monday.com vs TeamSupport

monday.com has 2252 reviews and a rating of 4.63 / 5 vs TeamSupport which has 796 reviews and a rating of 4.47 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.63 / 5 (2,252)

4.47 / 5 (796)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 24, 2021

June 18, 2021

Pros/Cons

  • Pros

  • This product was easy to use and had a great looking interface. I did like the ability to easily see what each team member was working on.

  • Fácil de aprender, tem recursos muito interessantes e é rápida a sincronização.

  • Cons

  • Some menus are a bit buried and hard to find. Not always the speediest of things to use. Bit otherwise it's tops:)

  • I like almost everything...the only pain point has been notifications. They are a little hard to configure in a useful way and I get too many of them for boards that I own.

  • Pros

  • Super easy to use. Love that the features are easy to change and alter, test, etc.

  • The fact that it is easy to use. Many functions that are very useful. Great features and not at all hard to get used to.

  • Cons

  • There have been a few problems recently that have negatively impacted the customer base, but they've been great at communicating their progress.

  • Iam satisfied with Teamsupport tool but the video quality where we record for customers view using Red button option is not good. I feel it should be of more quality.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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N/A

5 Recommendations

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos