MagHub

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About MagHub

MagHub is a cloud-based customer relationship management (CRM) solution that helps small to large enterprises in the publishing industry manage projects, events and more. It provides users with a vendor portal to manage client interactions, order history and subscriptions on a centralized platform. Key features of MagHub include forecasting, data import/export, digital signature, invoicing and alerts/notifications. It enables users to create email campaigns and view upcoming tasks or team activities on a calendar, improving marketing operations. Additionally, managers can generate production reports to review financial summaries and sort through records to find specific files using the search functionality. MagHub facilitates integration with various third-pa...

MagHub Pricing

Plus Startup Fees

Starting price: 

$60.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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MagHub User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 94 reviews

Kristi

Welcome Home RGV

Verified reviewer

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed May 2020

Maghub Review

I was on the fence with Maghub vs. their so called competitor. I regret that I went with the competitor at the time. Two years later and incredibly frustrated with their competitor I called Maghub. From start to finish, [SENSITIVE CONTENT HIDDEN] were true professionals and truly cared about my business and how the transition would work. There's always a learning curve when you switch to new software, but for me it was like someone finally turned on the lights! The platform is very user friendly, I love the app and I can't rate their customer service high enough.

Pros

Honestly, I love everything about this software.

Cons

Zero complaints. Their customer service is top-notch, so if there is something you don't understand or need assistance with - they are right there with you. They listen to your feedback, I forget what I wanted functionality for but it wasn't an option. A quick call to [SENSITIVE CONTENT HIDDEN] and within days they had programmed that feature for me, at no additional cost. That's what I call listening to the customer.

Reasons for choosing MagHub

Customer service, functionality, support.

Response from Aysling

Thank you for your thorough review of the MagHub platform! We're glad to have your publication on board with us, and we're absolutely grateful that our platform and team could exceed expectations!

Replied June 2020

Soula

ELEGANT WEDDING MAGAZINE

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 2 years

Review Source: Capterra

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

4

Reviewed July 2020

MAGHUB MAKES LIFE EASIER

I have been using it for a yr. now and the Overall experience has been great. For an in house program, easily taught and makes me have better access to my 200 clients . Not complicated at all to learn and truly a great program.

Pros

I can easily see my schedule, appointments, all the information I need on a particular client. The payments are automatically done (*meaning the way it is set up to send reminders and I DO not need to do this anymore )** the Activities is great for my notes and for me to choose if I want to set up a TO DO make an appointment or EMAIL the client a reminder without having to type or copy past if already programmed* the Email Contact About Call * feature also one of my favorites.

Cons

That I am not able to fix the layout *my preference * site settings. I preferred it on the top , not docked on the side and for NOT being able to manage or set it the way I like.

Response from Aysling

Thank you for your review of MagHub, we're glad that the MagHub platform has made your processes easier. Regarding the Left-Hand Navigation menu, we understand that it is an adjustment, and one that we will continue to improve. We adopted the Left-Hand Navigation many years ago for our Client/Subscriber/Vendor portals, and after testing those processes, we found users find and access things easier; which prompted us to release it for all of MagHub.

Replied July 2020

Alyssa

Royal Media

Verified reviewer

Company size: 11-50 employees

Industry: Aviation & Aerospace

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

4

Value for money

3

Customer support

3

Functionality

3

Reviewed November 2020

A Positive CRM System

My overall experience with Maghub is positive. I do not mind navigating through the platform and think there are many helpful features for a successful sales process.

Pros

I like most about maghub how easy it is to navigate client accounts.

Cons

The formatting limits within insertion orders, templates.

Response from Aysling

Thank you for your review of MagHub, we are glad it is easy to navigate for you and your team. Thank you also for your feedback regarding our templates, we are constantly updating and adding new features to allow more flexibility. Be sure to follow our Release Webinars each month!

Replied November 2020

Sheri

Rodman Media

Verified reviewer

Company size: 51-200 employees

Industry: Publishing

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed March 2021

Mag Hub review

Pros

The transition was easy. It is easy to use. You can customize to fit your needs.

Cons

Some accounting features for billing and payments. I can not group all the on line issues in group allowing me to invoice all at once. I have to write off wire fees as a bad debit should be an option wire fees.

Response from Aysling

Thank you for your review of MagHub, we are glad to have your team on the MagHub platform. We have also shared the accounting comments with our Product Director.

Replied March 2021

Luke

Premier Guitar

Verified reviewer

Company size: 11-50 employees

Industry: Publishing

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed June 2020

Maghub is a fantastic comprehensive solution

"A" rating for sure. Maghub is consistently the most used and helpful product we use at our mid-size publishing company. Our business revolves around it.

Pros

Ease of use and adaptability are the core strengths of the Maghub system. The system is designed to cover nearly all of the needs of a modern publishing company from order tracking, CRM, Sales functionality, and a full accounting suite. Integrations can be added to customize the system to tailor it to your needs. The customer support is engaged and helpful. Also, the feature set is constantly updated.

Cons

Not a super big con, but as publishing transitions away from a print-dominated market, software products are naturally trying to adapt as fast as they can while keeping stability and product consistency in mind. Maghub is not immune to this but improves monthly.

Alternatives Considered

The Magazine Manager

Reasons for choosing MagHub

Cost and flexibility. Also we really enjoyed working with the Maghub staff.

Response from Aysling

Thank you for your thorough review of MagHub. We are fortunate to partner with terrific publishers such as yourself as you provide great feedback, commentary, and recommendations which ultimately guides the direction of MagHub as a product.

Replied June 2020

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