# LiveAgent vs respond.io - 2026 Comparison - Software Advice > LiveAgent vs respond.io - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/crm/liveagent-profile/vs/rocketbots --- [Home](https://www.softwareadvice.com/) / [Distribution CRM Software](https://www.softwareadvice.com/category/3846-distribution-crm/) / LiveAgent vs respond.io Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 8, 2026 # LiveAgent vs. respond.io: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 8, 2026 # LiveAgent vs. respond.io: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/liveagent-profile/) [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Starting Price $15.00per month Free trial Free version Pros: - Customer Support - Live Chat Cons: - Email Management - Call Management Who uses LiveAgent Based on 1787 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (23%), Retail, Consumer Goods & Services (13%) and Professional Services (12%) - Top use cases: Live Chat (25%), Help Desk (19%) and Customer Service (19%) 88% of users recommend this product [](https://www.softwareadvice.com/live-chat/rocketbots-profile/) [respond.io](https://www.softwareadvice.com/live-chat/rocketbots-profile/) 4.6 [(52)](https://www.softwareadvice.com/live-chat/rocketbots-profile/reviews/) Starting Price $99.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses respond.io Based on 52 reviews - Top use case: Live Chat (46%) 85% of users recommend this product [](https://www.softwareadvice.com/crm/liveagent-profile/) LiveAgent 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) [](https://www.softwareadvice.com/live-chat/rocketbots-profile/) respond.io 4.6 [(52)](https://www.softwareadvice.com/live-chat/rocketbots-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.7 Based on 1,787 reviews Ease of use 4.6 Value for money 4.6 Customer support 4.7 Functionality 4.6 4.6 Based on 52 reviews Ease of use 4.6 Value for money 4.5 Customer support 4.5 Functionality 4.4 ## User interface * * * ## Key features Features selected based on 1,839 reviews from Distribution CRM * * * Autoresponders 4.5 Canned Responses 4.6 Chat/Messaging 4.7 File Sharing 4.6 Mobile Access 4.5 Multi-Channel Communication 4.5 Autoresponders 4.5 Canned Responses N/A Chat/Messaging 4.6 File Sharing 4.0 Mobile Access 4.4 Multi-Channel Communication 4.8 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Shift4ShopNot enough reviews ](https://www.softwareadvice.com/ecommerce/3dcart-profile/)[ BigCommerceNot enough reviews ](https://www.softwareadvice.com/ecommerce/bigcommerce-profile/)[ ProjectManagerNot enough reviews ](https://www.softwareadvice.com/project-management/projectmanager-profile/) [ MessengerNot enough reviews ](https://www.softwareadvice.com/internal-communications/messenger-profile/)[ WooCommerceNot enough reviews ](https://www.softwareadvice.com/inventory-management/woocommerce-profile/)[ TelegramNot enough reviews ](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/) ## Reviews * * * VR Vishal R.Customer Support ExecutiveElectrical/Electronic Manufacturing, 1001-5000 employees "According to my experience live agent help us in providing the best customer support for our company and create a good relationship with our clients all over the world wearable to respond to complaint tickets just in few minutes" May 8, 2026 LD Lukáš D.CEOSecurity and Investigations, 11-50 employees "Email response times are frustratingly long, and the absence of phone support or screen-sharing options makes resolving complex issues unnecessarily slow." Apr 30, 2026 Ryan C.FounderComputer Software, 11-50 employees "The biggest strength is how well it handles complex, real-world conversation flows across multiple channels, teams, and outlets without becoming fragile." Dec 17, 2025 MR Mialinirina Davidien R.Booking ManagerEvents Services, 11-50 employees "Sometimes there are messages dedicated to another client sent to another client so , I wish I could delete the message instead of apologizing for the mistake." Sep 17, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Salesforce Sales Cloud vs LiveAgent](https://www.softwareadvice.com/compare/2764-Salesforce/vs/109980-liveagent/)[Zendesk Suite vs LiveAgent](https://www.softwareadvice.com/compare/26892-Zendesk/vs/109980-liveagent/)[Salesforce Sales Cloud vs respond.io](https://www.softwareadvice.com/compare/2764-Salesforce/vs/66713-rocketbots/)[Zendesk Suite vs respond.io](https://www.softwareadvice.com/compare/26892-Zendesk/vs/66713-rocketbots/)