# LiveAgent vs Zoho SalesIQ - 2026 Comparison - Software Advice

> LiveAgent vs Zoho SalesIQ - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/crm/liveagent-profile/vs/zoho-salesiq

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LiveAgent vs Zoho SalesIQ

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Updated June 8, 2026

# LiveAgent vs. Zoho SalesIQ: 2026 Comparison

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Updated June 8, 2026

# LiveAgent vs. Zoho SalesIQ: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

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Add product

[](https://www.softwareadvice.com/crm/liveagent-profile/)

[LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.7

[(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Starting Price

$15.00per month

Free trial

Free version

Pros:

-   Customer Support
-   Live Chat

Cons:

-   Email Management
-   Call Management

Who uses LiveAgent

Based on 1787 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (23%), Retail, Consumer Goods & Services (13%) and Professional Services (12%)
-   Top use cases: Live Chat (25%), Help Desk (19%) and Customer Service (19%)

88% of users recommend this product

[](https://www.softwareadvice.com/live-chat/zoho-salesiq-profile/)

[Zoho SalesIQ](https://www.softwareadvice.com/live-chat/zoho-salesiq-profile/)

4.4

[(98)](https://www.softwareadvice.com/live-chat/zoho-salesiq-profile/reviews/)

Starting Price

$10.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Zoho SalesIQ

Based on 98 reviews

-   Top use cases: Live Chat (20%), Customer Engagement (14%) and Chatbot (12%)

70% of users recommend this product

[](https://www.softwareadvice.com/crm/liveagent-profile/)

LiveAgent

4.7

[(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

[](https://www.softwareadvice.com/live-chat/zoho-salesiq-profile/)

Zoho SalesIQ

4.4

[(98)](https://www.softwareadvice.com/live-chat/zoho-salesiq-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.7

Based on 1,787 reviews

Ease of use

4.6

Value for money

4.6

Customer support

4.7

Functionality

4.6

4.4

Based on 98 reviews

Ease of use

4.4

Value for money

4.4

Customer support

4.1

Functionality

4.3

## User interface

* * *

## Key features

Features selected based on 1,885 reviews from Contact Center

* * *

Autoresponders

4.5

Canned Responses

4.6

Chat/Messaging

4.7

File Sharing

4.6

Mobile Access

4.5

Multi-Channel Communication

4.5

Autoresponders

N/A

Canned Responses

3.0

Chat/Messaging

4.6

File Sharing

5.0

Mobile Access

4.3

Multi-Channel Communication

4.5

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Shift4ShopNot enough reviews

](https://www.softwareadvice.com/ecommerce/3dcart-profile/)[

BigCommerceNot enough reviews

](https://www.softwareadvice.com/ecommerce/bigcommerce-profile/)[

ProjectManagerNot enough reviews

](https://www.softwareadvice.com/project-management/projectmanager-profile/)

[

Shift4ShopNot enough reviews

](https://www.softwareadvice.com/ecommerce/3dcart-profile/)[

BigCommerceNot enough reviews

](https://www.softwareadvice.com/ecommerce/bigcommerce-profile/)[

Mad MimiNot enough reviews

](https://www.softwareadvice.com/email-marketing/mad-mimi-profile/)

## Reviews

* * *

VR

Vishal R.Customer Support ExecutiveElectrical/Electronic Manufacturing, 1001-5000 employees

"According to my experience live agent help us in providing the best customer support for our company and create a good relationship with our clients all over the world wearable to respond to complaint tickets just in few minutes"

May 8, 2026

LD

Lukáš D.CEOSecurity and Investigations, 11-50 employees

"Email response times are frustratingly long, and the absence of phone support or screen-sharing options makes resolving complex issues unnecessarily slow."

Apr 30, 2026

Nikita V.Marketing Manager CRMMachinery, 11-50 employees

"Easy to setup and integrate existing Zoho ecosystem, work similar to other environments."

Jun 24, 2024

CS

Connor S.Brokerage Operations AssociateFinancial Services, 2-10 employees

"As not overly techy people, this platform was more challenging to setup and use than other Zoho products."

Nov 29, 2024

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Salesforce Sales Cloud vs LiveAgent](https://www.softwareadvice.com/compare/2764-Salesforce/vs/109980-liveagent/)[Zendesk Suite vs LiveAgent](https://www.softwareadvice.com/compare/26892-Zendesk/vs/109980-liveagent/)[Screpy vs Zoho SalesIQ](https://www.softwareadvice.com/website-optimization/screpy-profile/vs/zoho-salesiq/)[Lucky Orange vs Zoho SalesIQ](https://www.softwareadvice.com/bi/lucky-orange-profile/vs/zoho-salesiq/)