the element, meaning if you change one Lessons element, it will change the others so you don’t have to go find the other Lesson to update).

Reasons for Switching to Lessonly

We were using another platform for our Knowledgebase system. It was hard to edit/update, and the process for feedback was very difficult on the learner and admin side. The search functionality was also specific, so you had to ensure you were spelling the title correctly or no results would populate. For the training part, we were using PowerPoint. Lessonly made it easy for us to have the same training company wide, while being able to edit during training with no hiccups.

February 2021

Megan from Fleetcor

Company Size: 1,001-5,000 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Lessonly is one of the best vendors to work with and the software is easy to use!

It's been great. The company as a whole is wonderful and provides great service.

Pros

I love how easy it is to build trainings in Lessonly. You do not have to be a traditional learning and development person to create lessons in Lessonly.

Cons

I do really wish you could pull up old drafts. Currently, once you click publish, you're unable to go back to an old draft if someone doesn't get updated or launched as planned.

Reasons for Choosing Lessonly

We do not always have the ability to play videos, but we can read and you can use that easier as a knowledge source than trying to go through a video.

December 2017

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

December 2017

Simple, basic LMS.

It was a simple, easy way for us to scale learning for our quickly growing organization. That being said, it feels like we grew faster than Lessonly was able to keep up with, so now we're looking for a more robust LMS that will provide more flexibility as we become more sophisticated in how we're approaching education as a company.

Pros

The interface is clean, and lessons are relatively easy to create. Because it has such a minimalist design, there were very little extra work needed to make it look nice and enticing for our team to use.

Cons

They've only just now begun to add support for SCORM, relying solely on their built in editor for awhile. The customer support team is responsive, but very few changes or updates seem to be made from user feedback. It also felt as though substantial updates to the app were few and far between. This was disappointing, to say the least.

August 2020

Olivia from Omni Financial

Verified Reviewer

Company Size: 51-200 employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Excellent for the inexperienced & seamless onboarding

We streamlined training and knowledge database within Lessonly. We also utilize Lessonly to send out newsletters which cut back our email and slack clutter. We also utilize Lessonly to track mandatory continuing education for our licensed professionals and mandatory HR updates, everything is traceable within Lessonly Insights.

Pros

We use this mostly for Knowledge Management System but we also use Lessonly to onboard new employees. The interface is engaging and extremely user friendly. Support is extremely fast and responsive. Superb customer service.

Cons

The quizzes and practice on demand are a bit clunky. There are no options to roll out the same quizzes to the same user, only limited to scoring system where they can re-take if failed. Practice on demand is only in a narrative scenario so it's only useful for written scenario which is not useful for us. Integration was a bit hard to do with Salesforce.

Reasons for Choosing Lessonly

Great demo and presentation. Extremely user friendly. Extremely easy to navigate and set up for administrator role. Price and templates.

May 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

The Goldilocks of LMS Software

Before committing to Lessonly, I looked into quite a few LMS solutions. I found this to be the perfect middle ground in terms of price and features. It's really suited for a smallish (under 50 employees company), though I believe they have other plans for larger businesses or teams. Beyond just features, I couldn't be happier with their support. I never found their sales team be pushy which is always a wonderful bonus. They also have quite a few meetup events with company reps which I'm a big fan of.

Pros

-From the pitch to implementation, their support was fantastic. They really helped to make sure this would suit our needs and after signing the contract, they followed up to set up a few meetings to make sure we fully understood how to use it to its full capacity. -It's extremely straightforward and easy to use for both administrators and learners. It was so simple I felt like I was missing something, but they assured me that wasn't the case :) -It offers a lot of information and lessons on how to actually train and improve your training process at no additional cost. This has proven to be a really invaluable resource and has improved our training program and saved time in developing it. -I love that it integrates with Zendesk.

Cons

-I wish it allowed for some more customization or formatting variation. -Though you can easily embed videos, you can't host them through Lessonly. We knew this going in so it obviously wasn't a dealbreaker, but it would be nice. -As an administrator, I really wish it was possible to create a grading key. I find I create a lot more multiple choice quizzes because it's just too hard to grade written answers.

Reasons for Choosing Lessonly

-Price -Features -Their support -Their flawless pitch and demo -Integration with Zendesk and MaestroQA

February 2021

Trav from Employmetrics

Company Size: 51-200 employees

Industry: Human Resources

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great platform and great people!

I love Lessonly. I'd like to see improvements to the gradebook and have pre-made content available, but neither of these things are dealbreakers. The LlamaNation community is a huge "pro" and one of the biggest differentiators between Lessonly and other LMS platforms. I am proud to be a llama! I highly recommend Lessonly to anyone looking for an intuitive LMS for creating custom content.

Pros

Lessonly's platform is super easy to use to create custom, engaging L&D content. And if you ever get stuck, they have fantastic employees ready to help and a customer community for additional support.

Cons

The ONLY downside to Lessonly is that everything must be created. There is no (to my knowledge) out of the box content. Lessonly should hire us to create that for them!

February 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Easy to use, perfect learning tool for nimble companies!

The Lessonly team is beyond good. They are helpful, responsive, kind, and you can tell that they obviously have a fun time doing it all! I have found them to be very receptive to product recommendations, etc.

Pros

Lessonly is VERY easy for users. They rarely have to ask for help in accessing and completing their assignments. It is customizable and has great design that makes it feel like a forward thinking learning platform.

Cons

I would love more pre-loaded trainings. For a small team, it is hard to keep up with content creation.

August 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2020

Lessonly was great during training at my new job!

Overall, Lessonly has been great! Would definitely recommend for any type of training

Pros

Lessonly was a great tool for training/onboarding in my current role. Since we are work from home, it was hard to have quizzes or lesson overviews with our group. Lessonly made it super easy. You could just go in and answer directly on your computer and you could see your responses after you submit for when you review the answers with the group.

Cons

There were a few glitches connecting the screen record and the audio record at times (I know a few people had these issues multiple times). I am not sure if it is because we use macs, but I had to restart my computer/chrome a couple times but then I eventually got it to work.

March 2019

User Profile Picture

Caleb from ThriveWell NG

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2019

Lessonly review

with Lessonly, I can easily train my business team and collaborate with them on useful contents.

Pros

It is very easy to create teachable contents using Lessonly. Lessonly provides me and my team with a powerful learning system coupled with advanced coaching functionalities.

Cons

The dashboard needs to be jazzed up a little bit with more customization features for contents.

June 2018

romay zuleima from Universidad de Oriente. Nueva Esparta

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

June 2018

Excellent tool of training

Organization of classes for training teachers

Pros

For the course of educational training, the tool is very usefulness and allows to share videos and projections of images dynamically

Cons

The cost is a little bit high and the explanation for the functioning results something complicated

November 2016

Ruben from Bynder

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2016

Lessonly is the most intuitive LMS out there!

Due to the growth of our company, we needed a Learning Management System (LMS) that would help onboarding all the new hires. Before we used a powerpoint presentation, but that wasn't maintainable nor scalable since we have multiple offices around the world. That's why we started looking for a web-based LMS that was very easy to work with, both for the administrator creating content as for the users doing the online courses and quizzes. And if possible with a very simple yet slick design. After some research we found Lessonly and it checked all the boxes. And now we are not using Lessonly just for onboarding new hires, we are also using it to train existing employees. Each department within Bynder has a specific team member that creates lessons and quizzes. Since it is soo simple to create / edit content, my life as an administrator maintaining it is also very easy. Every day I receive an email with all the lessons that have been completed by our colleagues. But I also receive notifications if some colleagues have missed their deadline. Last thing I would like to point out is the great service we get from our Client Experience Manager. Whenever I send an email, I always get a reply within a few hours. When I ask a question, I always get an answer. Or sometimes even better, an instant solution! When I request a conference call, my client Experience Manager is always available to catch up, discuss the feedback I have received from our new hires (who are very enthusiastic about our online Training Centre) and talk about new road map features. Several times I came up with suggestions that later I could explain in detail to their VP of Product - everything to make their product better and therefore my experience. That is the kind of company we like to do business with!

Pros

- Easy to create content for administrators / creators - Very intuitive to work with for new hires - Web-based so changes in lessons made are updated automatically - Overview of all users who did (not) complete their lessons - Automatic email reminders for uncompleted lessons - Great service from Client Experience Manager

Cons

The dashboards with information and statistics about who is assigned to which lesson and which user has still lessons open are available, yet they could be more advanced based on our personal preferences. I have been informed this is on the roadmap so I am really looking forward to that.

February 2020

Maija from Zeel

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

February 2020

Good concept, not so useful for managing large numbers of learners

Pros

I like that Lessonly allows our company to create custom training modules that can be sent out to our network.

Cons

I wish that Lessonly had more user-friendly reporting of completed assignments. Our team monitors completions by regions, with different managers being responsible for learners in different areas of the country, yet there is not a convenient way of sorting completions by location on the platform - one must manually enter the location for each user, then download the reports as a spreadsheet in order to sort by the location field. Sending invitations is also far too manual of a process - needing to type in the name of each learner (as opposed to being able to auto-invite by location or date added) is tedious and can be problematic when two users have the same name but only one needs to be sent an invitation. There's no additional information, such as email address, available in the invite flow to easily differentiate users. Also, many of our learners have reported that the navigation of lessons is not the most convenient. When reviewing previously completed modules, the navigation menu is limited, forcing them to click through numerous pages in order to get to the one they wish to review. As an admin, I also found the chat box that pops up in the corner every time I visit the site to be annoying, with no option to permanently disable it.

November 2016

Melina from Thompson Thrift, Inc.

Company Size: 51-200 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2016

Great Solution for Online Training

We use Lesson.ly to help provide training to all of our employees; however, it has been most helpful to train our field staff who we do not see in the office that often. We are able to provide information to this group and ask them a few questions to attach accountability to them for knowing or being aware of policy changes, common issues in the field, and safety topics. We are also planning to offer blocks of training to new employees based on their position in the company to assist in orientation and beyond. I would also like to comment on the customer support. I like that I can send one of my reps a quick email to describe an issue I'm having and I get a fast response. I don't think I've ever waited more than an hour... usually it is just a few minutes. I appreciate that.

Pros

Flexibility to train on any topic, technical support, contact with my rep, feel like I am a partner and not one of many customers

Cons

I would like to have more capabilities like on PowerPoint to jazz up the lessons (colorful backgrounds, effects, etc.).

July 2018

Meagan from ParkWhiz

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

What did I do with my life before Lessonly?

if you have anyone in your company that's remotely-based, lessonly is a godsend. so easy, very fair pricing, and wonderful support/CSMs. two thumbs up!

Pros

constantly improving (been with them for 1.5 years and they constantly release new features), love that their decisions are research-based and some of their workforce are academics who have studied learning/teaching techniques. SO EASY to just write a lesson... adding people is easy, managing teams is easy (especially with the upgraded version, you can "hide" irrelevant lessons from separate teams). recently improved search and UI of the learning library was much appreciated. you can embed gifs, images, videos, sound clips, etc into lessons to make it as interactive as possible. our CSM is always around to help with 1:1 advice and the general support team is wonderful as well!

Cons

creating and managing tags leaves something to be desired - just not as intuitive as other parts of the platform. otherwise i still yeard for an easier way to manage lessons, something VISUAL like a tree or flowchart to quickly understand what lessons exist under what paths/teams - that's pretty minor though and not nearly a dealbreaker

November 2016

Diane from The Training Aide LLC

Company Size: 1 employee

Industry: Professional Training & Coaching

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2016

eLearning made simple

With Lesson.ly's intuitive platform anyone can create engaging online learning. Their built-in styles give you the most desired editing functions -- for example, callouts and having images that the learner simply clicks to enlarge. You can create content quickly and collaboratively without worrying about formatting or authoring tools. As an instructional designer, I especially appreciate being able to deliver small chunks of material. It means that learners aren't waiting for a full course in order to get training. It makes keeping content up to date isn't a huge project. And it encourages learners to take and retake lessons when they need them. However, having a lot of smaller lessons as opposed to fewer large courses makes working with the catalog a little challenging. I've needed to rethink how to structure and manage content. It still feels a little clunky, and I think a large catalog may prove difficult. However, Lesson.ly has also been making improvements. And that brings me to my last point. The Lesson.ly team is fantastic. They are invested in your success, and it shows in everything they do. When you are working in the platform, they are just a click away. They listen. And they follow through. If you're looking to build out informal or subscription types of learning, I definitely recommend trying out Lesson.ly.

Pros

Ease of use. Great support.

Cons

Content catalog is a bit clunky. With lots of small lessons, it's hard to visualize what is in the catalog.

September 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

September 2018

Good for remote teams onboarding

We started to spend 60%! less time on remote teams onboarding, so it's got easier to adjust out business to changing technology demands.

Pros

Out onboarding plan had been a difficult to manage Excel spreadsheet for a long time. Eventually, I was able to persuade management to use some more appropriate solution. We compared Lessonly vs WorkRamp and lessonly was the winner because of more reach features set. Thanks to feature that allow to track trainers activity, we were able to motivate experienced employees to create a number of training materials (most of people were able to use the app right away, without any training) and reward top performers.

Cons

Some of trainers reported they experienced formatting issues when creating complex training materials.

November 2016

Sarah from Havenly

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2016

Easy to use, incredibly effective

I've used Lesson.ly for about 6 months now, and am very happy with it. We have teams of contractors who perform services on behalf of our company, and Lesson.ly has made it easy for us to create content, send it out in a digestible way, and then monitor compliance. I do think the software lacks a few bells and whistles that would truly make it amazing, but what they lack in tech features they make up for in customer support. Their team is always willing to go above and beyond to help us figure something out or find a workaround.

Pros

Lesson and course format for content creation, referenceable content in a "learning library" format, easy to monitor compliance, easy to create content.

Cons

Admin dashboard could use some improvement and more wiki functionality. I would also like a bit more customization in terms of formatting the content.

November 2016

Keenan from Sprout Social

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2016

Easy to use with a great support team.

We looked at a few tools to help us provide better training to our new hires and existing employees. None were as easy to use and nicely designed as Lessonly. The user experience is our main priority, and that's where Lessonly has a huge leg up over their competition. There are some features we'd like to have, and we've had an opportunity to share our feedback during the entire sales/onboarding process. We even had a chance to share feedback directly with members of their leadership team. Everyone has been friendly, responsive, and seem to genuinely care about our overall experience. Their customer support has been top-notch as well. Extremely helpful and speedy in their replies. Recently, a bug I submitted was fixed within hours, with a nice follow up email to confirm. So where certain features lack, they make up for in a great experience. I feel like I can trust them to keep improving their software.

Pros

UI/UX design. Customer service.

Cons

Would love a more intuitive experience navigating around the gradebook or managing existing lessons. PDF export of grade data is also something we'd love to see.

February 2020

Olivia from TEEMA Solutions Group Inc.

Company Size: 201-500 employees

Industry: Staffing and Recruiting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

February 2020

Super user friendly

We launched a new training program with Lessonly. Their onboarding with us was excellent - super supportive and patient with our long decision making process. Their customer support is super responsive and great to work with.

Pros

Really easy to build lessons without a lot of technical know-how. It is quick to get content in, publish, and assign out to users. The interface is very clean and self-explanatory to use.

Cons

Some of their texts options are limited (colours, sizing). You can't copy and paste whole sections of content from one course to another easily.

November 2016

Aaron from Octiv

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2016

Simplify your e-learning!

As a user of several large LMS systems, most recently one from Oracle, I constantly lamented the fact that I was spending more of my time managing and learning their HUGE system than I was thinking about the impact of the learning material I was creating. When my learners told me they "just wanted to know what they had to do" I wasn't able to act on that feedback and make learning easier within the bounds of the LMS world. It was just more difficult than it was worth. Lesson.ly has been a breath of fresh air for me! It has less features than an LMS (on purpose) because they have realized that if the learning isn't simple, the learner won't want to engage with it. I highly recommend checking them out if you want to simplify your learning strategy and increase your employee's productivity and on-the-job confidence.

Pros

Ease of use and helpful service team.

Cons

I have to use a lot of other software to manipulate images, videos, etc...because Lesson.ly doesn't include much in the way of content or design within the software.