# LiveAgent vs monday.com - 2026 Comparison - Software Advice > LiveAgent vs monday.com - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/crm/liveagent-profile/vs/monday-com --- [Home](https://www.softwareadvice.com/) / [Construction Management Software](https://www.softwareadvice.com/construction/project-management-software-comparison/) / LiveAgent vs monday.com Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 15, 2026 # LiveAgent vs. monday.com: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 15, 2026 # LiveAgent vs. monday.com: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/liveagent-profile/) [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Starting Price $15.00per month Free trial Free version Pros: - Customer Support - Live Chat Cons: - Email Management - Call Management Who uses LiveAgent Based on 1787 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (23%), Retail, Consumer Goods & Services (13%) and Professional Services (12%) - Top use cases: Live Chat (25%), Help Desk (19%) and Customer Service (19%) 88% of users recommend this product [](https://www.softwareadvice.com/marketing/monday-com-profile/) [monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6051)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Starting Price $9.00per month Free trial Free version Pros: - Project management - Team collaboration Cons: - High pricing - Confusing user interface Who uses monday.com Based on 6051 reviews - Popular among: Small businesses - Most common industries: Professional Services (18%), IT & Software Development (16%) and Retail, Consumer Goods & Services (10%) - Top use case: Project Management (39%) 77% of users recommend this product [](https://www.softwareadvice.com/crm/liveagent-profile/) LiveAgent 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) [](https://www.softwareadvice.com/marketing/monday-com-profile/) monday.com 4.6 [(6051)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.7 Based on 1,787 reviews Ease of use 4.6 Value for money 4.6 Customer support 4.7 Functionality 4.6 4.6 Based on 6,051 reviews Ease of use 4.5 Value for money 4.3 Customer support 4.4 Functionality 4.5 ## User interface * * * ## Key features Features selected based on 7,838 reviews from Construction Management * * * Autoresponders 4.5 Billing & Invoicing N/A Budget Management N/A Canned Responses 4.6 Chat/Messaging 4.7 Document Management N/A Autoresponders N/A Billing & Invoicing 4.1 Budget Management 3.5 Canned Responses N/A Chat/Messaging N/A Document Management 4.4 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Shift4ShopNot enough reviews ](https://www.softwareadvice.com/ecommerce/3dcart-profile/)[ BigCommerceNot enough reviews ](https://www.softwareadvice.com/ecommerce/bigcommerce-profile/)[ ProjectManagerNot enough reviews ](https://www.softwareadvice.com/project-management/projectmanager-profile/) [ BitbucketNot enough reviews ](https://www.softwareadvice.com/ide/bitbucket-profile/)[ AsanaIntegration rated 4.1 from 22 reviews ](https://www.softwareadvice.com/project-management/asana-profile/)[ StripeIntegration rated 4.7 from 25 reviews ](https://www.softwareadvice.com/product/49509-Stripe/) ## Reviews * * * VR Vishal R.Customer Support ExecutiveElectrical/Electronic Manufacturing, 1001-5000 employees "According to my experience live agent help us in providing the best customer support for our company and create a good relationship with our clients all over the world wearable to respond to complaint tickets just in few minutes" May 8, 2026 LD Lukáš D.CEOSecurity and Investigations, 11-50 employees "Email response times are frustratingly long, and the absence of phone support or screen-sharing options makes resolving complex issues unnecessarily slow." Apr 30, 2026 LR Luis R.IT managerPharmaceuticals, 11-50 employees "It allows you to customize workflows according to your business needs, which is especially useful for managing projects, tracking tasks, and collaborating across teams." Apr 29, 2026 Enish S.OperationsInformation Technology and Services, 11-50 employees "There's also a learning curve around process management — building multi-board workflows with dependencies and linked items feels unintuitive at first, and I ran into a few bugs where automations fired twice or didn't trigger at all (though this seemed to resolve itself after a day)." May 18, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Salesforce Sales Cloud vs LiveAgent](https://www.softwareadvice.com/compare/2764-Salesforce/vs/109980-liveagent/)[Zendesk Suite vs LiveAgent](https://www.softwareadvice.com/compare/26892-Zendesk/vs/109980-liveagent/)[Smartsheet vs monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/vs/smartsheet/)[Wrike vs monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/vs/wrike/)