# monday CRM vs SugarCRM - 2026 Comparison - Software Advice

> monday CRM vs SugarCRM - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/crm/monday-crm-profile/vs/sugarcrm

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monday CRM vs SugarCRM

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Updated May 21, 2026

# monday CRM vs. SugarCRM: 2026 Comparison

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Updated May 21, 2026

# monday CRM vs. SugarCRM: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/marketing/monday-crm-profile/)

[monday CRM](https://www.softwareadvice.com/marketing/monday-crm-profile/)

4.7

[(462)](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/)

Starting Price

$12.00per month

Free trial

Free version

Pros:

-   Ease of Use
-   Process and Workflow

Cons:

-   Pricing

Who uses monday CRM

Based on 462 reviews

-   Popular among: Small businesses
-   Most common industries: Professional Services (23%), IT & Software Development (13%) and Retail, Consumer Goods & Services (8%)
-   Top use case: CRM (44%)

85% of users recommend this product

[](https://www.softwareadvice.com/crm/sugarcrm-profile/)

[SugarCRM](https://www.softwareadvice.com/crm/sugarcrm-profile/)

3.8

[(413)](https://www.softwareadvice.com/crm/sugarcrm-profile/reviews/)

Starting Price

$19.00per month

Free trial

Free version

Pros:

-   Features
-   Customization

Cons:

-   Updates and Versions
-   User Interface

Who uses SugarCRM

Based on 413 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (24%), Professional Services (9%) and Finance & Accounting (6%)
-   Top use cases: CRM (12%), Account Management (6%) and Lead Management (6%)

[](https://www.softwareadvice.com/marketing/monday-crm-profile/)

monday CRM

4.7

[(462)](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/)

[](https://www.softwareadvice.com/crm/sugarcrm-profile/)

SugarCRM

3.8

[(413)](https://www.softwareadvice.com/crm/sugarcrm-profile/reviews/)

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## User satisfaction

* * *

4.7

Based on 462 reviews

Ease of use

4.7

Value for money

4.5

Customer support

4.6

Functionality

4.5

3.8

Based on 413 reviews

Ease of use

3.7

Value for money

3.8

Customer support

3.7

Functionality

3.8

Looking for better ease of use? Ask an advisor for high-rated alternatives

Looking for better ease of use? Ask an advisor for high-rated alternatives

Looking for better ease of use? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 875 reviews from Contact Management

* * *

Calendar Management

4.0

Email Management

4.3

Quotes/Estimates

4.4

Reporting/Analytics

4.3

Sales Pipeline Management

4.5

Segmentation

4.3

Calendar Management

4.3

Email Management

3.5

Quotes/Estimates

3.0

Reporting/Analytics

4.1

Sales Pipeline Management

4.0

Segmentation

4.0

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Google DriveNot enough reviews

](https://www.softwareadvice.com/cms/google-drive-profile/)[

ShopifyNot enough reviews

](https://www.softwareadvice.com/retail/shopify-profile/)[

StripeNot enough reviews

](https://www.softwareadvice.com/product/49509-Stripe/)

[

Salesforce Marketing Cloud Account EngagementNot enough reviews

](https://www.softwareadvice.com/marketing/pardot-profile/)[

LiveOpsNot enough reviews

](https://www.softwareadvice.com/call-center/liveops-profile/)[

Zendesk SuiteNot enough reviews

](https://www.softwareadvice.com/product/26892-Zendesk/)

## Reviews

* * *

SE

Sandy E.Office AdministratorFinancial Services, 11-50 employees

"I love that it links and works seamlessly with Monday.com's work management platform, so we can very easily convert leads that are won over to project management seamlessly!"

Apr 20, 2026

Ashley N.Founder, Marketing and Operations SpecialistMarketing and Advertising, 2-10 employees

"A few other areas that didn't work well for me initially (clicking the create contact button removed the lead from that board, but I would like to be able to see an all time number of leads for tracking and reporting)."

Apr 23, 2026

CW

Connor W.Account executiveComputer Software, 51-200 employees

"Good for what you need it for, a simple straightforward Rolodex of contacts/deals."

May 14, 2026

Paris P.National Account ManagerConsumer Services, 11-50 employees

"The main downside is that some updates or changes have to go through an outside design team, so things can take longer than expected."

Apr 27, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Salesforce Sales Cloud vs monday CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/348745-monday-crm/)[HubSpot CRM vs monday CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/348745-monday-crm/)[Salesforce Sales Cloud vs SugarCRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/21128-sugarcrm/)[HubSpot CRM vs SugarCRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/21128-sugarcrm/)