--- title: "Mailjet Software Reviews, Demo & Pricing - 2026" description: "Review of Mailjet Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/mailjet-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / Mailjet Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/email-marketing/mailjet-profile/reviews/)[Alternatives](https://www.softwareadvice.com/email-marketing/mailjet-profile/alternatives/) # Mailjet Review From $9-$27/month Free version Free trial 4 plans Wondering if Mailjet is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Mailjet 4.2 [(455)](https://www.softwareadvice.com/email-marketing/mailjet-profile/reviews/) Pricing Starting at $9.00 flat rate per month ### About Mailjet With GDPR-compliant infrastructure and proven deliverability, Mailjet is the best Email Marketing Software & Email API for Teams. Marketers design, deliver, and automate email newsletters and automations, while developers power high-volume transactional email via robust APIs and SMTP relay. Collaborative editing, templates, and approval flows keep teams fast and consistent; advanced segmentation, A/B testing, and analytics drive growth with every send. Built in Europe with privacy-first hosting options, Mailjet helps you reach the inbox at scale without compromising compliance. Connect easily to your stack with native integrations for ecommerce, CRM, and data tools. More than 100,000 customers globally trust Mailjet to deliver critical messages and campaigns. Choose one platform that brings marketers and developers together. Wondering if Mailjet is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. ## Mailjet User Interface ## Popular Mailjet Alternatives Main Product Mailjet 4.2 [(455)](https://www.softwareadvice.com/email-marketing/mailjet-profile/reviews/) Ratings Breakdown - 4.19Ease of use - 4.19Value for money - 3.91Customer support - 4.21Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Gmail](https://www.softwareadvice.com/email-marketing/gmail-profile/) 4.8 [(13537)](https://www.softwareadvice.com/email-marketing/gmail-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.77Value for money - 4.45Customer support - 4.71Functionality Pricing Available upon request Get Price Alternative Product [Brevo Marketing Platform](https://www.softwareadvice.com/scheduling/brevo-profile/) 4.6 [(3516)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.49Value for money - 4.53Customer support - 4.49Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/) 4.7 [(2322)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.71Value for money - 4.77Customer support - 4.54Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/) 4.3 [(2946)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.11Value for money - 4.23Customer support - 4.20Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/) 4.6 [(2568)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.34Value for money - 4.40Customer support - 4.46Functionality Pricing Starting at $15.00 per month Get Price ## Mailjet Pros and Cons We analyzed 455 verified reviews for Mailjet to find out what actual users really think. Select to learn more Affordable Plans For All Needs Mailjet is praised for its fair and competitive pricing, offering a generous free tier and affordable paid plans. Users appreciate the value for money, especially for startups and small businesses, and the ability to scale plans as their needs grow without frequent upselling. Intuitive Template Customization Options Mailjet provides a user-friendly drag-and-drop email builder with a wide variety of customizable templates. Users find it easy to create professional, branded emails quickly, and appreciate features like template saving, scheduling, and real-time collaboration. Reliable Email Delivery Tools Mailjet offers dependable email sending with strong deliverability, tracking, and reporting features. Users can send both transactional and marketing emails, monitor delivery status, and manage sub-accounts easily. The platform is suitable for businesses with large mailing lists and provides accessible APIs and SMTP integration. Strict Spam Controls And Unclear Blocks Mailjet's spam prevention measures can result in emails being blocked or marked as spam without clear explanations. Accounts may be suspended or limited based on suspected spam activity, and users find it difficult to identify or resolve blocked or unverified sender issues. Slow And Unhelpful Support Responses Many users report that Mailjet's customer support is difficult to reach, slow to respond, and often provides generic or irrelevant answers. Issues are typically handled through tickets with long wait times, and there is no direct phone or chat support available. Limitations Managing Campaigns And Lists Users experience frustration with campaign management, such as not being able to send campaigns to multiple lists, limited analytics, and slow or complex navigation. Unexpected campaign blocking and lack of transparency further complicate running large-scale email campaigns. ## Mailjet Pricing and Plans Starting price: $9.00 per month Free Trial Free Version Starter $9.00 flat rate, per month Plan includes: - 2,000 contacts - Brand Kit - Online Customer Support - 1 Sub-Account Essential $17.00 per month Plan includes: - 1 Sub-Account - 50 Email Previews Per Month - Advanced Email Editor - Apis - Basic Statistics - Email Address Verifications - Email Templates - Integrations - No Mailjet Logo - Online Customer Support Read More Premium $27.00 per month Plan includes: - 1000 Email Address Verifications - 100 Email Previews Per Month - 10 Sub-Account - 1 Dedicated IP - A/B Testing - Advanced Email Editor - Advanced Statistics - Apis - Dynamic Content - Email Templates Read More Custom Pricing available upon request Plan includes: - 1000 Email Address Verifications - 100 Email Previews Per Month - 10 Sub-Account - 1 Dedicated IP - 24/7/365 Support - A/B Testing - Activity Logs - Advanced Email Editor - Advanced Statistics - Apis Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Mailjet Features - Popular features found in Email Marketing A/B Testing Autoresponders Campaign Analytics Campaign Scheduling CAN-SPAM Compliance Contact Management Customer Segmentation Email Tracking Event Triggered Actions Subscriber Management WYSIWYG Editor - More features of Mailjet Access Controls/Permissions Activity Tracking Alerts/Notifications API Archiving & Retention Audience Targeting Campaign Management Campaign Segmentation Click Tracking Collaboration Tools Contact Database CRM Customer Journey Mapping Customizable Branding Customizable CTAs Customizable Fields Customizable Forms Customizable Templates Data Import/Export Data Recovery Domain Check Drag & Drop Drip Campaigns Dynamic Content Email Campaign Management Email Distribution Email Management Email Marketing Email Monitoring Email Sequences Email Templates Engagement Tracking Form Builder GDPR Compliance Generative AI Geolocation HTML Editor Inbox Management Landing Pages/Web Forms Lead Capture List Management Marketing Automation Message Personalization Mobile Optimization Monitoring Multi-Language Multiple User Accounts Newsletter Management Personalization Preview Functionality Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reporting/Analytics Reporting & Statistics Response Management Routing Scheduling Segmentation Simple Mail Transfer Protocol (SMTP) Social Media Integration Spam Blocker Syntax Check Team Management Template Management Third-Party Integrations Unsubscribe Database Visual Analytics Website Publishing Options Workflow Automation Workflow Management ## Mailjet Integrations Marketo Engage Integration rated undefined from -1 review Microsoft Azure Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Zendesk Sell Integration rated undefined from -1 review Gravity Forms Integration rated undefined from -1 review Bullhorn Integration rated undefined from -1 review See all 74 integrations ## Mailjet User Reviews ## Mailjet customer ratings - Overall rating: 4.2/5 - Total reviews: 455 ### Rating distribution - 5 stars: 263 reviews (58%) - 4 stars: 115 reviews (25%) - 3 stars: 27 reviews (6%) - 2 stars: 16 reviews (4%) - 1 star: 34 reviews (7%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.2/5 - Customer support: 3.9/5 - Functionality: 4.2/5 --- ### Solid email marketing tool - Overall rating: 5/5 - Reviewer: Nedim M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Solid email marketing tool with good automation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Simple email builder and reliable delivery rates. #### Cons Advanced features need a bit more refinement. #### Vendor response Hello Nedim, thank you so much for taking the time to share your opinion with us. We're so glad to hear you enjoy using our email builder and that you are happy with the delivery rates. Thank you for using Mailjet and happy sending! Replied February 2025 --- ### Easy Email Building with Collaboration, but Limited Design Options" - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Mailjet is offers easy and drop email builder with real time team collaboration, and it provides strong API support for developers #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Mailjet is a easy to use and drop email builder with the team collaboration feature and it is great for developers to integrate API. #### Cons It is provides only limited design options. #### Reasons for switching to Mailjet Mailjet is a easy to use and drop email builder with the team collaboration feature and it is great for developers to integrate API. #### Vendor response Thank you for the wonderful review! We're glad to hear that you find our email builder easy to use and that our API meets your needs. We appreciate your feedback about the design options that are currently offered, rest assured that we are constantly working on improving and expanding our features. Thank you for choosing Mailjet! Replied February 2025 --- ### Best Value Out There - Overall rating: 5/5 - Reviewer: Kenneth A. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is easy to use and I can prepare a "mailing" fairly quickly with templates that I've set up for various types of occasions. The price is very reasonable and the reports are fantastic. I'm able to reach my target markets better when I download the reports and track who opens and "clicks" through my messages. #### Cons Everything is great. I wish that there could be more templates for the emails to give me more "looks" when I do "mailings" #### Reasons for choosing Mailjet Price was far better. In addition, MailChimp charges based on size of mailing list. I'd rather be charged by number of emails that I send out. My current package is perfect for my needs at a reasonable price. --- ### An alternative that is fine to start with, a little limited for the advanced - Overall rating: 5/5 - Reviewer: johan m. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered To begin with, and if you have few contacts, it's fine because even in the free version you will be able to have access to a certain amount of mailings, but if your list grows, as was my case, it's a headache because everything is limited and it's better to change as I did. I perhaps for others have had a better experience mine was not like that #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Price and quality is fine, transactional emails arrive well, marketing emails are a bit limited, the tool is easy to implement and take advantage of if you have less than 4k contacts #### Cons Very limited for the free and basic versions, if you want to get more out of it you have to pay more, however, for that it is better to change to another of the competition for that higher price #### Reasons for choosing Mailjet because I had a number of free shipping that served me --- ### great system - Overall rating: 5/5 - Reviewer: ryan h. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very useless would recommend to other firms to help further grow their businesses. I think the crash course would be an essential guide to running the system properly as for a newcomer it can be very confusing #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use and helpful course to share insight on how to run the system better to gain more connection to customers therefore more sales #### Cons can be confusing to submit new data as in sometimes when im transferring data from fixr it'll give an error code and only upload a few contacts #### Vendor response Hello Ryan, thank you so much for taking the time to share your feedback! We're really glad to hear that you found the service easy to use. Regarding the issues you've encountered with uploading contacts, we recommend reviewing this guide to ensure that your data is formatted correctly: https://documentation.mailjet.com/hc/en-us/articles/360042705214-How-to-build-a-CSV-file. If you have any further questions, don't hesitate to contact our support team, they would be glad to assist you further! Replied September 2025 --- ### Mailjet was challenging - Overall rating: 3/5 - Reviewer: Ronnie R. - Verified reviewer: Yes - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I left Mailjet. The cost involved was too high. Customer service was not great. The interface was nice but didn't out weight the cons. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Mailjet was a great resource for creating engaging emails. The creative tools for making emails were very easy to use. Creating powerful engaging emails was very quick and the end result was exactly what I was looking for on the creation side of the platform. #### Cons So unfortunately I was unable to continue using Mailjet. The cost involved is pretty competitive but still very expensive. I came into some problems with a few of my emails and the customer service was underwhelming. They made things very challenging. I missed a few planned emails with specific deadlines due to not being made aware of the problems going on. Unacceptable. So I switched. #### Reasons for choosing Mailjet Mailjet was cheaper than Mailchimp and that was the primary reason I chose Mailjet. #### Vendor response Hi Ronnie - thanks for your feedback, and we are sorry to hear you had an underwhelming experience. In an effort to provide excellent service, could you share your Support Ticket number by email at contact@mailjet.com. We'd be happy to take a look at your account and if you're interested in potentially continuing with our service, see how we can improve your experience. Best, the Mailjet team. Replied September 2019 --- ### Email Communication & Branding - Overall rating: 5/5 - Reviewer: Brandy W. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far, I’ve only had limited experience with Mailjet during the trial period. The platform feels user-friendly with a drag-and-drop editor that makes it easy to build branded emails quickly. I can see how the shared templates will help maintain brand consistency across centers, which is important for corporate communications. At this stage, I haven’t used it long enough to fully test deliverability, reporting, or automations. My next step will be to explore how Mailjet integrates with our current contact lists and how well it supports personalization for families. Overall, first impressions are positive. It looks like a solid platform for center-to-family communication, but I’ll be able to provide a more complete assessment if we move past the trial and into regular use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Clean, simple interface for non-tech users. Shared templates keep brand consistent across multiple centers. Good deliverability (emails less likely to land in spam). #### Cons Custom fonts (like Gambado) aren’t supported — you’ll need Google Fonts + fallback. Fewer advanced CRM features compared to Keap/HubSpot. Automation is solid, but not as deep as higher-end marketing automation tools. not sure if it will work for fanchise nurturing #### Reasons for switching to Mailjet too expensive for what we were using it for --- ### Awesome team - Overall rating: 5/5 - Reviewer: Matt S. - Verified reviewer: Yes - Industry: Research - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very good, as it's always having people to reply me whenever I have questions. However, sometimes could be slow, #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease to use - the layouts are good, and very ease to use - but having some basic template would be great #### Cons less functions, I wanted to have more functions like how to manage my audiences. Segments, and help in the future. #### Vendor response Hello, Matt. Thank you for taking the time to share your feedback with us. We're glad to hear you find the tool easy to use and that our support team has been helpful. We appreciate your suggestions for improvement - we're always looking into developing new features and we'll pass your ideas to our Product team. Replied September 2025 --- ### Great small business tool - Overall rating: 5/5 - Reviewer: Richard F. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very happy so far, will continue using Mailjet for our small business. This is our first time using a mail service, new business, and we're very happy wtih our choice. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros It's been pretty user-friendly, and the team seems happy to help their users succeed. There are some features we hadn't expected, and appreciate how the program covers so many needs. #### Cons I'm still learning how to get the most out of the design module. I am sure I just need to watch a tutorial! #### Reasons for choosing Mailjet Reviews seemed good for this product.... #### Vendor response Hello Richard, we appreciate your feedback and we're so glad to know that you're happy with the features and service we offer. If you need any assistance with our Email Editor, don't hesitate to check out our documentation center: https://documentation.mailjet.com/hc/en-us/articles/360042910333-Mailjet-s-Email-Editor. If you have any further questions, our support team is here to help you. Replied September 2025 --- ### Simple, Reliable, and Beginner-Friendly Email Tool - Overall rating: 5/5 - Reviewer: Rachelle V. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good! I’ve been using Mailjet for more than 1.5 years, and it has consistently met my needs. The subscription fee is also relatively more affordable compared to other platforms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use, with a drag-and-drop editor and AI features that make it beginner-friendly, efficient, and time-saving. #### Cons Image storage capacity is somewhat limited, and occasionally the platform may freeze or lag, which slows down the workflow. #### Vendor response Hello Rachelle, thank you for your wonderful review! We're glad to hear that Mailjet is meeting your needs. We're always working on improving our platform and we appreciate your feedback. Replied September 2025 --- Showing 1 - 10 of 455 Reviews [See All Reviews](https://www.softwareadvice.com/email-marketing/mailjet-profile/reviews/) ## Mailjet Popular Comparisons [Gmail vs Mailjet](https://www.softwareadvice.com/email-marketing/gmail-profile/vs/mailjet/)[Brevo Marketing Platform vs Mailjet](https://www.softwareadvice.com/scheduling/brevo-profile/vs/mailjet/)[MailerLite vs Mailjet](https://www.softwareadvice.com/marketing/mailerlite-profile/vs/mailjet/)[Constant Contact vs Mailjet](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/mailjet/)[ActiveCampaign vs Mailjet](https://www.softwareadvice.com/crm/activecampaign-profile/vs/mailjet/)[EmailOctopus vs Mailjet](https://www.softwareadvice.com/marketing/emailoctopus-profile/vs/mailjet/)[Zoho Campaigns vs Mailjet](https://www.softwareadvice.com/email-marketing/mailjet-profile/vs/zoho-campaigns/)[SendGrid vs Mailjet](https://www.softwareadvice.com/email-marketing/mailjet-profile/vs/sendgrid/)[Klaviyo vs Mailjet](https://www.softwareadvice.com/marketing/klaviyo-profile/vs/mailjet/) [Compare All Alternatives](https://www.softwareadvice.com/email-marketing/mailjet-profile/alternatives/) ## Other Top Recommended Email Marketing Software [Paminga](https://www.softwareadvice.com/email-marketing/net-results-profile/) **4.6** (33) Recently recommended **10** times [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6253) Recently recommended **8** times [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) **4.7** (51) Recently recommended **5** times [SalesAndMarketing.ai](https://www.softwareadvice.com/product/529885-SalesAndMarketing-ai/) **0.0** (0) Recently recommended **2** times Stuck Between Options? Our experts can help you compare Mailjet with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice