Mailchimp vs SuiteCRM
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4 / 5
Value for Money
4.4 / 5
4.7 / 5
Customer Support
4.2 / 5
3.4 / 5
Functionality
4.4 / 5
4.3 / 5
Last Review Written
September 9, 2024
May 23, 2024
Pros/Cons
Pros
- The customization feature allows you to create colorful and creative emails that are appealing to the eye. The scheduling feature is super helpful to plan out communications.
- I love the ease of use ability to integrate with various platforms and ability to check daily on our growth.
- And allows for an all in one solution. The reporting is as good as it gets, most of their tools are free and the interface is super easy to use for editing purposes.
Cons
- This price is outrageous. Also, they do not give you an option to not pay for the features you do not use.
- I was quite frustrated with the fact that I had no assistance at all and it created a bad experience for me as a new user.
- Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.
Pros
- I've been using it for a while now and like the capabilities that this CRM offers. I also like that there is a huge community that helps with feedback and sharing their experience.
- I absolutely love that this CRM is fully opensource and if you are confident enough free to use. You can have a CRM as powerful as SalesForce for the opportunity cost of self installation.
- The ability to use SuiteCRM and customize it to your needs is FANTASTIC. We needed a catering management tool, everything on the market was out of our price range, or did not provide what we wanted.
Cons
- Bad UI/UX, cannot be customized without touching the core codes, bad code structure, just use it as is, adds on are very expensive.
- Moving servers or performing updates often requires trouble shooting. If you are not up for that you should use their hosted service.
- So, I did not found any special type of cons with SuiteCRM Customization, Integration & Migration. Sometime have Implementation code error.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
