--- title: "The Magazine Manager Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of The Magazine Manager. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if The Magazine Manager is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/mirabeltechnologies-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Sales Tracking Software](https://www.softwareadvice.com/crm/sales-tracking-comparison/) / [The Magazine Manager](https://www.softwareadvice.com/crm/mirabeltechnologies-profile/) / The Magazine Manager Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/mirabeltechnologies-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/mirabeltechnologies-profile/alternatives/) # The Magazine Manager User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 352 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 279 reviews (79%) - 4 stars: 64 reviews (18%) - 3 stars: 8 reviews (2%) - 2 stars: 1 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The built in AI tools are genuinely useful, helping streamline communication and refine brand voice, while the overall platform supports organization, scalability, and long term growth. - Magazine Manager is a robust tool that has allowed our publishing organization to manage multiple aspects of our magazine publishing in one central source, saving us precious hours of duplicated efforts. - From the account manager, who is diligent getting you training on your product(s), to the technical support staff, Mirabel Technologies is constantly improving automation for invoicing, production and sales. ### Most mentioned cons - We continue to have a glitch with our emails and are not able to link outbound client/prospecting emails to the MM account. - There are too many options on the menus, it's hard to remember where a certain report or option lives. - The part I like the least is how segmented certain information is, especially contact forms, as information can difficult to ascertain from the job jacket alone. ## The Magazine Manager customer reviews Showing reviews 1-25 of 352 (page 1). ### Magazine Manager My Sales Partner - Overall rating: 5/5 - Reviewer: April B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered I use Magazine Manager everyday. I would be lost without it. I love having everything I need at my fingertips. And if I am not in front of my laptop I have the app on my phone as a back up! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros My favorite thing about Magazine Manager is that it keeps me organized and makes sure that I will not miss a call back or a sale! #### Cons I can't really think of anything I don't like. --- ### 5 Star Customer Service! - Overall rating: 5/5 - Reviewer: Amanda S. - Verified reviewer: Yes - Industry: Publishing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Magazine Manager has been positive! Any questions we've had have been answered very quickly in an easy to understand way - the real stand out is their customer service. Magazine Manager also has a great setup that allows us to do most of our work here without having to use other programs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I liked most about Magazine Manager has been by far the incredible customer support we've received. [sensitive content hidden] in particular has been really fantastic with answering our questions thoroughly & quickly in a friendly manner while always getting back to us very quickly. #### Cons I would also like if the email templates, forms and landing pages were more customizable with the drag & drop features/templates. We would also appreciate more support with magazines that aren't monthly (for example, we run on a 4 week cycle as do many publications) #### Vendor response Thank you for the awesome review, Amanda! Replied December 2025 --- ### The Magazine Manager: Making a Master of Management - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The Magazine Manager is great for dealing with clients and overseeing production. Overall, I'm happy to recommend it. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Magazine Manager is a highly-customizable program that allows you to keep track of clients, create proposals and contracts, and oversee production of your publication. It comes with plenty of default operations and devices to help the publishing process, but Mirabel Technologies, the parent company, is happy to create other functions for your benefit. The design is sleek and simple, as long as you keep track of which functions don't get used and remove them as needed. Many aspects can be edited on your end through HTML, making quick fixes easy. #### Cons Technically it's still in beta, and the updates are a bit slow, but the customer support is fantastic, and any problems we've had have been resolved very quickly. --- ### Magazine Management Made Easy - Overall rating: 5/5 - Reviewer: Melissa C. - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are may different tools available for sales, design and management. It seems everytime I have a learning session with [sensitive content hidden] I learn something new. #### Cons I haven't found anything yet that I don't like about Magazine Manager. I'm still learning it and love it. #### Vendor response Thanks for the great review, Melissa! We appreciate you Replied May 2026 --- ### Great All Around Program - Overall rating: 5/5 - Reviewer: Teresa M. - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Great. The program works all the time, the support staff are kind and extremely knowledgeable, and our rep [sensitive content hidden] is the BEST! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has allowed us to put all our AR in one place. So, when we pull revenue numbers, everything is included without extra work. #### Cons I wish there were secondary sorts for reports. And that I had more control how reports come directly from the system. #### Vendor response Thank you for the great review, Teresa! Replied December 2025 --- ### Magazine Manager is a great tool. - Overall rating: 5/5 - Reviewer: Janice L. - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Magazine Manager has been extremely accommodating to our team and helping us come up with solutions for integrating data into the program. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Magazine Manager is a robust tool that has allowed our publishing organization to manage multiple aspects of our magazine publishing in one central source, saving us precious hours of duplicated efforts. We have been able to combine sales, sales marketing, editorial, magazine layout, and buyers guide data together. The buyers guide content integration has saved our team countless hours of review and manual updates of our buyers guide data. #### Cons The email build function can bit difficult to use. There have been a lot of updates recently so there has been a bit of a learning curve. #### Vendor response Thank you for the great review, Janice! We appreciate you! Replied June 2025 --- ### Mag Man Review- S Yost - Overall rating: 5/5 - Reviewer: Susan Y. - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered I have used a number of systems and this is by far the most extensive and easiest to use. There are updates always happening to improve the use, some I like better than others. But overall it's easy to use and I like the reporting options and displays. Even if I have trouble or need to figure something out, I immediately get help by using the chat feature. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The system is easy to navigate, clear on screen display and fields. Multiple reporting options to choose from. #### Cons Some little changes, just aesthetic - for example, the 'drop down' options - prefer to have them as set on screen options (ie Sales Runsheet). Otherwise nothing to complain about. I get help immediately when needed. #### Vendor response Thanks for the great review, Susan! We are so glad that you are happy and seeing the benefits of using Magazine Manager. We appreciate you! Replied July 2025 --- ### So glad we moved to The Magazine Manager - Overall rating: 5/5 - Reviewer: Brett F. - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I'm so glad we joined The Magazine Manager. It's amazing that it's all on the cloud. We joined The Magazine Manager in January and it took us a couple of months to transition fully. I'm so glad we made the change. It really has solved a lot of our problems as a business and The Magazine Manager seems committed to constant improvement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their customer service is phenomenal. I love having a dedicated CRM rep, who feels like she is part of our team. I also love the fact that the software seems to be at a level that is equivalent to the major players in the CRM industry, but yet the company is tailored to the media industry and the customer service feels like we're working with a boutique firm. #### Cons When we suggest changes, we're just one of many clients, all using the same software. So, their triage system feels a little opaque. We have one small but annoying issue that we've been nagging them about since we joined and I just don't know where they are in addressing it and why it's taking so long. I say this hesitantly, as their software is still lightning years ahead of who we left. #### Vendor response Thanks for the great review, Brett! We appreciate you! Replied June 2025 --- ### You really can’t go wrong with Magazine Manager — it’s easy to use, intuitive, and does exactly what you need it to do. - Overall rating: 5/5 - Reviewer: Cecile S. - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered I really love it — I’ve tried other CRM systems, and they’re often far too overcomplicated for what you actually need. Magazine Manager strikes the right balance: it’s powerful, but simple and straightforward to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What really stands out is how effortlessly you can find everything you need — the system is intuitive, well-organised, and simply works the way you expect it to. #### Cons Sometimes I find there’s a bit too much information, or I’m not always sure how to use certain features. But I know this mainly comes down to a lack of training on my side, which is why I try to join the webinars each week. I know you bring out a lot of updates but it would be great if you could possibly include a back-to-basics segment as well — just to cover things I might have missed along the way. #### Vendor response Thanks for the amazing review, Cecile! We appreciate you! Replied June 2025 --- ### A Great Tool that impacts positively the experience of our clients and facilitates the process to the team as well. - Overall rating: 5/5 - Reviewer: Valerie R. - Verified reviewer: Yes - Industry: Media Production - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered My experience has been enriching, I like how customized it is and how easy process like contracts and billing have been. Being a topic that usually is a bit complicated due to so many different situation of each client. But they make it clear and facilitate the process wich impact the experience of the client in a positive way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was recently introduced to Magazine Manager, and has been a smooth and friendly use tool. The trainings also have help me understand how to deliver solutions to my clients and costume my communication. Also to keep track of my workflow and keep myself organized. During the trainings, the organizer are friendly and clear. #### Cons Overall for me is a new tool, I love that even though is great, they constantly keep updating and improving, if I could add something, would be adding text as a form of communication with the clients so it can count as activity. #### Vendor response Thank you for the great review, Valerie! We appreciate you! Replied December 2025 --- ### Best CRM tool out there! - Overall rating: 4/5 - Reviewer: Deborah G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered My experience has been insightful, engaging, and successful. I sing your praises to other like businesses whenever I get the chance. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros There are so many features and benefits to this tool I am not sure where to start. Well, let's start with the level of customer service your team provides, in terms of knowledge, timely feedback, and incredible listening skills to the point of making platform changes in real-time. The sales reps are typically knee-deep in their CRM and I appreciate the insight of fellow reps sharing input on how to evolve this tool to ensure their success. I have used at least 10 different CRMs over the course of my career and have used both MM and NM- This is by far the BEST CRM out there! #### Cons The templates are still wonky and not as flexible as I would like in terms of changing layouts and having standard information feed into each proposal, as opposed to having to fill them in each time. Too time-consuming. #### Reasons for choosing The Magazine Manager MM offers everything you will need to manage our type of business (Magazines-Accounting, Advertising, Circulation, Marketing, and Production). Funny enough the only thing you don't provide is printing and distribution. #### Reasons for switching to The Magazine Manager My boss hadn't heard of this platform. And I knew we were looking into other CRM software, so based on my past experience with MM and knowing [SENSITIVE CONTENT]( who BTW- is just fabulous) and how great the customer service was, I recommend this to [SENSITIVE CONTENT] and how it could pull all the work we were doing in multiple platforms under one CRM. Simplify, ease of workflow, efficient processes, and literally an all-in-one. I am hoping more magazines will be open to jumping onboard with MM. They won't regret it. #### Vendor response Thanks for the awesome review, Deborah! We appreciate you! Replied July 2021 --- ### Couldn’t operate business without it. - Overall rating: 5/5 - Reviewer: Christina M. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We’ve used Magazine Manager for over 10 years now and it is a game-changer! Its intuitive interface and robust features streamline magazine production, making it a must-have for publishers. From seamless issue planning to effortless collaboration, it's a powerful tool that enhances productivity. The ability to track sales, and analyze data makes Magazine Manager a program we couldn’t do business without. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really love how Magazine Manager brings our whole team together. It covers every department, so instead of juggling external programs, we're all connected in one smooth software flow. It just makes collaboration a breeze! #### Cons I genuinely can't pinpoint anything negative about Magazine Manager. Over a decade of use has revealed its continuous evolution through proactive improvements. What's truly commendable is their receptiveness to user feedback. Not only do they listen, but our firsthand experience confirms they actively implement enhancements suggested by users, fostering a collaborative and responsive user experience. #### Reasons for switching to The Magazine Manager The shift from Salesforce to Magazine Manager was a relief for our team. With Salesforce, we were juggling multiple external programs like jotform, Vertical Response, DocuSign, Google tools, and spreadsheets to get everything done. Magazine Manager, on the other hand, brings all these functions under one roof. It's like saying goodbye to the hassle of toggling between different platforms and hello to a cohesive system that covers all our bases. It not only streamlines our processes but also eliminates the need for piecing together various tools. #### Vendor response Thanks for the great review, Christina! We appreciate you! Replied May 2024 --- ### Perfect for a small newspaper preparing to expand - Overall rating: 4/5 - Reviewer: Gretchen W. - Verified reviewer: Yes - Industry: Newspapers - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered We are picking up a paper whose subscription rate had fallen, but has the potential to increase both locally and, with current media projects, nationally. So we wanted to be ready when this occurred. The training and problem solving with [SENSITIVE CONTENT HIDDEN] and others was great. If [SENSITIVE CONTENT HIDDEN] needed an expert, she immediately sent a message to that person and they were able to jump into our training or fix any oddities. Our advertising customers seem to be responding to our news system fairly well. We currently use another program to publish our interactive paper, but the idea of having the ability to create a similar product and have automatic tear sheets is encouraging as we expand. Right now the paper is run by two owners, so having this software will really help us keep workflow controlled. [SENSITIVE CONTENT HIDDEN], our customer service advisor and trainer was beyond awesome. She was patient, familiar with the product, knew when to call in the experts for each section and made all the difference in affirming our decision to choose Newspaper Manager #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We needed software that could track and invoice advertising in two different publications, yet with the same contact list. Once the agents helped us set up our letters and rate cards, it was great. When we became new owners, there were no contracts being used. Now we can create a proposal and with a touch of a button, it can become a contract and then an invoice when it is time to bill. The portal for paying with credit cards is great. It also helps us keep track of agency billing, legal ads, and the dreaded classified ad. We like that it sends transactions to Quickbooks when we are ready in order to help us keep everything moving smoothly. #### Cons We are also using the circulation feature. It is currently being upgraded. I hope the future upgrade allows us to automatically send renewal notices via email with a portal for customers to pay, however, with accurate emails, we can send a csv file of the subscription notices to Mail Chimp. We set up the Newspaper Manager software using Authorize.net, but when were setting up the circulation manager, it was discovered that Authorize.net doesn't work with adding a source code to our website for online subscriptions. That was frustrating as it took about six weeks to get Authorize.net on board. I hope that is fixed and incorporated. #### Reasons for choosing The Magazine Manager The cost was the biggest decision. The other software was impressive, but far beyond our ability to pay as a small publication. #### Vendor response Thanks for the nice review, Gretchen! In regards to the circulation feature, we confirmed with our developers that the new subscription module will be able to accept payments from all of our gateways. We're planning to beta test this feature next year. You can also reach out to your software consultant for more information. They'll be happy to help! Replied December 2020 --- ### Thank You. Finally we're not retrofitting a CRM to fit the world of publishing! - Overall rating: 4/5 - Reviewer: Julie K. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. This software has promise to solve A LOT of bottlenecks in our workflow. We new it would be difficult to switch technologies but the 3 months free help from our Account Consultant has been fantastic! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros By publishers, for publishers. Almost all of the components that anyone needs to run a publishing business. #### Cons We've had some hiccups with new product releases but our account consultant keeps us updated on the progress of the software engineers. #### Reasons for choosing The Magazine Manager Made specifically for publisher of media. #### Reasons for switching to The Magazine Manager Pipeline CRM raised our price after 10 years at an introductory rate. When we looked around at what other software was offering for a comparable price it was a no brainer to switch. Now we have estimates/proposals, invoicing, ad trafficking, plus the Marketing Manager (email marketing and subscription management) for basically the same price. Almost everything a publishers needs – all in one platform. Only thing missing is Editorial management! #### Vendor response Thanks for the great review, Julie. We appreciate you! Regarding your comment about Editorial Management, we are currently developing a new Editorial Product Type to allow our users to create, manage and track their editorial projects within the Production Module. You can expect to see this new feature released within the next two weeks. Replied November 2022 --- ### Very Happy with Magazine Manager - Overall rating: 5/5 - Reviewer: Chris H. - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Overall I am very happy. It is a great sales tool. I really like I can reference it quickly in the car on sales calls #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros very user friendly. Order entry and entering notes is very easy. Mobile app is easy to use. Overall it is very good. #### Cons I do wish I could enter an order on the mobile app. Otherwise I have no complaints. Order entry on the laptop is very smooth. #### Vendor response Thank you for the great review, Chris! We appreciate you! Replied July 2025 --- ### Holiday Review - Overall rating: 5/5 - Reviewer: Ryan M. - Verified reviewer: Yes - Industry: Publishing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very easy to create proposals, copy proposals and send for reveiw #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to copy proposals is advantageous. #### Cons Agencies are not connected to Clients. I can go the client page to find the agency, but unable find the client on the agency page. #### Vendor response Thank you for the great review! Regarding your comment about Agency records, users can see associated Contact records in the 'Ad Agency Company List' section on the Agency record. If you do not see this section, it can enabled through the Page Layout settings available in the Action Panel on an Agency Record. Should you need assistance or have any further questions, you can reach out to your software consultant, and they would be more than happy to help you! Replied December 2024 --- ### Full Service program for management of operations - Overall rating: 5/5 - Reviewer: Karen C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Extremely positive. Customer service has been great with assisting on training issues #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The integration with all the different options when utilized. Ease of transferring data to the accounting program. Quick response when issues arise where assistance is needed. #### Cons Inability to customize reports "on the fly". #### Vendor response Thanks for the great review, Karen. We appreciate you! Replied November 2024 --- ### Magazine Manager is your One Stop Shop - Overall rating: 5/5 - Reviewer: Sarah W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Wonderful experience. I can't wait to explore the numerous opportunities in the Magazine Manager. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The instructions were easy to follow and concise. I learned a lot in a short period of time, and the screenshots were very helpful. #### Cons No cons; I think the Magazine Manager has huge potential for our company. It's a win-win. #### Vendor response Thanks for the great review, Sarah! We appreciate you! Replied December 2024 --- ### Newbie love Magazine Manager - Overall rating: 5/5 - Reviewer: Angie W. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It has been great! The webinars are easy to follow along and customer services has been great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Magazine Manager is very intuitive! I love that I can learn as I go or quickly watch a video tutorial. #### Cons So far I am really liking the entire software. #### Vendor response Thanks for the awesome review, Angie. We appreciate you! Replied October 2024 --- ### Perfect for Publishing - Overall rating: 5/5 - Reviewer: amanda d. - Verified reviewer: Yes - Industry: Publishing - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience with Magazine Manger has been great! I thought it would be a difficult transition coming from the Salesforce platform, but it was easy and the customer support is extremely helpful. Also, Magazine Manager is constantly updating and improving. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and navigate basic functions for new users. Offers different reporting that is valuable to measure growth. Electronic Signature is another great feature for easy signing and the agreement is pulled right into client account. #### Cons It's not perfect. There are a lot reporting options and sometimes it can be too many options. I'd like a feature that automatically pulls my numbers without having to choose so many filters. #### Vendor response Thanks for the awesome review, Amanda! We appreciate you! Regarding your comment about the various reporting options, all of our modular reports (like Sales, Production, and Proposals/Opportunities) have the ability to save your searches for frequently run reports and customize the report view to display the specific data fields that you'd like to help save you time. Should you have any questions on how to set this up, your software consultant would be more than happy to review this with you. Replied May 2024 --- ### Magazine Manager - An Absolute Must for any Advertising Sales Manager - Overall rating: 4/5 - Reviewer: Joseph B. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It's just overall an awesome platform for sales reps in publishing companies. I'm sure the features on the production side are just as great but we only really use it for the Prospecting & Sales aspect of the business if that makes sense. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ability to add any number of custom fields or customer groups and then being able to do an advanced search on those data points AND save that built search query for future use. #### Cons Good question - if I was asked this say 4 years ago I would have a long running list. However, Mirabel Technologies has made so many improvements to the underlying platform and added so many new features the last couple years I really can't think of much that I "don't" like. #### Vendor response Thanks for the great review, Joe. We appreciate you! Replied November 2022 --- ### Highly Recommend The Magazine Manager - Overall rating: 5/5 - Reviewer: Nikee F. - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It's a very simple program to learn. Efficiently laid out and provides the resources I need to be successful. #### Cons I really don't have anything negative. In my opinion, TMM runs great. #### Vendor response Thanks for the great review, Nikee! We appreciate you! Replied January 2024 --- ### Page-Turner Performance - Overall rating: 5/5 - Reviewer: Angie T. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I've had nothing but great experience working with The Magazine Manager #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've used The Magazine Manager for years (including former jobs and roles) and have always appreciated how it integrates between sales, circulation and production. It also has robust reporting. But my favorite aspect is the epic customer support they provide. I can chat with support and get instant feedback or book a Zoom with someone in a very short turnaround. The customer service is excellent. #### Cons I would like to be able to customize the dashboard to include my own saved reports and focus for the day. Sometimes I come to the software with a sales mindset, sometimes accounting, and sometimes production. While there are quick links to most of these units I would like to customize further. #### Vendor response Thanks for the great response, Angie! We appreciate you! Your comment about further customization options for your dashboard has been added to our Wishlist. Replied December 2023 --- ### Using Magazine Manager for about six months - Overall rating: 5/5 - Reviewer: Mark L. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I'm happy I made the switch to MM. It's much more powerful than many other programs out there, especially for the price. I found the software affordable even for a smaller business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are a ton of helpful features, clean professional invoices. The ability to send invoices to all customers at once. The customer service is spot on. I usually receive a reply shortly after sending a message. The staff has been super helpful even when we make a mistake. You can watch a number of training videos on most every aspect of the software. #### Cons Not sure if it's a dislike about the software, but there are many features that take a little time to learn. It's not the type of program where you can jump in and start using - you'll need training which they provide. #### Reasons for choosing The Magazine Manager We searched as many programs as we could find comparing features and cost. MM seems to be the logical chose after comparing several software companies. #### Reasons for switching to The Magazine Manager The added features we did not have before. The ability to customize proposals, custom report and the professional look and feel. #### Vendor response Thank you for the awesome review, Mark. We appreciate you! Replied October 2022 --- ### Magnificent Tool - Overall rating: 5/5 - Reviewer: Julie M. - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I highly recommend this tool. It's very robust. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to learn Great Support Lots of tutorials #### Cons You can't go back and change anything once an order is processed. #### Vendor response Thank you for the awesome review, Julie. We appreciate you! Replied January 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/crm/mirabeltechnologies-profile/reviews/?page=2) --- The Magazine Manager Reviews, Pros and Cons - 2026 Software Advice