Tech support over chat and email is fantastic. [SENSITIVE CONTENT HIDDEN] are extremely helpful and responsive. They take user suggestions seriously and accept constructive criticism graciously. The support pages are well written and useful. Honestly, I would say my chats have been more about learning curve and suggestions -- I haven't found any bugs or real disappointments. A quality team and product.

I am not in sales. Along with tracking my contacts, my use is more project/task based and file heavy (docs, spreadsheets, presentations). Most CRM's are "sales" focused, some are Contact focused, some Deal focused, some Opportunity focused (Salesforce), some perhaps trouble ticket focused. But this is way too narrow. I am in finance and a consultant, and I also have many other projects outside of "pure" work. A great CRM would be paradigm agnostic. You could customize it around Contacts, Files (a real differentiator for NetHunt), Deals, Projects, whatever you like. NetHunt easily allows you to do that: I am not in sales. Along with tracking my contacts, my use is more project/task based and file heavy (docs, spreadsheets, presentations). Most CRM's are "sales" focused, some are Contact focused, some Deal focused, some Opportunity focused (Salesforce), some perhaps trouble ticket focused. But this is way too narrow. I am in finance and a consultant, and I also have many other projects outside of "pure" work. A great CRM would be paradigm agnostic. You could customize it around Contacts, Files (a real differentiator for NetHunt), Deals, Projects, whatever you like. NetHunt easily allows you to do that: It easily allows creation of custom objects (Article, Song, Recipe) with custom fields including the ability to link a file (Word, Excel, photo, mp3 ...) with one click file launch. It is nothing-centric -- not tied to a pipeline paradigm or a contact paradigm At allows many to many object linking -- In NetHunt, I can open a Project and see it is linked to a Task due soon. Since that task is linked to the Contact Bob, I open Bob so I can start a call. I see that Bob is also linked to another task also due soon, so now I know to ask Bob about that one too. That task includes a spreadsheet I linked to it, so I open that File object and notice that it also links to Bob . Looks like I need to include Sally in our call ...... Now I am surfing my CRM like I surf the web. This is exactly how life really works -- it's organic, messy, interconnected. NetHunt gets it!

If you are mainly mobile focused, NetHunt may not be for you. The mobile app is not (yet) as strong as the desktop app. Still, it gets the job done and lives on my phone's home screen.

We have had a great experience and it has been a fantastic product for us to manage our sales progression in our business. I can't image doing what we do without a powerful, gmail integrated CRM.

We love that it is clear and easy to use. We love that tasks are integrated everywhere which allows us to keep things moving forward for clients no matter where we are in the email application. We love that it can keep track of a ton of customized information for our company. Fantastic product.

We would like to see a feature to split threads. Sometimes gmail combines emails with the same subject line but are for different clients. We would like to see a feature that would allow us to split email conversation threads.

Our overall experience has been good since we have been able to shape it up to our preferences

Possibilities with workflows and api documentation

It takes a lot of detours for workflows to link simple records to each other

Software is great, support is great, we use NetHunt for everything from sales management to recruiting to internal projects & task management.

These folks have found the key to adoption and easy change management, put the software right into Gmail! Its the only software the our whole team all uses (Gmail) so this add was easy and no new platforms to learn...

From an Admin point of view it takes some time to figure out all the buttons and levers.

The starter account has helped us afford a CRM to help grow our business. There are so many great tools available in NetHunt for small businesses. There are still so many tools we haven't been able to use yet due to time/lack of staff that we look forward to trying as we grow!

Integration was pretty easy and using it is pretty straightforward. The best part is the Gmail integration. Having email templates setup and the emails automatically attaching to records has saved a lot of time and helped us track communications better.

Linking records - When we are in a contact we link it to a company record or prospect record. But when we go into the company, the contact isn't showing up. We have to then link it from that end too. Takes additional time, and if one of us forgets, then we don't see that we already have a point of contact when we open the account/prospect later

NetHunt allows me to use my established Google services to track my business deals, income, and more, with a customizable and easy to use pipeline + more.

Very impressed with just how easy it is to get NetHunt up and running and how seamless it is to manage your pipeline using Gmail as the backbone. In your Gmail or Google Calendar and want to link a message or calendar entry to a deal, contact, or company? Click on the handy little NetHunt logo icon and connect it right up to whatever it pertains to, in a few seconds, with no more than 2 or 3 clicks. It's customizable if you want it to be. Email templates, open tracking, and link click tracking for emails is the icing on the cake. It doesn't feel like a chore to keep NetHunt CRM updated - it just works.

Not a lot that I can say about NetHunt in terms of things I dislike or are negative so far. Every system has its quirks, strong points, and weak points - it's all about what you make of it.

Overall positive as it helps better segregate between the customer personas and my whole team has a clear understanding of what's going on with the various leads and customers.

Given that we are a software company the ability to add their API into our website was a must. And this enabled us to better segregate between the various customer personas we target.

For maximum utility, we use both the Gmail and LinkedIn extensions for chrome (shameless plug). But that being said, I did find that my Gmail has been a bit slower at times and I had to refresh my page a few times to smooth things out. I would like the flexibility of adding custom event names as right now I'm limited to calls/comments/events but as our platform relies on multiple means of communication I would like the ability to add the custom social media chat log/reference

We love the functionalities of NetHunt. It has all the essential features you need. Unlike many CRM platforms which overwhelms you with a lot of fancy features that take time to understand and then you find out you don't need them. All you need really is to add contacts and track their timeline and put them in the sales pipeline.

- This CRM fully integrates with Gmail. So no jumping back and forth between email and CRM platform. - Intuitive User Interface with low - The starter version includes API access which is not common in CRM platforms - Pricing is the lowest compared to Streak and others

- Lacking report features - Lacking recognizing the reply-to field in the email (none of the CRM platforms currently do)

We use NetHunt for many things, but mainly to keep all the sales team on the same page. Being able to share emails with others through the CRM is a deal breaker for us, and NetHunt shines at that. Also worth mentioning, customer support is excellent.

The integration with Gmail is excellent, and it's very flexible in terms of adapting to our workflow. It's very intuitive to use, and overall was easy to get a team new to using a CRM, to start using NetHunt fluently.

You may need to use Zapier to make some integrations work, it's a drawback, but at the same time it allows for limitless expansion and integration. Hopefully more native integrations will be launched soon.

Overall, my experience has been great.

The product is very easy to use and the extension for Gmail is incredible.

There is a definite lack of integrations with other software and platforms.

It is a CRM that has allowed us to save time, create good workflows, reduce manual effort and increase sales organization, it is a software that has also provided us with good email campaigns.

It is a great CRM that allows us to have our system in order, it is very customizable, it has good integration with Gmail and Linkedin, it is easy to create workflows, it is a very automatic system, it allows us to maximize sales.

It is an effective CRM, without setbacks or unforeseen events to choose another CRM, NetHunt CRM allows us to have a good integration with Gmail and Linkedin and for now everything has worked as expected.

NetHunt allows us to recognise at a glance who we were are writing with and how far along in the customer journey they are. Once I have a contact created, each new email from them is immediately tagged. Across users we can see touch points of other people in our organization with the contact.

There is an Android version for when I'm on the go which is convenient, however it's bulky compared to the web version and in order to save storage space in my phone I deinstalled it again. Up until now we used the free version of NetHunt and where happy enough with it, it's a pity there won't be a free tier going forward for small companies like us. We only have one main user who does the bulk of the CRM and a max. of two other people who occasionally take a peek. A per user price is not as convenient for us.

It has been good. There is a lot to learn and I know that I can really have the software doing what I want if I learn more about the integrations (with Zapier, for example). I would like to upgrade to the Business edition for the automations and reports, but I cant stomach the per user fee to add just a little more functionality.

I love the customizability and the way the software integrates with Gmail. If you are tech savvy and like to customize things you're own way, this is the software for you.

A little expensive when you start adding multiple users - especially if you use an upgraded service level.

Very positive. Highly recommend!

It was very easy to install NetHunt and synchronize it with all the client's data which I already had in my Gmail. Now when I open an email from my customer I have all the essential information featured right in front of the email. And I don't spend tons of time navigating spreadsheets. I like automated bulk emails, scheduled follow-ups, and many more things. NetHunt interface is simple-to-use, all actions take seconds, I really enjoy it. Also, my manager, rep. is very dedicated and helpful.

I'd really like to have an opportunity to plan drip campaigns, but as far as I know, NetHunt team is already working on that feature. So let's see.

I have been using NetHunt for less than 6 months, but my overall experience has been great and using it has made a vast improvement to my workflow.

NetHunt has helped us streamline and provide clarity for multiple-step sales processes between teams and coworkers. I like how customizable it is for us to create exactly the steps and fields we need for different projects and procedures and that any updates made by any team members can be viewed instantly. I also appreciate the integration with Google Workspace and that I can create custom tasks and reminders. This has greatly streamlined processes that were previously tracked over multiple different Google applications and enables all steps to be viewed in one place.

As of no, I have no complaints or issues with NetHunt.

The ability to work directly in Gmail is the biggest pro. Also having visual labels up front to guide you through where a deal is, what the deal is or what task is needed, is a definite pro.

Not too many cons. While I'd like to see some more features added, it's working just fine now.

Simple and easy management tools to track down the leads, all the message are easily redirected to Gmail. No more additional software or complex plugins required, pretty simple workflow and super easy to use.

Missing some automation like linkedin and whatsapp. Social media integrations are important , if these features could be implemented it would have been the more productive.

Very happy with our decision to use nethunt!

Love the sorting/searching features and ability to label all contacts

Wish it would help with duplicates or finding contacts that have no yet been labeled so we can be more organized

Our transition was fairly seemless, moving to a much more automated system. The layout of NetHunt works great, and the set up meeting we had was super helpful. Plus, I love knowing that support is readily available anytime we need to make changes.

The visual design is top notch! Nethunt makes it easy for anyone on our team to know exactly where every lead is at all times, and the visual package helps us stay on top of every prospect in our pipeline.

The other competitor we looked at has a couple features we'd love to see implemented in Nethunt, namely, call and text tracking. I expect new features will be added in time, as the customer service is super receptive to hearing new ideas and developing solutions!

We've been previously using mostly spreadsheets to manage our clients and, considering their number, we have to wait a lot while it loaded.

The Nethunt uses the same searching engine as Google/Gmail. I love it and I'm happy with the system.

While NetHunt isn't lightning-fast when loading all of the records at once, this is definitely a better way to manage updates and calls. It's a simple system that works great with Gmail. We've been previously using Google Sheets and Excel for our client database and NetHunt is definitely a great upgrade.

NetHunt is perfect solution for us. We use several gmail accounts and this helps us share email with each other. If you use gmail in the company, NetHunt is necessity.

Easy to use with gmail. Fast and intuitive.

Maybe just price, but when you need CRM, it is worth it.

I have been using Nethunt for 1 year now and I am extremely satisfied with it

user-friendly CRM, easy to learn when you are a starter.the task feature is helpful and certaintly very clear and not complicated

nothing remarkable to mention.

Keeps all potential, new and continuous customer's info in one place, saves time on retyping their info, and searching for their info. It's all in the programme (Gmail) I use most of my day. Nethung also easily connects to Mailchimp, which saves more time having to retype customer info.

Easy to use, all customer info in one place, and no need to keep searching for the same info amongst all the emails. Easily links to other programmes such as Mailchimp to save time not having to re-type info.

The only thing I don't like using is the 'Conversation' section when searching for a customer's email, I search through Gmail rather.

We are an established e-commerce company that specializes in selling on online marketplaces.We use NetHunt in our work, wonderful CRM allows us to manage relationships with new suppliers. Makes it easy to store all of their contact data, comments and emails. Provides the ability to sync our NetHunt database with Google Drive. You did a great job, guys! Thanks.

There is something to work on ... Sometimes it automatically creates duplicate lines in the table that you need to monitor and delete. NetHunt. Create a duplicate on the first column.

We have started following our sales flow that helps a lot with increased sales. We started storing all our sales material in one place. Makes communication between two offices much more efficient.

Being at the same gmail page gives a lot of productivity. Mass mailing works great. Lots of effort from the team to solve issues, to develop their product, listed to our needs.

The app on mobile devices could be improved. As Nethunt does not limit nor charge for records, we have uploaded nearly 100.000 of records. And that makes our search a bit slow sometimes.