# LiveAgent vs UJET - 2026 Comparison - Software Advice > LiveAgent vs UJET - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/crm/liveagent-profile/vs/ujet --- [Home](https://www.softwareadvice.com/) / [Call Recording Software](https://www.softwareadvice.com/call-center/call-recording-comparison/) / LiveAgent vs UJET Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 8, 2026 # LiveAgent vs. UJET: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 8, 2026 # LiveAgent vs. UJET: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/liveagent-profile/) [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Starting Price $15.00per month Free trial Free version Pros: - Customer Support - Live Chat Cons: - Email Management - Call Management Who uses LiveAgent Based on 1786 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (23%), Retail, Consumer Goods & Services (13%) and Professional Services (12%) - Top use cases: Live Chat (25%), Help Desk (19%) and Customer Service (19%) 88% of users recommend this product [](https://www.softwareadvice.com/telemarketing/ujet-profile/) [UJET](https://www.softwareadvice.com/telemarketing/ujet-profile/) 4.6 [(140)](https://www.softwareadvice.com/telemarketing/ujet-profile/reviews/) Starting Price $80.00per year Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses UJET Based on 140 reviews - Popular among: Enterprise organizations - Most common industry: Retail, Consumer Goods & Services (55%) - Top use cases: Call Center (19%), Customer Support (9%) and Live Chat (6%) 91% of users recommend this product [](https://www.softwareadvice.com/crm/liveagent-profile/) LiveAgent 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) [](https://www.softwareadvice.com/telemarketing/ujet-profile/) UJET 4.6 [(140)](https://www.softwareadvice.com/telemarketing/ujet-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.7 Based on 1,786 reviews Ease of use 4.6 Value for money 4.6 Customer support 4.7 Functionality 4.6 4.6 Based on 140 reviews Ease of use 4.8 Value for money 4.8 Customer support 4.8 Functionality 4.6 ## User interface * * * ## Key features Features selected based on 1,926 reviews from Call Recording * * * Autoresponders 4.5 Call Logging N/A Call Monitoring N/A Call Recording N/A Call Routing N/A Canned Responses 4.6 Autoresponders N/A Call Logging 4.9 Call Monitoring 5.0 Call Recording 5.0 Call Routing 5.0 Canned Responses N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Shift4ShopNot enough reviews ](https://www.softwareadvice.com/ecommerce/3dcart-profile/)[ BigCommerceNot enough reviews ](https://www.softwareadvice.com/ecommerce/bigcommerce-profile/)[ ProjectManagerNot enough reviews ](https://www.softwareadvice.com/project-management/projectmanager-profile/) [ Salesforce Sales CloudNot enough reviews ](https://www.softwareadvice.com/product/2764-Salesforce/)[ KustomerNot enough reviews ](https://www.softwareadvice.com/customer-experience/kustomer-profile/)[ Zendesk SuiteNot enough reviews ](https://www.softwareadvice.com/product/26892-Zendesk/) ## Reviews * * * VR Vishal R.Customer Support ExecutiveElectrical/Electronic Manufacturing, 1001-5000 employees "According to my experience live agent help us in providing the best customer support for our company and create a good relationship with our clients all over the world wearable to respond to complaint tickets just in few minutes" May 8, 2026 LD Lukáš D.CEOSecurity and Investigations, 11-50 employees "Email response times are frustratingly long, and the absence of phone support or screen-sharing options makes resolving complex issues unnecessarily slow." Apr 30, 2026 SP Scarlet P.Customer supportTransportation/Trucking/Railroad, 10000+ employees "Ujet is the best software program for companies, which offers a quality service for chat and voice interactions, is super easy to use, adapts to any type of work, boosts your productivity, and helps with resolution time, Where I work, it is the program they have used for more than 10 years and it has never given any type of problem, I recommend it 100%." Aug 14, 2024 SP Scarlet P.Customer supportTransportation/Trucking/Railroad, 10000+ employees "Like every platform it has its advantages and disadvantages, what I don't like is that every time I log in I have to enter my password and email and I would like it to be personalized and automatic or shorter." Aug 14, 2024 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Salesforce Sales Cloud vs LiveAgent](https://www.softwareadvice.com/compare/2764-Salesforce/vs/109980-liveagent/)[Zendesk Suite vs LiveAgent](https://www.softwareadvice.com/compare/26892-Zendesk/vs/109980-liveagent/)[Ringover vs UJET](https://www.softwareadvice.com/voip/ringover-profile/vs/ujet/)[Convoso vs UJET](https://www.softwareadvice.com/voip/safesoft-contact-profile/vs/ujet/)