Morph.ai Software

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About Morph.ai

Morph.ai is a cloud-based chatbot solution suitable for small to midsize businesses in a variety of industries. The solution provides an AI-powered chatbot that can be deployed on companies’ websites. The Morph.ai chatbot is able to be customized to fit a variety of businesses and can learn new queries and their answers over time. If the chatbot is unable to understand customer queries, chats are assigned to live agents. Morph.ai enables users to send targeted notifications, newsletters, advertisements and announcements to customers. Users can generate reports on a variety of metrics, and the system also offers integration with a variety of social media platforms. The solution is available for purchase on a monthly subscription basis and a free version is...

Morph.ai Pricing

Calculate your price: https://morph.ai/whatsapp/pricing-calculator

Starting price: 

$47.00 per month

Free trial: 

Available

Free version: 

Not Available

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Morph.ai User Reviews

OVERALL RATING

Showing 2 reviews

Akshat

Ecocradle

Verified reviewer

Company size: 2-10 employees

Industry: Retail

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed May 2020

Effortless integration of Whatsapp business API

As mentioned earlier I am already using Whatsapp Business Application. After the number of customers grew it became tiring for us to reply to all the customers. As most of the time, the conversations are more or less the same, the automation is handling the cumbersome task quite effortlessly.

Pros

First of all, the platform. I am using the WA Business app and came to know about the offered APIs to automate the conversations. I was absolutely thrilled after knowing there exists a platform that will help me create chat flows without getting into the coding part. Other than that the things which I liked most about the platform are brief tutorials of various terminologies and their customer support. Though it was expected as they offer a platform for customer support.

Cons

After creating dozens of conversations it gets difficult to track connections between the conversations. The lack of a graphic map to keep track was highly desired.

Jacob

Health & Retirement Services of IL

Verified reviewer

Company size: 2-10 employees

Industry: Insurance

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed January 2019

Awesome!

Pros

It's easy to manage for us and easy to use for our visitors

Cons

We like everything about this software (chatbot)

Response from Scupids Tech

Thanks a lot Jacob for your review. It's great to hear that you are happy with our offerings.

Replied January 2019