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Mailchimp vs NinjaCat

Mailchimp vs NinjaCat

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Overall Rating
4.4 (89)
Ease-of-Use
4.4 / 5
4.2 / 5
Value for Money
4.4 / 5
4.2 / 5
Customer Support
4.2 / 5
4.6 / 5
Functionality
4.4 / 5
4.2 / 5
Last Review Written
February 12, 2025
March 18, 2024
Pros/Cons
  • Pros

  • I love that I can create great looking emails with such ease. It has made a huge difference in my ability to communicate with my clients and two do connected drip marketing.
  • The software is easy to use, it has great pricing and free services to get started. It allows you to see who is engaging in your emails and who is not, great design tools.
  • Mailchimp, is an excellent cost effective solution for sending out mass emails to customers. It has great capability for both the tech savvy and non-tech savvy users.
  • Cons

  • Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.
  • I was quite frustrated with the fact that I had no assistance at all and it created a bad experience for me as a new user.
  • This price is outrageous. Also, they do not give you an option to not pay for the features you do not use.
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  • Pros

  • I feel that it is scalable and helpful. I think there are a number of great features that help clients.
  • Ability to customize is great. Love that we can isolate metrics that we need to report without taking a catch-all approach to data measurement.
  • Once set up properly, with the help of their fantastic customer service, it's as easy as clicking a button for a very professional report to edit and export.
  • Cons

  • I know you are updating the software, but sometimes it has interrupted the workflow a tad.
  • At times the integrations would fail and there wasn't a trigger to go back in to reconnect them before a report was sent.
  • Setting up custom comparison reports is a bit confusing, and not enough Facebook ad insights data.
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Pricing Range
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Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos