We use Lime in many different ways in the company. But it gives us a complete picture of our products, customers, support and agreements since they all connect to each other. A good platform!

Lime is easy to use and very useful in making selections from the different tabs. Its great how all the different tabs (business areas) integrate with each other. Its easy to add functions/fields as a administrator.

The online version is not easy to access on the smartphones. Better if it was an app to download instead.

This has helped us keep track of our prospects and customer in a way better way than previous solutions with excel sheets etc. Now we have one installed process which could be better on our end, but as CRM's go, we have everything we need with Lime.

Easy to use, integration was a bit tricky since we had a lot of customization done, but always satisfied with our salesperson, [SENSITIVE CONTENT HIDDEN]. I like the way it is configured and that the functionality is wide, a lot of tiles and you can configure it with personalized filters.

There could be more manuals/instructions - we find the statistics module a bit difficult and therefor are we not getting everything possible out of the application. Ideally, it would also be a full on cloud solution with the same functionalities as the on prem, but they are getting there.

We have now control on our products and customers

easy to have control on our products and on what customers the products are connected to

should be more ad on´s included in standard

Easy to administer and to use.Filters and views make it possible to see what you are most interested in. A big challenge is to get the user to register relevant data in the system.

The access to self-administer certain parts of the system. Change text and add / delete fields without having to hire a consultant. Make it fast to help the user customize the system.

Integrations with our own business systems partly due to the installation "on premise" instead of cloudsolutuion hosted by Lime. Desktop client functionality is not fully implemented in web client

LIME is supporting Malux to maintain a high level of internal and external customer service. Helps us save alot of time and not letting any case fall behind.

The customizable product, its owned and developed fully by the same people who sold it. Which can make all the diff when it comes to understanding and meet business needs.

The lack of a full experience mobile app. The poor integration with Office 365 and calendar synk. The file viewer gui is to elaborate, and missing preview functions for common formats.

We can get reports of our data in more or less any format we want, at the same time as we have a user friendly system for our staff to work with.

Lime offered to build a portal for our member organisations, making it possible for us to cooperate and share information on multiple levels. We were in need of quite a lot of customization. The team at Lime was great to work with. They helped us sort out what is really important, and to break free from old habits in our old system.

As a non-profit organisation we have limited funds to keep developing the system. Lime did a really good job building a solution for us, but of course there are things we would like to keep developing.

Easy to update our customers business and history etc. Easy to access while on the goNice staff at the support. (Although we have changed customer client three times in a year)Things to improve:Easier and more customerfriendly updating of for example Info tilesUpdates about latest updates are not communicated to the clients in the best way.

Ease of use while on the go salesThe "To do list"

That it has three different softwares for me as an admin to update at : Admin, LISA and Client is too much and LISA doesn't work on my new computor with latest Windows.

Scalability in filters in order to see day-to-day operation in sales

Transision to Online version is complex and slow

Good experience, easy to use and powerful.

It is simple to use and very powerful filtering and view setup. Batch editing is easy and fast to do. When needed, export and import is easy.

The admin interface LISA must be replaced with a in app solution. Can not connect e-mail direct to companies insted of persons.

Easy to see what has been done and to get structure regarding offers, agreements and business.

Easy to begin/learn to new coworkers. Quick to use in the daily business.

Quite expensiv to develop and to gain education frpm Lime.

I like that the new tab system allows me to find a lot of information about a specific person/company in a easy way. We are mostly using it for keeping track of possible leads and network possibilities we are slowly starting to realise the options for email integrations and what that can help us with.

I love that it is easy to use, that you can use it on any device and that it instantly merges with the other information on the plattform. Im looking forward to using the mail integration when we have set that up.

Im missing some of the features that are available on the desktop version (pc) that doesn't appear in the web based application. Such as possibility to export my previous events to a excel document.

The way you work with the system is familiar since it works with rows and columns and in many way reminds you of Microsoft Excel. You can customize a lot on your own without having to involve external consultants (e.g. adding/removing various types of input data fields, changing layout, etc.).

The e-mail integration could use some more work to make it easier to work inside LimeCRM instead of having Outlook opened on the side.

Web interface is very easy to use. With a short admin exucation there are lot a local admin can customize without using LIME developers.

More integration out of the box with outlook /office365, admin webportal is old and outdated (InternetExplorer) High security risk

Full control of all processes, from sales to service issues on machines and documentation! It is great!

The flexibility and that I'm after all this years still are surprised how well it supports our processes and could adapt to new needs!

That i cant run it at on Azure DB (Maybe solved now?)

With out CRm I would have spent hours on customer follow up and analysis. I save so much time!

That it is easy to use and helps me to reach my goals. If anything goes wrong support is there for you.

The segmentations features. When I use set segmentations it works well but it is troublesome to create own segmentations.

What I like most as a developer is that Lime CRM can be adapted to the business. That it is possible to integrate Lime CRM with other systems such as financial systems. It is also very good that there are APIs that we can use against our self-built systems.

Although it is good that there are APIs and that Lime CRM is customizable, I miss more modern ways to build and customize the system. Everything from customizing fields to building templates.Also missing some functions via the APIs.

Since the Lime CRM is based on excel it is easy to use and it was quite logical to set up and customize for our use. I mainly use it to find and add contact information and for that is works perfectly. It is great that you can link people to companies or to other people (i.e. assistants). It is also easy to make different kind of contact listst, add tasks or projects. I use this a lot also when planning different kind of networking events too.

Our company doesn't really have direct clients or products that we sell, so Lime is not always completely designed for our needs. But this was something we found out to be the problem with almost all the CRM systems.

Wery clear how to use and easy to search

Easy to use, very clear how to navigate and search

Logging in can be a problem for some users as well as problems after updates

CRM features are good for our front desk services.

Lime BI is poor what comes to graphical featuress

I really like´s it!

Easy to use and lots of custom options. Easy to sort columns and data.

Nothing i guess. I´m really pleased how it works.

ceeping track of leads and everything that ivolves the customer

Desktop program is easy to use, i get a good picturae of all my open sales leads

The emals sent to me when customers are signing orders, would be great if the mail can write the customer details in the text in the mail

Can't work without it

Easy to search and orgonize your documents

Integration tools and 2factor autentication only in Azure

Offers, meeting minutes, contactswe use also report tools to see our performance

easy to use and stable. Reports are good

Noting but good!

The product is easy to use and helps our sales force every day. We're very pleased with the support och the help with new integrations towards out other systems

Not the best product for Mac users, have to use the web-version and that does not align with out process in an optimal way.

Easy of use and and easy of adoption to our businessmodel

We use the webclient this summer, we have seen issues with Lime to load