LiveZilla vs Thryv

LiveZilla has 14 reviews and a rating of 4.5 / 5 vs Thryv which has 339 reviews and a rating of 4.23 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.50 / 5 (14)

4.23 / 5 (339)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

November 11, 2019

July 28, 2021

Pros/Cons

  • Pros

  • Some of the features are good, like knowing what page your clients are viewing

  • Easy way to chat with costumers Nice sound and visual alerts Chat works very well, costumers like it Easy way to Forward costumers to other sectors. Example: commercial, financial

  • Cons

  • If you have a custom website, with non default positions of banners, popups, you have some trouble changing the style sheets, but its fixable when you spent some time on the template system.

  • customer support can improve, we who acquire the product expect better attention from them, the speed of support must be a very important point, to improve.

  • Pros

  • Very easy to use for the most part. Much better than last product.

  • Love the website editor! It is very easy to use.

  • Cons

  • Sometimes the app is slow to load, but overall I'm happy with my Thryv experience!

  • it is a little pricey- but well worth the money

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos