MyStudio

RATING:

4.5

(163)

About MyStudio

MyStudio enables businesses to manage and sell memberships, events, trials, classes and retail products and services through a customized member app, custom website or social media channels. The platform enables organizations to manage registrations for birthday parties, camps and other special events.

MyStudio Pricing

There is a flat rate for our robust platform of features - inclusive of a customized website, customized member app, customized software platform, operator app, and tools for membership billing, events, retail, leads, and more. There are a few add-ons for those who would like a custom branded app on the app stores, and SMS texting, but the bulk of our functionality is included in the flat rate.

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

Sell class packages, camps, events. Message your customers.
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MyStudio Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for MyStudio

1 - 5 of 163 Reviews

kirsten

Health, Wellness and Fitness, 1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed September 2022

My Experience with MyStudio for my very first business

User Profile

Rosalba

Verified reviewer

Arts and Crafts, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

I live MyStudio for my art studio!

Overall My Studio is amazing and a NECESSARY for my business to run smoothly.

PROS

I own an art studio and needed an easy waybfor costumers to sign up. After calling and searching 9 different software companies I finally found MyStudio. This software is just what I needed because it's easy to use (once you play around wih the settings). They also have instructional videos to help you. Their chat is also very helpful. This software is also very affordable for me. It is well worth the money because I don't have to manually charge anyone or save their info. This software gives me automated costumer payments for my memberships and workshops. The app, as a costumer, is also easy to navigate and purchase. MyStudio business insight gives me information on how much money a certain class or workshop is bringing in. Overall, this is what I needed for my business to run smoothly. [sensitive content hidden] helped me navigate the system when I first looked into it and answered all my questions. This is an actual person and not a robot chat.

CONS

I would like yo be able to send invoices regarding my business and quotes via email but haven’t figured out how to that as well as square.

Anna

Sports, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

MyStudio is a critical element in our business operations and success

Keeps client info safe and easy to access for staff. App has been great for having clients register for ongoing classes and programs. It has also helped with keeping accurate attendance which helps us with retention, we know exactly which students we need to reach out to and get them back in classes.

PROS

Software is easy and intuitive to use. Customer service is always available to support and answer questions. All of my staff can use which keeps things running smoothly.

CONS

It would be great if Apple or Google pay was an option. It would also be great if we could add clients in and charge a drop in rather than having them download app etc. We sometimes get out of town visitors and they just want to walk in and pay and not have to go through downloading app, setup etc.

Reason for choosing MyStudio

Better options and overall ease of use.

Reasons for switching to MyStudio

Cost and worked better for martial arts specific studio.

Vendor Response

Hi Anna, Thank you for your review and for the feedback! In regards to your desire to be able to have people pay without downloading an app -- you can absolutely do that now :) Everything you sell has a unique URL that you can just text/email to someone - no app needed! You can find those URLs in each respective module in your control panel. You can also charge drop ins, sign people up right at the Point of Sale. We'll reach out to you and share pointers on how to do all of this so you can use it. Thanks again!

Replied March 2023

Terri

Sports, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed July 2022

My experience with MyStudio

You seem to be an upstart company with well-intentioned staff in positions they may not have the expertise to fulfill but do have the desire. You would do yourselves thousands of favors if you had an "install" team that travelled to your clients and completed an initial set-up process.

PROS

Frankly, this is the first software management we have used at our school. Previously, we did everything by hand, spreadsheet and through our bank. We do not have other product experience for comparison in this industry. Having said that, we like having the ability to communicate with our students, manage banking and payments and the ability to set up retail sales through the app.

CONS

The software is not organized in a fashion that is intuitive to me or my staff. There are too many clicks and prompts to get through in order to complete a simple task. An example is that in order to communicate with the entire student body, you cannot use the communications tab. You are forced to use the "All Customers" tab. This is counterintuitive. There, as far as we know, is no method for "fulfilling" multiple retail orders simultaneously. There are more but you get the point.

Reason for choosing MyStudio

Referral

Alysa

Sports, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Switching to MyStudio was a time and life saver

I no longer have to be in my dojo outside of business hours during sales if people want to come in on a day to purchase camps or gear. It is all done through the app and I don't need to be at the desk processing payments, members can do it right through their app or through the tablet at the front of the dojo.

PROS

I love how simple this software is easy to use. Our members love it too! Everyone can purchase what they want at any hour of the day or night. I do not need to send out links or reminders now to purchase camps, they know where to look right away now. We have removed our front desk now and all waivers and information is done on the software. It has made our lives easier and removed the need for extra staff, now our instructors can focus on the students and not chasing money or spending a long time learning how to use this software. It is simple to use and I love how it's constantly evolving. It really has saved me time that I can now spend elsewhere!

CONS

I would like to see something to issue receipts for the year or easy invoices.

Reason for choosing MyStudio

Connected with the staff at MyStudio during one of the Martial Arts Super Shows. They truly cared about what I had to say and it was easy for me to sign up, so I did! And I am very happy that I made the switch.

Reasons for switching to MyStudio

Mindbody was great, but not what my dojo needed. It is a large software, and I was a small dojo and not using half the features and paying hundreds of dollars a month for something I barely used.

Vendor Response

Thank you for your feedback, Alysa! We are thankful for you. We hear your product feature request -- I see at least one of those (invoicing) are on the product suggestions board -- you can "upvote" those options or add to the suggestions in your account. You can find the Suggestions section in the bottom left hand corner (the rocket icon). Thanks again!

Replied March 2023