Maple CRM is a cloud-based contact management solution designed for small and midsize businesses. It offers sales and marketing automation, customer support management, document management and analytics.
Maple CRM provides lead generation tools that allow users to capture leads from websites, SMS, emails and ZipDial. Once captured, the leads are automatically passed on to the sales team where the leads can be filtered, classified and assigned to the right salesperson.
The marketing automation functionality of the software allows users to design targeted outreach programs using email campaigns. Marketing staff can select targets for outreach by filtering prospects and send them bulk emails using default templates. The customer support module of the software allows users to manage ticket requests, knowledge base and field support.
Maple CRM is available with per user per month subscription pricing. Support is offered via email and over the phone.