This software helps our company increase productivity.

Much like the title of my review, I love Map business online. The interface is very user friendly and I have gotten so much out of the software in many cases.

Great tool for mapping territories for my sales team. Super helpful customer service.

Territory mapping with different colors an layers per state. I love that you can copy and paste your dataset into the software and quickly generate professional territory mapping based on zip codes.

MBO meets our basic requirements. It was easy to install and we appreciate being able to share maps both with other users and also with team members who aren't MBO users.

I manage the sales of a team of geographically restricted territory manager and border conflicts always present a problem.

Maps are visually appealing and can easily update data and format how they display.

MapBusinssOnline.com has been an invaluable tool for mapping territories for our sales team. It has amazing functionality - and the customer service is wonderful.

Hard to change the dataset of zipcodes from one Territory Rep to another. I usually have to start from scratch and make a new one.

A lot of useful courses in all fields which help doing our day to day work easier.

It is easy to add addresses and use map layers. Great for a sales person or an office employee looking to stay organized.

Great product for generating routes and visiting leads.

It's impossible to talk with someone, so you have to go back and forth in email which is really inefficient, especially if you have a looming deadline.

This helps me communicate with team members about zip codes -- as pay rates vary by location. It's super powerful--lots of integrations, huge help sections, lots of integrations.

Customer service for Map Business Online is wonderful. The visualization of the software is incredibly useful, and I'm happy our company uses this software.

Cost, Ease of use, ability to present data in many different ways, shading options. I like the ability to mix different data sets and the way they are mapped.

I tried it and I did enjoy it while I used it. It was intuitive and integrated well with our software.

I gave it 10 out of 10 because it is the best and I like the fact that we can know which area has most sales for us.

The ability to have multiple layers which can be made transparent by. The data import was easy.

Creating a territory is quick and easy. Fair price for all of the great features.

Map Business Online was really easy to install, and the switch from the online version to the installed one was very smooth.

Merging my information into the software was a little confusing.

It helps to easily identify  the big dealers which helps to add in sales volume to your map. It is very easy to use and it is user friendly too.

Sometimes difficult to find map options from menu. Not intuitive to navigate around map.

Map organization is severely lacking - there is no way to create folders, and no way to see all maps (ones you created and ones those on your team created) all in one place.

It is quite comprehensive and easy to use. It gives a good visual that all sales people can use and work with.

Our company needed a good substitute for MapPoint, and needed something that could create layers with good costumer service. MBO was the perfect fit for those needs.

I have been unable to use the graphing and it is hard to figure out how to change that.

Sometimes the data that I input will lag, however once it is fully updated the features work as expected.

Improved Live up to date inventory tracking , larger outreach using the email blasts and easy to use CRM makes managing and syncing other programs a breeze.

It has been wonderful to use this CRM interface which keeps the track of all my customer assets and register all my daily activities.

Ease of use, customization, workflow management, email integration and campaigns. It's a solid CRM which offers more functionality than other far more expensive CRM's out there.

Design seems  a little dated, can be confusing at times.

Fantastic user interface, Great functionality and integrations with google calendar are the highlights of this product. We have been able to get great sales insights after embracing Vtiger CRM.

Integration with Microsoft outlook can be done in different ways which is a bit confusing.

VTiger has a fantastic reporting system with a wide variety of charts that can be used to display statistics. Case referencing is near flawless when combined with email responses/notifications.

It does come with some great hookups to other apps and software, and the app is useful.

With tools provided by community that complement it and make it strength and powerful.

We have a little overview from our clients, because, a lot of clients are 2 or 3 times in the CRM in cause of a mistake with update.

I think it is pretty accessible for the most part, so that helps.

Its very powerful for use, understand an customize, One of the best CRM's open source from 2004-2014, that cover the income and outcome process of any mid-size organization.

I like the way that you can collaborate with all the sales team, sharing contacts information, and always knowing the status of the opportunities.

In general terms, the CRM is good, but without community collaboration is hardly to make it better and adaptable to current time.

Offers great details, options, information to capture the required information which is useful to further analyse whenever required.

The ease with which one can manage and nurture leads to drive the revenue within the organization is unmatched.

It has a lot of resources. For a small company with low budget it's a great choice.

No custom Buttons available, the print-templates Editor is poor on formating and sometimes you also Need a work around for list variables to be shown.

Reporting can be fast and powerful. There are still some gaps I'm having to learn to live with but they can and should improve this.

I love the easy costumization and the Powerful tools for low price.

Great value for money, great customization options.

VTiger has evolved in the last years, bringing a better user experience, and making it more intuitive.

Recommend if you are looking for a CRM easy to configure and stable.

The customer support is very helpful and they always strive to improve the system.

It can be synchronized with losts other apps. Perfect customer support 24/7.

Far away from SalesForce, lack of functionalities.

The cloud version of the software suffers for this reason, as well as the inability to edit some records due to a lack of access to the backend.

The best thing I liked about this software was the ability to do sales, marketing and support all in one program. Our sales team is able to track opportunities and view sales funnel reports.

We used vTiger CRM for some of our call center solutions to collect customer information and integrate with the dialer systems.

I like that certain forms can be modified to accommodate varying needs. It's nice that it integrates with our time keeping software.

The user interface is clean and easy to use icons. Not much of training is required.

US Dollar

MapBusinessOnline is mapping software for business intelligence. Thousands of businesses choose MapBusinessOnline to design and present insightful maps, manage territories, perform market analysis, optimize logistics, and more.

MapBusinessOnline addresses all business mapping needs in one easy-to-use application. It contains commercial-grade data, including ZIP codes, street-level maps, demographic data, and business listings. MapBusinessOnline is a proven solution for increasing business efficiency.

LongDescription

Embeddable Maps

Territorial Mapping

Templates

Visual Discovery

Interoperability

Referral Tracking

Contract/License Management

Spatial Analysis

Customer Database

Call Management

Data Import/Export

Contact Management

Opportunity Management

Lead Management

Geocoding

Internet Mapping

Performance Metrics

Territory Management

Channel Management

Labeling

Map Sharing

Dynamic Content

Field Sales Management

Color Codes/Icons

For Sales Teams/Organizations

Dashboard

Reporting/Analytics

Map Creation

Campaign Management

Sales Forecasting

Census Data Integration

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

MapBusinessOnline Pro - Import up to 250,000 records per map, advanced drive time analysis across multiple center points. MapBusinessOnline Pro is available for $900.00/yr with USA base map data.  Perfect for demographic mapping and market analysis. Batch Calculate distances and times over a transportation network. Manage and measure network efficiencies. Find the nearest location points to your critical facilities. Enrich imported location datasets with demographic ad geographic data. Create multiple territories at once through drive-time queries.

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

MapBusinessOnline

Live Online

Webinars

Documentation

Videos

Vtiger CRM offers a single, unified CRM for sales, customer support and marketing teams. Vtiger CRM can be used across the entire customer lifecycle, and it allows marketing teams to capture and nurture leads, sales teams to score, track and close resulting deals and support teams to access complete customer history and provide support.


Key features include web forms, email and SMS campaigns, lead scoring, sales insights, appointment scheduling, approvals, team mailbox, document tracking, automated workflows, work orders, inventory management, case routing, surveys and project management.


All customer data is stored in a single database that offers a unified view for marketing, sales and support teams. The system can be customized to suit the needs and preferences of the business. 24/5 customer support is offered via phone email, and chat.



Support Ticket Management

Engagement Tracking

Cataloging/Categorization

Customer Surveys

Forecasting

Business Card/Badge Scanning

Internal Chat Integration

Lead Capture

Customizable Reports

Document Storage

Access Controls/Permissions

SMS Messaging

Customer Service Analytics

Sales Pipeline Management

Calendar/Reminder System

Lead Distribution

Projections

Knowledge Management

Pipeline Management

Calendar Management

Customizable Fields

Collaboration Tools

Automated Routing

Sales Trend Analysis

ROI Tracking

Email Tracking

Customer Support

Email Templates

Self Service Portal

XML/RSS

Email Marketing

Mobile Access

Sales Reports

Routing

Marketing Automation

Request Escalation

Social Media Integration

Lead Segmentation

Workflow Management

Email Management

Source Tracking

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Knowledge Base Management

Segmentation

Customizable Templates

Calendar Sync

Lead Nurturing

Inbox Management

Interaction Tracking

Web Forms

Alerts/Escalation

Contact Database

Monitoring

Lead Qualification

Appointment Management

Quotes/Estimates

Auto-Responders

Customer History

Pipeline Reports

Third-Party Integrations

Task Management

Live Chat

Document Management

Web-based Deployment

Prospecting Tools

Email Response Control

Search/Filter

For Startups

For Small Businesses

Content Delivery

Content Management

Sales Activity Management

Multi-Channel Communication

For Insurance Industry

Customer Complaint Tracking

Client Management

15-day free trial, no credit card required.

Vtiger offers four different packages, including a forever-free CRM.

Rates start at $12 per user, per month (billed annually), or $15 per user, per month (billed monthly)

Please contact Vtiger Sales team - sales@vtiger.com for pricing information. 

MapBusinessOnline vs Vtiger CRM

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