Maximizer CRM vs SherpaDesk

Maximizer CRM has 301 reviews and a rating of 3.98 / 5 stars vs SherpaDesk which has 58 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.98 / 5 (301)
4.76 / 5 (58)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 14, 2021
November 15, 2021
Pros/Cons
  • Pros

  • Excellent value for the cost. Powerful - will do all that I need for marketing and sales, plus more.
  • The outlook integration is an excellent feature, and we can save all our correspondence to the data base. We send a newsletter to all our clients through maximizer which is very easy to do.
  • Cons

  • The biggest obstacle for me is the mount of data entry and customization to make it flow for our company.
  • It is SO busy that it is difficult to use the tab after tab function leaves lots of sub levels un informed.
  • Pros

  • It has changed the way I do business. I have tried and reviewed many different helpdesk/ticketing solutions and SherpaDesk is the best fit for us by far.
  • SherpaDesk enables all of this on both desktop and mobile versions. The customer support is amazing.
  • Cons

  • I often get confused when I go looking for something I added and yet don't see it.
  • I hate that the tickets don't recognize urls in the body as clickable links.
Pricing Range
Product Demo
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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46 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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