LionDesk
About LionDesk
Awards and Recognition
LionDesk Pricing
Free 30 day trial - no credit card required. Then $30.00/month including features such as full CRM, video emails, video texting, custom drip campaigns, contact lists, reporting, document storage, and more.
Starting price:
$30.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for LionDesk
1 - 5 of 94 Reviews
Charles
Real Estate, 2 - 10 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed October 2021
Great resource to have for real estate professionals.
Jennifer
Verified reviewer
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Finally a CRM I can PROMOTE wholeheartedly!
Amazing! No more contacts in a dozen places. Leads from sites like Zillow, Realtor.com, others drop right into LionDesk; even free leads! Sync with Google puts ALL emails in LionDesk. Contacts engage via email or text in response to auto-drip campaigns. LD will call me and ring through to contacts when I tell it to. LionDesk helps you run your business like the real estate pro you are. It's the missing link in your marketing toolkit; what an impact it makes.
PROSIt really works to convert leads, nurture past clients, and stay on top of your real estate business. I set LionDesk up for REALTORS® so it offers max performance from day one. So many features for a great price. The interface is easy to learn, and come back to after a few days on non-use. Nice mobile app. Marketing section with emails/texts/tasks has quality content, easy to set-up. Owner and support staff really care and do a great job. Online help is thorough. I am super picky and vet CRMs completely. First CRM I've given two thumbs up, EVER!
CONSWould love to see mobile app features expanded. LionDesk welcomes input from users and makes improvements based on them.
Vendor Response
Thank you for the awesome review Jennifer! We are so glad to hear you had a wonderful experience using LionDesk! David Says Hi! #ROAR
Replied September 2019
Jay
Real Estate, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
One of the Best CRM's that I'ved used
I'm staying on track with following up with clients is the best thing. I like how it is connected with products like ShowcaseIDX.
PROSThe simple prewritten emails and text messages that I can send individually or to the entire account.
CONSThe new version of the product is difficult to use. Video email does not get viewed.
Reasons for switching to LionDesk
My real estate MLS offered LionDesk as a member benefit. Ixact is great at sending out a monthly newsletter but I get a low reader rate....I find it to be a waste.
Vendor Response
Thanks for the review Jay! And thanks for choosing LionDesk as your integrated CRM. #ROAR
Replied September 2019
Thaine
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed July 2018
eMail sent from LionDesk ends up in Client Junk Mail.
Client Database/Repository
PROSUser Interface and list of potential features (everything not included in base price) Lead Emails include a copy of the original email.
CONSLionDesk uses a third party email vendor (SendGrid) who does not directly support clients of Liondesk and the complexity of email delivery these days is beyond the skillset of most people including the LionDesk support staff. I have multiple CRM and Real Estate applications that send emails to my clients/leads on my behalf without any issues such as; Top Producer, Follow-Up-Boss, Pro Agent Website, etc. and only my emails from LionDesk end up in the clients spam or juk email folders. I have spent many hours working with Microsoft, Godaddy and Liondesk support trying to get LionDesk to succesfully send emails and have done everything in my power to configure everything correctly from DKIM to SPF to DMARC. Below are a few things Liondesk can do to improve the likelyhood of email being received by recipients. - If LionDesk/Sendgrid would provide the list-unsubscribe it would help, - if LionDesk/Sendgrid would include a text copy with each email it would help. - Align email domaikns so that DMARC can be checked. - Provide sample DKIM, and SPF settings based off LionDesk settings instead of Sendgrid suppport links. Without functioning email LionDesk is a crippled product.
Vendor Response
Thaine, Thank you so much for your feedback. It is very appreciated. Feedback like this helps us develop LionDesk to be a better sales platform for our customers. Your concerns have been forwarded to the correct department. Thank you again, and please do not hesitate to reach out for any assistance with LionDesk.
Replied September 2018
CHARLES
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great resource to have for real estate professionals.
great value, more features available than needed, but good to know its there
PROSIncluded with realtor board membership, means lower overall cost
CONSThe learning curve was steep at first due to many features. But, once overcome, its great.
Reason for choosing LionDesk
better value. included with relator membership, and similar in features
Reasons for switching to LionDesk
Value and features