--- title: "Marketing 360 Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Marketing 360. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Marketing 360 is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/marketing-360-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Social Media Marketing Software](https://www.softwareadvice.com/marketing/social-media-marketing-comparison/) / [Marketing 360](https://www.softwareadvice.com/marketing/marketing-360-profile/) / Marketing 360 Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/marketing-360-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/marketing-360-profile/alternatives/) # Marketing 360 User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 1,158 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 872 reviews (75%) - 4 stars: 166 reviews (14%) - 3 stars: 39 reviews (3%) - 2 stars: 15 reviews (1%) - 1 star: 66 reviews (6%) ### Most mentioned pros - It provided a convenient all-in-one solution for managing marketing activities, including advertising, CRM, email campaigns, and website management. While it offered strong functionality and centralized control, it did require some time to learn, and costs could increase depending on the features used. - Social media scheduling, CRM features, and lead management are integrated, which makes it easier to track campaigns and follow up with prospects. - Its an effective marketing all in one software that helps with tracking and management of security of social platforms and emailing mechanisms ### Most mentioned cons - It took them two full months to deliver a website—meaning we spent approximately $18,000 in advertising fees before even having a functioning site. - Some users also find the platform a bit complex at first, with a learning curve when trying to navigate all the integrated marketing tools. - We even connected the processor with Marketing 360 directly via email, and they were unable to resolve the issues. ## Marketing 360 customer reviews Showing reviews 1-25 of 1,158 (page 1). ### Everything Marketing in One Place - Overall rating: 4/5 - Reviewer: Manish Y. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Before, it was more of a disjointed way of communicating what was happening on the marketing side, but now I'm able to see it much better when it comes to leads, campaigns and follow-ups. I save quite a bit of repetitive work each week by utilizing the CRM tasks and automated email campaigns, particularly for follow-ups with leads and recurring campaigns. I've also noticed the support and training material have been helpful when I get stuck, and when you use more of the features on this platform and not just one, it's a value for money. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The most thing that I like about it is having the CRM right there with the email campaigns and the social scheduling, you really don't have to move back and forth with the leads and the activity that they did on their campaigns. I also like the mobile access when I am not at my desk, and the contact permissions and customizable CRM set up help to keep the right people on the right information. The value for money a small marketing team can get from one platform is not bad if you take into account the amount of CRM, automation, reporting and campaign functionality that they can use. #### Cons Some of the deeper settings take a little time to figure out, but the learning curve is not too bad. --- ### Marketing 360® the best - Overall rating: 5/5 - Reviewer: Orlando Q. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Marketing 360® is an interesting solution for small and medium-sized businesses looking to simplify their digital marketing and don’t have an in-house team. Its main strength is the integration of tools combined with human support. Its main weakness is the price (which can sometimes be unclear) and the inconsistency of the results. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It integrates CRM, website building (Websites 360), ad management (Google, Meta, etc.), email marketing, local listings, review management, and payments. For a small or medium-sized business that doesn’t want to subscribe to half a dozen different tools, it is one of the most comprehensive offerings on the market. The initial onboarding support and the option to have a team that “does the marketing for you” are particularly worth highlighting. This is especially useful for business owners who aren’t digital marketing experts. #### Cons Pricing is not clearly disclosed publicly, and many users complain that the final cost ends up being higher than expected (especially when managed services or advertising are included). You need to read the contract very carefully. Reviews are highly polarized. Some businesses report good growth and leads, while others feel they paid a lot without seeing a clear return. Success depends heavily on the quality of the assigned team and the level of collaboration from the client. --- ### A lot of money for little results. - Overall rating: 2/5 - Reviewer: Heather G. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Functionality: 2/5 #### Pros There is not much to what we used it for. #### Cons This company supposedly does SEO optimization and such and website design. They did make a decent video and information only website for us, but we were paying way too much a month for something we could have been doing ourselves with a little bit of research and a lot less money. --- ### Great software and communiciton - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered It was great, a little hard to nivigate, it seems like a very large organization. looking for some marketing company thats very organic like Marketing Pros 40 #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros all-in-one platform that integrates CRM, email marketing, and social media into a single dashboard. prices are too high #### Cons a difficult community, I prefer a smaller agency, focusing on minorites and muslims, and latinos and black americans #### Reasons for switching to Marketing 360 too expensive $1,000 a month, and too confusing --- ### Marketing 360- Marketing Top Tool - Overall rating: 4/5 - Reviewer: Muhammad Zohaib A. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with this software was good enough. It helped in social media marketing management and its analytics. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Marketing 360 is a secure and affordable software that offers good value for money. The customer support team is helpful and quick to respond when needed. I also like the social media management, analytics, and reporting features, which make it easy to manage and track marketing activities. The data is well organized, and the software is easy to navigate and use. #### Cons The platform offers many features, which make it slightly overwhelming for new users. Some tools could benefit from greater customization and flexibility. Performance can occasionally feel slower when managing larger amounts of data. --- ### A Powerful All-In-One Hub for Centralized Marketing Management - Overall rating: 4/5 - Reviewer: Melissa R. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 5001-10000 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered The software has provided a solid foundation for managing multi-channel digital marketing tasks from one place. The platform design is clean and navigation is intuitive once the initial setup is complete. While the upfront costs and feature complexity require a realistic adjustment period, it serves as a valuable resource for driving business growth and maintaining consistent brand management. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I love that it is a truly comprehensive, all-in-one marketing platform. It seamlessly combines essential tools like CRM, email marketing, and social media management into a single, cohesive dashboard. Having a centralized overview of all active campaigns drastically simplifies day-to-day operations and improves overall team efficiency. #### Cons The overall pricing structure feels quite high and confusing, especially for smaller businesses or solo operators. There is also a noticeable learning curve when first getting the advanced features and automated workflows properly configured. Additionally, some of the built-in modules lack the deeper, advanced capabilities found in dedicated, standalone tools. --- ### Powerful All-in-One Digital Marketing and CRM Platform - Overall rating: 5/5 - Reviewer: Manfredi G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Marketing 360 is a comprehensive, all-in-one solution for managing digital marketing campaigns. It streamlines daily operations, improves lead management, and provides valuable data to scale business growth efficiently. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Having all marketing tools—CRM, social media scheduling, email marketing, and analytics—unified in a single platform is a massive time-saver. The interface is intuitive, making it easy to manage campaigns and track ROI in real time. #### Cons Some of the advanced automation features require a bit of a learning curve to configure properly. Additionally, the platform can get relatively expensive for smaller teams or businesses with tight budgets. --- ### Elite Capabilities - Overall rating: 5/5 - Reviewer: Joseph A. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered An absolute powerhouse for managing campaigns and driving real growth. It cuts the fluff and gives you the exact actionable data you need to scale. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Marketing 360 delivers an absolute masterclass in tracking and analytics. Instead of making you dig through a bloated interface, it puts the most critical data front and center. Being able to track every single conversion, form fill, and call gives me a direct line of sight into what's actually driving revenue for my business. It is a highly structured, no-nonsense platform. #### Cons The platform is incredibly robust, which means there is a slight learning curve right out of the gate. If you want to leverage the advanced tracking scripts and integrations, expect to spend a little time getting the initial setup dialed in. --- ### Marketing 360 is Great - Overall rating: 4/5 - Reviewer: Gary A W. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Marketing 360 makes it easy to run multi-channel campaigns from a single dashboard. Having CRM data, social media scheduling, email marketing, and ad performance all integrated into one spot saves significant time and removes the need to juggle multiple third-party tools. #### Cons Because Marketing 360 tries to be an all-in-one suite, some built-in modules—like the native CRM and email marketing tool—feel basic compared to dedicated standalone platforms. You end up paying for a broad set of features rather than deep, advanced functionality in any single area. --- ### A Powerful Marketing Platform for Business Growth with Helpful Tools and Features for Small Businesses - Overall rating: 5/5 - Reviewer: Madeline-Michelle C. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Marketing 360 provides useful marketing tools to help businesses improve visibility attract clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Marketing 360 offers helpful tools for managing campaigns, tracking leads, and growing online reach. #### Cons The pricing can be very expensive for small businesses, some features take time to learn and master. --- ### Great Onboarding Support! - Overall rating: 4/5 - Reviewer: Kate W. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a good product, a great team, a competitive price for what it offers and if you know what you need from it it can be very versatile and have a lot of options for you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Onboarding was very well supported, the team were very helpful and they spent time making sure everything was understand and we could make the most use of the product. #### Cons Not as slick as some of the competitors, not always as intuitive to use but it was still fairly easy to navigate. #### Reasons for switching to Marketing 360 Cost saving and for the customer service support. #### Vendor response Hi Kate, Thank you for taking the time to share your experience! We’re thrilled to hear that our onboarding support and team made a positive impact. We appreciate your feedback regarding navigation and will work on improving those areas. It’s great to know you find our product versatile and competitively priced. We’re here to support you as you explore all the options available! Replied September 2025 --- ### Small Business Owners and SAHMs stay away, This is NOT your answer - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered They were horrible to work with. They neglected my account and almost never reached out to me, they only responded when I was wondering what they were doing with my money and when I complained about not seeing anything happen. They nickel and dime you for every little thing on your website, all set up costs thousands and takes MONTHS or longer to be up and running. They switched my contact and account manager several times, many new ones blaming the previous one for the fact that I had nothing to show for the thousands of dollars I had invested. If you try to cancel they have a rule that you have to give them so much notice and they will still charge you for 30 or 60 days. They ran a few ads that got me NO leads, it felt like they didn't know anything about key word research or running ads. They charge you a ton saying they are setting up SEO stuff on your site but I never saw any leads. Everything about them just felt like a huge waste of money and time and energy and it was all SO FRUSTRATING. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros It seemed all inclusive. They were willing to help you try and figure it out. #### Cons There was WAY more features than I needed. I didn't need 1/10th of them when I started, but it doesn't matter, you still pay their full flat rate fee even if you don't use much of it. Even if you don't use ANY of it, they still charge you that fee which is steep for SAHMs. #### Reasons for switching to Marketing 360 I wanted more help with the automation and I wanted help understanding and doing facebook ads. Both were a waste of time and money, they helped me with neither. --- ### 5 star review - Overall rating: 5/5 - Reviewer: Nicholas P. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We can’t say enough great things about Marketing 360. From day one, the platform has been incredibly easy to use, well organized, and truly built for growing businesses. Everything we need—from visibility and branding to ongoing marketing support—is centralized in one place, which has made our marketing efforts far more streamlined and effective. What truly sets Marketing 360 apart, though, is the people, and our account manager [sensitive content hidden] is a perfect example of that. [sensitive content hidden] is hands‑down one of the best partners we’ve worked with. He’s knowledgeable, responsive, proactive, and genuinely invested in our success. He takes the time to understand our business, explains strategies clearly, and consistently brings thoughtful ideas and recommendations to the table. It’s rare to find a marketing company that combines a powerful all‑in‑one platform with real human support that actually cares—but Marketing 360 does exactly that. With [sensitive content hidden] as our account manager, we feel confident, supported, and excited about where our marketing is headed. If you’re looking for a marketing partner that delivers both great technology and exceptional service, Marketing 360—and especially [sensitive content hidden] —are the real deal. Highly recommended. #### Cons I am very happy with marketing 360. I do not have a negative thing to say about Markering 360. Thank you #### Vendor response We are so grateful for your kind words! It’s wonderful to hear that our platform has been easy to use and has helped streamline your branding and visibility efforts in one centralized place. We truly strive to combine technology with a human touch, and your account manager is a perfect example of that. He is incredibly dedicated to being a proactive and knowledgeable partner, and he truly values the time he spends crafting thoughtful strategies specifically for your business success. We are just as excited as you are about where your marketing is headed! Replied April 2026 --- ### Centralized marketing efforts - Overall rating: 5/5 - Reviewer: jack H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I really like having all our marketing efforts centralized. It's so much easier to track campaigns and see performance data in one place, especially with the CRM integration. We use it daily for email marketing and social media scheduling, and the reporting dashboard is pretty solid. It saves us a ton of time, honestly. #### Cons The interface can feel a bit busy sometimes, especially when you're first getting started. Took a bit to figure out where everything was initially. And I wish the SEO tools were a little more robust; they work well enough but aren't as powerful as dedicated platforms. It's not a huge deal, but something to note. #### Vendor response It is great to hear that centralizing your marketing efforts has saved you so much time! We are thrilled that the CRM integration, daily email marketing, and social media scheduling are making your workflow easier, and that the reporting dashboard is providing the solid data you need. We appreciate your honest feedback regarding the interface and the SEO tools. Our team is always working to streamline the initial learning curve and enhance our features to rival dedicated platforms. It’s rewarding to know that, overall, the platform is helping you track campaigns and performance data much more efficiently. Replied April 2026 --- ### They are not transparent, and they lack integrity. - Overall rating: 1/5 - Reviewer: Amanda L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience is very poor. It also was misleading as I explained what I want, what I’m looking for. I ended up getting all the whistles and bells. All I really needed was one thing from them and that was to edit and post my content that was it. I did not need any fancy website. I will keep you updated. If I get this resolved, I will change my review but till then this days.. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Signed up 6/24/25 sales team which are 2 people on the zoom call and sell you the moon and stars. Professional but wants to do more than what you’re looking for. #### Cons Same day I signed up I ask for a full refund due to the lost of trust. My fault I should have done more digging on the this business. What I value is integrity and unfortunately they do not. If you look at the Better Business Bureau, they have an F if you look at the Reddit reviews, they are all bad not one good review. This is a community of people sticking together and unfortunately, I was scammed under 24 hour notice I asked for a refund. I did not do the on boarding. I did not Proceed declined everything and still never received a refund. I was told I needed to talk to them on the phone to go over the details in order to getting the refund. During the call they ask why I changed my mind which I didn’t really feel comfortable explaining what I found and felt they would ghost me. Which they did --- ### Excellent Experience - Overall rating: 5/5 - Reviewer: Josh R. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Tyler Brungardt and the team have made this a pleasant experience. We're looking forward to what Marketing 360 can do for our Business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tyler Brungardt was able to breakdown progresses in a simple way for me to understand. He uploaded my contacts for me because I was having technical difficulty. #### Cons I don't have any complaints about Marketing 360. We have only just begun with it. We're hoping to see results soon. #### Vendor response Thank you so much for taking the time to leave us a review, Josh! We are glad to hear that working with Tyler has been a good experience and we look forward to continuing to work together! Replied November 2025 --- ### Complete Waste of Money!! - Overall rating: 1/5 - Reviewer: Aubrey C. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Marketing 360 is a scam. I paid over $20,000 for a website redo that was sloppy and full of typos etc. An AI and I could have done way better in a week or less. Their marketing was just as bad—generic, ineffective, and a complete waste of money. I raised concerns with my rep Eric Woods multiple times and got nothing but excuses and empty promises. Now I have to fix the mess myself and it's a bigger project than starting fresh. These guys lure in small businesses with big promises, overcharge, and deliver garbage. DO NOT waste your money with these con artists! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Communication was great but the promises were not met. #### Cons Over priced and super unprofessional. Just use AI! --- ### Do not sign up with Marketing 360 - Overall rating: 1/5 - Reviewer: Liliane Z. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered TERRIBLE! They promised so many things including a brand new website, and they did a terrible job. I found a person who I pay 1/2 of what I use to pay for them and I spend 1/2 of what I was spending on Google ads and I get more leads than when I was under contract with them. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros There was 1 person who helped me while I was stuck with their contract. Do not sign up for this company. #### Cons Terrible company, terrible designers, I got stuck with their contract. I paid extra for a brand-new website on WordPress, and they did a terrible job. --- ### Great platform! A must for small business owners! - Overall rating: 5/5 - Reviewer: Presley D. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This platform literally has EVERYTHING! I lack in the marketing aspect of being a business owner, so Marketing360 has been so helpful! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Marketing360 helped me build a AWESOME website! They also helped me turn around -360degrees my social media for my business. They keep my social media profiles updated and help me send marketing emails to current and potential customers. #### Cons Wish this platform was a tad more affordable for small business owners. #### Vendor response Thank you so much for your review! We are thrilled to heaer that our team has been such a great asset for your business and that you find the platform to be an effective tool to help you market your business. We look forward to our continued partnership! Replied November 2024 --- ### A Comprehensive Marketing Solution - Overall rating: 3/5 - Reviewer: Aid A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Marketing 360 offers a comprehensive marketing management solution that is highly regarded by companies looking for a centralized platform to streamline their marketing activities, maintain brand consistency, and make data-driven decisions. My experiences are generally positive, but the suitability of the platform can vary according to the specific needs and goals of individual companies. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its ability to streamline marketing management, provide centralized control, provide real-time insights, and support a wide range of marketing activities. It's a versatile tool that can cater to businesses looking to streamline their marketing efforts and make data-driven decisions. #### Cons The pricing structure may not be suitable for all businesses. Facing issues related to the accuracy or comprehensiveness of performance metrics and data. This can affect the ability to assess the effectiveness of campaigns, effectively managing the platform may require significant time and resources, which can be a concern for small businesses or those with a limited number of marketing staff, Compatibility issues with existing systems or tools when integrating marketing 360 affecting workflow, complexity for basic needs. --- ### Streamlined Onboarding - Overall rating: 5/5 - Reviewer: Jennifer B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Excellent! The staff were friendly, willing to work at my slow pace, and lots of resources (including live people) to teach me new features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Streamlined and organized onboarding. Friendly staff. Easy to use templated building blocks for my site. #### Cons Had some trouble pulling a report from CRM, but Kylee walked me right through it--no problem. #### Vendor response Thank you for your review, Jennifer! We are glad to hear that our team have been easy to work with and helpful. We look foward to our continued partnership! Replied November 2024 --- ### I like to use Marketing 360 daily and always - Overall rating: 5/5 - Reviewer: Mohamed E. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered My daily experience with the application is very excellent, as it is easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The advantages of the Marketing 360 application help me to target what the audience wants effectively in order to achieve many arguments, and the advantages of the application are endless, as it is a unique application that suits everyone #### Cons There are no downsides to this great app --- ### Don't Trust Them - Overall rating: 1/5 - Reviewer: Tyler B. - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered Overall do not trust this company. You can say they don't know what they are doing when it comes to ads. They screwed me over on their sales pitch and nothing they said they would do to my website was carried over into their work. Plugins were deactivated and deleted from my website when we were done. #### Ratings breakdown - Ease of use: 1/5 - Functionality: 1/5 #### Pros Prior to signing up with this company their sales team was contacting me almost everyday with their pressure sales tactics. "What's taking you so long to finish what you're doing with your website". So many statements like that which then lead them to say they could do what was needed. Which they didn't. There wasn't one good thing about this company. Ads were late, not promoted, graphic design was poor quality and no imagination. #### Cons We planned on launching the first ads campaign on Black Friday and they missed the launch. Their excuse was they were snowboarding. They didn't think it was a big deal and brushed it off. I signed up with them because their sales department said they could help me with my website. I needed video integration, stats and a email pop up. They were confident prior to signing their contract that they could do it until after I paid them. Prior to signing their contract I ran my own ads for 3 weeks on Google and I brought 30,000 visitors to my website with a average stay of 5 minutes. In their 4.5 months of ads they brought a total of 3,500 visitors with a average stay of .5 seconds. Nothing they said in the beginning was carried over into their advertising strategies. Zero remarketing was done the majority of the money spent was on Facebook. When you sign up with them you basically pay for someone to take a image off Google and add caption to it. That is all they did. When I was done with their advertising I had a lot of plugins (wordpess) deactivated prior to them leaving my website. They were also following random people on Instagram. #### Vendor response Hi Tyler, Thank you for providing your feedback. It disappoints us you feel this way and would like to address your concerns. We developed a marketing game plan for one of your two businesses, and we trusted the information you gave us was up-front and correct. Just before signing on, you made the decision to change which business you would be bringing on board with us but chose to utilize a marketing strategy developed for your other business. The planned Black Friday campaign was, in fact, ready to launch, pending your final approval. We made multiple attempts to reach you for final approval well in advance of Black Friday. However, you weren't able to respond to us until the Monday following Black Friday. It also seems that either your analytics are off, or you misrepresented your previous marketing strategy to our team. 30,000 visitors in three weeks via Google ads would indicate you spent more on ads in two days, before hiring us, than what you invested into your ads over the course of our four month (not 2+years) relationship. We agree that trust is important in a partnership, and we'd likely agree it must go both ways. We work hard for our clients. We're sure you do as well. We wish you the best moving forward. Replied September 2018 --- ### A bit of a hostage situation - Overall rating: 2/5 - Reviewer: Jacob S. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered The employees are great, but the culture of keeping the client on the hook and making it difficult to leave speaks volumes. No optimization is really done, even though you pay 50% of your ad dollar to them. Not sure, what I’m really paying for other than setup, and the platform. The customer does not come first, and it feels a bit churn and burn compared to when we started. I guess good things can’t last forever #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The platform gathers your data in one place. #### Cons Setting up the platform is a hassle unless you get help. Don’t let Madwire setup the platform first as transitioning away is not easy, even if you wanted to pay for them to do it. They want to keep you on at 50% ad optimization fee at all costs. #### Vendor response Hi, Jacob. We employ several dozen individuals full time here in Colorado to do nothing but manage and optimize our clients' ad campaigns. We are grateful for the talent, passion and dedication that this group of specialists pour into our clients' businesses. You mentioned set up of the platform is a hassle. Thanks for that feedback. Our Onboarding Team, which is a relatively new department within the last year and a half, does nothing but help clients get set up on the platform. Since investing in that team, we've seen a significant uptick in client satisfaction with regard to the platform, as well as clients' setup experience. Feel free to reach out to our management team directly with any specifics or for support. Replied May 2022 --- ### Not bad, but you can do better - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's expensive, didn't integrate with gmail, doesn't allow for many outside connections to other apps and software you use. It's very much "all of it or none of it" in terms of design and doesn't allow you to piecemeal useful parts with other softwares you use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros The interface is nice and attractive, and navigation is easy. It's easy to find what you're looking for. #### Cons SMS does not include two-way texting like other SMS platforms. Email marketing tagging and segmentation is more difficult than it should be. The analytics is a joke - aggregate numbers with no segmentation make the platform analytically useless. #### Reasons for choosing Marketing 360 I eventually went with GoHighLevel. It's half the price and does more. ## More reviews [Next reviews](https://www.softwareadvice.com/marketing/marketing-360-profile/reviews/?page=2) --- Marketing 360 Reviews, Pros and Cons - 2026 Software Advice