Mobile Text Alerts vs Trumpia
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.4 / 5
4.1 / 5
Customer Support
4.7 / 5
4.4 / 5
Functionality
4.4 / 5
4.1 / 5
Last Review Written
September 16, 2024
September 24, 2024
Pros/Cons
Pros
- I LOVE the customer service as well as the design, functionality, and intuitive structure. The Mobile Text Alert crew is super responsive and helpful in resolving any questions or issues that arise.
- The customer service is absolutely wonderful; I would highly recommend it to others. The product itself has done a great job of serving our needs.
- The live assistant works well to keep up with solds while live. Using the bless registration link through them is They also have loyalty rewards, giveaways and so much more.
Cons
- In some cases I would have not heard back from them at all because many don't check their email often or either it will redirect to spam.
- I wasted time in trying out others. I was surprised that the texts were simple text.
- They down side is the reduction in MMS characters from 1500 to 660. It's taking me twice as long to construct a messages because I have to cut it short.
Pros
- Solid and reliable, with a relatively intuitive UI. Pleasant and painless sales experience, and excellent support thereafter.
- Trumpia has been an excellent resource for our company for over 3 years now. The ease of use, great communication, and highly effective marketing tools make working with Trumpia all the better.
- The customer service before I even signed up was amazing. The contact at Trumpia was very good at explaining everything to me and I am very very happy.
Cons
- The system is outdated, it's buggy, it's frustrating, support is pathetic most of the times.
- The only problem I have had with this software is that the price is a bit too high for our program.
- My department had a few problems with the emails, they wouldn't go through to my list. Also, often the system was down when I needed to use the service.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
